We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hampton Inn Utica

Show Prices
#1 of 13 Hotels in Utica
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hampton Inn Utica
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

604 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 600: English reviews
Madison, New Jersey
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

This hotel was a welcome relief on a long drive. The hotel has not been updated so the decor is quite tired. The beds are always comfortable and the room was clean. Conveniently located near the freeway.

Helpful?
Thank newkmo
Merrimack, New Hampshire
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Bambi, the lady at check-in was very pleasant. We had a reservation, got our keys and went to our room. The room was very spacious and clean. The closet had a full length mirror on the door, and the amenities in the bath were all Neutrogena products. Very nice. The bed was comfortable. The hotel provides a buffet breakfast for... More 

Helpful?
Thank Wildimar
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Thank you for taking the time to write this review! We appreciate your comments on your experience! We strive accommodate our guests the best we can and I am glad we were able to do so with your stay. Also, we plan to do some updates on our rooms this coming winter! Hopefully you are able to see our changes... More 

Boston, MA
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were going to drop off my son at Colgate university 30 miles away and since I couldn't find a room in a hotel nearby, I ended up with this hotel through hotels.com . The hotel staff were very nice and accommodating from the beginning. The room was a large room with a king bed. Everything looked new and clean.... More 

Helpful?
Thank Rostam
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Thank you for taking the time to write this review! We are very happy to know that we were able to accommodate you while dropping your son off at school! Thank you for your kind comments on our staff and hotel. We know you have choices when it comes to your hotel stays and we appreciate you entrusting us with... More 

Boston, Massachusetts
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Typical Hampton Inn (which is good). Unfortunately the room had a powerful body odor smell, the staff gave us Febreeze, but it couldn't totally handle it. Hampton Inn breakfast was good, pretty much same at every Hampton Inn. A couple of hot dishes and and assortment of other carbs.

Helpful?
Thank Bubba_da_Traveler1
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Thank you for taking the time to write this review. We are very sorry that the room had an odd smell to it. That is certainly not the quality we want to present here and I apologize for it. We hope this does not deter you from staying with us in the future as it will not happen again! Thank... More 

Spencer, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The staff was super friendly! Upon check in they made my children up a treat bag with coloring pages & crayons, stickers & candies. They offered us complimentary bottles of water & dvd's to watch in our room. The room was very clean & looked recently renovated. We enjoyed a wonderful stay.

Review collected in partnership with Hampton

Helpful?
Thank Savysmom1028
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Thank you for taking the time to write this review! We are very happy to hear you enjoyed your experience with us! Our staff strives to create the perfect stay in a number of different ways for all of our guests. Give us a call if you plan to come back to the area! We'd love to have you again. More 

Warwick, United States
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel was close to St. Elizabeth Hospital. Had difficulty with Internet connection which made it difficult to work from the room. The room was clean but slightly outdated. Love the comfort of the bedding! Nice to know the beds are the same at all Hamptons

Review collected in partnership with Hampton

Helpful?
Thank Karen H
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Thank you for taking the time to write your review! I apologize for the poor internet connection during your stay. We will be upgrading this along with room renovations this fall/winter. Hopefully you will be able to see our updates! We are glad to hear you found our beds comfortable. We hope to see you again soon! More 

Rochester, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel based on other reviews here and were not disappointed. The hotel is easily accessed from the highway. We were greeted warmly and were told about the amenities and facilities while checking in. The room was very clean and well maintained. The complimentary breakfast offered many options and was delicious. We only stayed one night, but it... More 

Helpful?
Thank DrillG
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Thank you for taking the time to write this review! We are very happy to hear that you enjoyed your experience with us! We strive to create the perfect stay and we are glad to know you enjoyed our amenities and our staff. Give us a call if you return to the area! We'd love to have you again. More 

Anderson, South Carolina
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My Uncle passed away and family needed to make last minute arrangements; "Frank" the manger was truly professional and very kind to us. He helped get a bereavement rate for the family and the entire staff went out of their way to make our stay comfortable. Breakfast was great and the rooms clean and well kept. The staff alone is... More 

Helpful?
Thank SAOC2010
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Thank you for taking the time to write this review. We are sad to hear about your loss but we're glad to know we were able to accommodate you during your stay with us. Frank and the entire staff are very appreciative of your comments! We strive to create the perfect stay. Have a great day. Give us a call... More 

New York
Level Contributor
99 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was in Utica on business. Room was comfortable and clean but the front desk staff left a lot to be desired. Some front desk/customer service training is needed. They were not welcoming and seemed distracted by administrative tasks. The most personable employee was the young lady who took care of the breakfast area. She was warm and went out of... More 

Helpful?
Thank LPWNewYork
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Thank you for taking the time to write this review. We are very sorry that our front desk staff came off as distracted with other tasks. That is not how we want to be perceived because we want nothing more than to fully accommodate our guests. We have since reiterated the importance of customer service! We hope you are able... More 

Dubuque
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Everything was clean and the staff was very helpful. We stayed 4 nights. The price was on the high side for what we received. Breakfast was typical but good. My wife liked the evening cookie that was supplied. It is located back away from the major roads so it was nice and quiet.

Review collected in partnership with Hampton

Helpful?
Thank Carl B
Questions? Get answers from hotel staff and past guests. Ask a question

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (27)
Viewed
Dining (1)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (7)
Viewed
Bathroom (2)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (75)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (7)
Viewed
Dining (8)
Viewed
Bathroom (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (41)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Utica
0.2 mi away
Holiday Inn Express Hotel & Suites Utica
0.3 mi away
Fairfield Inn & Suites Utica
0.3 mi away
Red Roof Inn Utica
Red Roof Inn Utica
#4 of 13 in Utica
4.0 of 5 stars 461 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Radisson Hotel-Utica Centre
0.2 mi away
BEST WESTERN Gateway Adirondack Inn
5.8 mi away
Hampton Inn & Suites New Hartford
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 

Additional Information about Hampton Inn Utica

Address: 172 N Genesee St # 180, Utica, NY 13502-2510
Location: United States > New York > Utica
Price Range: $149 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels, Hotels.com, Hotwire, Priceline, Orbitz, Odigeo and Travelocity so you can book your Hampton Inn Utica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay