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Hampton Inn Utica

889 reviews
#3 of 13 Hotels in Utica
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172 - 180 North Genesee Street, Utica, NY 13502-2510
1 (855) 605-0317
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Traveler (43)
Room & Suite (33)
Dining (11)
Certificate of Excellence

About

4.5
Excellent
889 reviews
Location
Cleanliness
Service
Value
Certificate of Excellence
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, and much more!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Newspaper
Parking
Free internet
Wifi
Internet
Indoor pool
Heated pool
Fax / photocopying
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Hotel links
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Special Offer:Price Match Guarantee
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889Reviews8Q+A65Room tips

Reviews

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Popular mentions
Great place to stay
The rooms were modern, comfortable, clean. The free continental breakfast had a good variety of delicious food. We have always had good luck staying at Hampton Inns and this visit did not disappoint us.
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Review collected in partnership with Hampton
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Hotel's Favorite
Great Hotel!!!
Another consistent great stay @ Hampton Inn! The front desk lady (evening of 6-1) was excellent!!!!! Friendly , welcoming and professional! I appreciated the treats for being a Hilton Member upon arrival. The hotel is immaculate, room spotless and comfortable. Breakfast very good with lots of choices - coffee 24 hr availability delicious!
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Date of stay: June 2019Trip type: Traveled with friends
Response from Jessica S, General Manager at Hampton Inn Utica
Responded Jun 14, 2019
Thank you for taking the time to review our property. Your feedback really does help us improve our service for future guests. I am pleased to read your comments about the service you received from our staff; your kind words are very much appreciated! As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind is a “must share” with our team. We try to make our guests feel like they are in their "home away from home". I am happy to see that you enjoyed our breakfast. We actually just introduced our new breakfast set up in the beginning of the month and now have many more delicious options, such as our brand new smoothies! Please think of us for future stays in Utica, NY- we LOVED having you here!
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Great check in staff who was very helpful. Very near gas and many places to eat. Not far from the highway.
Very good check in staff. Very near to restaurants and fuel. Close to the highway for easy on and off. Would stay there again in a heartbeat. Rooms are great with everything you need. Quite location for sleeping.
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Review collected in partnership with Hampton
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Nice and cozy
I came from Philadelphia Pennsylvania to a service for church. I decided to come up the night before because the drive was almost 6 hours. When I arrived at the hotel, after midnight, the front desk worker was so nice and vibrant even though it was late. Thanks for the warm welcome.
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Review collected in partnership with Hampton
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Friendly Staff, Building A Bit Worn
This was a good stopping point midway on our travel route. We stayed twice, one night each on the way to and from our destination and home. We tried two different rooms, one in the front, and one in the back of the building. We preferred the back of the building; it seemed quieter. The rooms were small – the beds appeared to be doubles, not queens. Though slightly cramped, the rooms were comfortable for one night. The staff here is cheerful, friendly, helpful, and professional. We saw the desk manager deftly handle a sticky situation with a couple who tried to check in without a credit card (they wanted to pay cash). The hotel is clean, the breakfast bountiful. The exercise room has only two treadmills and a Nordic machine, no bicycle. It could use a couple more machines. We noticed a gash in the hallway wall on our floor, near the elevator, which suggests somebody ripped it with a luggage cart. We also noticed a gap had opened at the bottom of our room's window, near the heater. Somebody should do a walk-through inspection, note these minor issues, and fix them. They did not detract from our experience; we are confident that the management will take care of these issues.…
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Date of stay: October 2019
Value
Location
Service
Previous
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PRICE RANGE
$117 - $212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn utica hotel utica, utica hampton inn
LOCATION
United StatesNew YorkUtica
NUMBER OF ROOMS
83
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Frequently Asked Questions about Hampton Inn Utica
Which popular attractions are close to Hampton Inn Utica?
Nearby attractions include Union Station (0.5 miles) and Utica Children's Museum (0.5 miles).
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What are some of the property amenities at Hampton Inn Utica?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
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What food & drink options are available at Hampton Inn Utica?
Guests can enjoy free breakfast during their stay.
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Is parking available at Hampton Inn Utica?
Yes, free parking is available to guests.
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What are some restaurants close to Hampton Inn Utica?
Conveniently located restaurants include The Tailor and The Cook, Utica Coffee Roasting Co., and Delmonico's Italian Steakhouse.
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Are there opportunities to exercise at Hampton Inn Utica?
Yes, guests have access to an indoor pool and a fitness center during their stay.
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Are any cleaning services offered at Hampton Inn Utica?
Yes, dry cleaning and laundry service are offered to guests.
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Does Hampton Inn Utica offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
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Are there any historical sites close to Hampton Inn Utica?
Many travelers enjoy visiting New Hartford Presbyterian Church (4.4 miles) and Utica Children's Museum (0.5 miles).
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Is Hampton Inn Utica accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.
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