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    Best Western Gateway Adirondack Inn

    175 N Genesee St, Utica, NY 13502-2511
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    7/30/2017 7/31/2017
    $118
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    Traveler (32)
    Room & Suite (15)
    Dining (2)
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    Overview
    • Excellent22%
    • Very good35%
    • Average27%
    • Poor10%
    • Terrible6%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness center
    Kitchenette
    Pets Allowed
    Wheelchair access
    Business Center
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Gateway Adirondack Inn
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (346)
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    There are newer reviews for Best Western Gateway Adirondack Inn
    See the most recent reviews

    31 - 35 of 339 reviews

    Reviewed March 23, 2017

    The front desk clerk Tony provides excellent services to all his customers. The breakfast room is very clean and it has many different kind of choices. The fitness room change all brand new fitness machines.More

    Review collected in partnership with Best Western
    Thank calvinmok
    Response from BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack InnResponded March 27, 2017

    Thank you for taking the time to write a review. We are happy that Tony was able to provide excellent services. We enjoy having Tony apart of the team and I know he will be happy his name was mention on TripAdvisor. Glad that you...More

    Reviewed March 2, 2017

    This is an older hotel, clean, comfortable. Faint odour of disinfectant/cleaner in room and hallways. Air conditioner/heating unit in room very noisy. Complimentary breakfast pretty basic. Friendly staff. Two separate buildings - might be an issue for some as reception is only in the main...More

    Thank Lyn P
    Response from BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack InnResponded March 4, 2017

    Dear guest Lyn P Thank you so much rating us and comment for our hotel clean and comfortable. Our break fast items are on rotating menu during week and all items are similar to our competitor brands which charges at least 40 to 50 dollars...More

    Reviewed March 1, 2017

    Excellent staff, especially Tony and Chad. Room rates are great. Rooms are clean and beds are comfortable. Breakfast is a bonus, which is included in price, everything was fresh and warm. I would recommend to anyone staying in Utica.More

    Review collected in partnership with Best Western
    Thank Mark A
    Response from BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack InnResponded March 2, 2017

    Thank you for taking the time to write such a great review and giving us a recommendation. We value our guest feed back, Our staff strives to make all our guest to feel like "home away from home". So glad to hear that you enjoyed...More

    Reviewed February 17, 2017

    Room was okay based on the cost. The heating system seemed to make the room either too hot or too cold. Breakfast was acceptable. The door slammed shut which woke me up several times during the night.More

    Review collected in partnership with Best Western
    Thank Ralph B
    Response from BWgateway1, Guest Relations Manager at Best Western Gateway Adirondack InnResponded February 20, 2017

    Thank you for taking the time to write a review, Sorry that the heating system was either too hot or cold, And our apologies about the door making noise during the night, Hopefully you can give us another chance and we can improve ourselves on...More

    Reviewed January 29, 2017

    Hi, I used my points for this hotel and they have been very good to me upon checking in and making sure we had an easy check in when traveling on business. Breakfast was good and they front desk team is professionalMore

    Review collected in partnership with Best Western
    Thank Kelly O
    Response from BWgateway1, Front Desk Agent at Best Western Gateway Adirondack InnResponded January 31, 2017

    Thank you for leaving us your feedback regarding our property. It's great to hear that our property ended up being perfect for your needs. I'm also glad that our staff was able to enhance that in any way as well. We hope that you will...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Room Service
    • Meeting Rooms
    • Business Center with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $109 - $196 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 89
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Best Western, Travelocity, Expedia, Hotwire, Cheap Tickets, getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western Gateway Adirondack Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Utica
    • Also Known As
    • Best Western Gateway Adirondack Hotel Utica ,
    • Best Western Utica ,
    • Utica Best Western
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    Traveler (32)
    Room & Suite (15)
    Dining (2)
    Hotel & Grounds (26)
    Bathroom (5)
    Nearby
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    Nearby Restaurants
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    .11 miles away
    Utica Coffee Roasting Co.
    58 reviews
    .66 miles away
    Top of the morning cafe
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    .65 miles away
    Nearby Attractions
    Munson-Williams-Proctor Arts Institute
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    1.41 miles away
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    Ask a question
    Questions & Answers
    seeknight54
    April 3, 2017|
    Answer
    Response from planbee | Reviewed this property |
    I suggest you look at the Hotel website BestWestern com for adirondack hotel as most of the information you seek is there. Our room had a fridge and microwave but you should request this when you book. The hotel has at... More
    0
    Votes
    Jonmorse
    August 29, 2016|
    Answer Show all 2 answers
    Response from BMWdan | Reviewed this property |
    There is room in there parking lot. I've seen buses, RV's and construction truck/ trailers there. I would suggest giving them a call to verify. Have a good ride.
    1
    Vote
    Mayra A
    September 23, 2015|
    Answer
    Response from BWgateway1 | Property representative |
    Turning stone is about a 25 minute drive and no we do not have a shuttle. If you have any questions feel free to call me at (315) 732-4121
    0
    Votes
    Room Tips
    "If you have any concerns about going up and down stairs with your luggage, don't take a room in the 2..."
    Read review
    "The rooms on the back side were very nice"
    Read review
    "All was quiet."
    Read review
    "I would opt for the rooms in the older part of the hotel."
    Read review
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