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All reviewsturning stonehotel sectionevent centerupstate nysmoking roomjacuzzi tubgaming floorlate checkroom was clean and comfortableemerald restaurantenjoyed my staypeach blossomgreat roomlodgebingotsmohegan
We've stayed at Turning Stone many times, in the hotel, tower, Inn and camping but the water coming out of the tub faucet this past Sunday morning was disgusting (see pictures). The part that disgusted me the worst was that I had drank the water...More
Response from kevinvaillancourt, Manager at The Hotel at Turning Stone ResortResponded 3 weeks ago
Thank you very much for your review. We sincerely apologize as we were not made aware of any work being done in our vicinity, which caused the water to discolor. We assure you that our Facilities department worked diligently to resolve the issue as soon...More
I do not believe there is a better place to stay than this hotel. It just may be the finest hotel in Upstate New York. The rooms are a good size and always well kept and looking like new. The hotel restaurants are top notch...More
Response from kevinvaillancourt, Manager at The Hotel at Turning Stone ResortResponded September 25, 2017
We are glad that you had a good time. Please come back soon.
Hidden gem in upstate NY. Hotel staff was the best. As soon as I pulled up the Valet that parked my car were the best. Check in was very nice. The room was clean and well maintained. Best part is you can get to your...More
I love coming to this resort! My boyfriend and I came with another couple on 12/20 and enjoyed every minute. Check in was smooth and the bellman was very helpful. The room was ok, would have been nice to have a fridge and microwave for...More
Stayed in the hotel with its excellent internet connection. The food at both the Emerald and Tavern is excellent and they do give you plenty. The casino always updating the slots with the latest slots.
Response from kevinvaillancourt | Property representative |
Hello and thank you for your interest in Turning Stone Casino Resort. There is a 6 person hot tub and a lap pool at the fitness center. This is located on the 3rd floor of the Tower and is open daily from 6 am to 10 pm... More
Hello and thank you for your interest in Turning Stone Casino Resort. There is a 6 person hot tub and a lap pool at the fitness center. This is located on the 3rd floor of the Tower and is open daily from 6 am to 10 pm. Access is complimentary to overnight guests of the Tower and Hotel.