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Hotel Utica

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Hotel Utica
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18 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Ocala, Florida
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I lived in Utica for 29 years but had never been inside. Upon a return visit to Utica I decided to give it a try a the location if very good. As I went into the hotel I was surprised to the beauty of this restored hotel. Our room reminded me of a Bed and Breakfast. Built in the early... More 

Helpful?
Thank Roger A
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear Roger A, We appreciate your comments about our Hotel. We are so pleased that you enjoyed your stay with us and the history that we have here. We do hope to see you again in the future. Sincerely, Jessica Shumway General Manager More 

Wyoming
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The lobby is gorgeous; high ceilings, big windows, lots of space, crystal chandeliers, the 1912 elegance is everywhere in the lobby. Unfortunately, the hotel changed hands about 3 months ago and the prior owners apparently removed some items that the new owners didn't expect to find missing. Each room is supposed to have a desk; mine didn't. And had one... More 

Helpful?
Thank srussel
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear srussel, We appreciate your comments and feedback about your stay. We were very pleased to have you stay with us. I am glad that the staff was able to assist you with what was missing in the room and do apologize for the water main break. We would have loved to have you stay with us for your entire... More 

Barneveld
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Lovely grand beautiful historical hotel. Windows open. Beautiful rooms. Very large compared to other major hotel brands. Economically priced rooms. But hotel Needs better security. Doors unlocked all night. Anybody can walk in. Need to at least lock doors by midnight.

Helpful?
Thank Princessia
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear Princessia, We appreciate your comments and are pleased that you enjoyed your stay. Right now we do lock the side entrances to the Hotel when the bar closes for the evening. We do hope that you will come stay with us again in the future as we look forward to seeing you again. Sincerely, Jessica Shumway General Manager More 

Boston, United States
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Hotel Utica was a gem in the history of Utica and you can still see the shine in many of its features, especially it's grand lobby. Time has not always been kind to this hotel, and it recently changed ownership. We've stayed there three times and in August 2016 we could see signs that things are moving in the... More 

Helpful?
Thank James T
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear James T, We appreciate your comments and are pleased that you enjoyed your stay with us. We just displayed some original memorabilia and photos of the Hotel and surrounding area. We are so glad that you come and stay with us. The design and renovation teams have been busy working on the changes that will be made. We do... More 

Tom's River
Level Contributor
23 reviews
3 hotel reviews
2 of 5 stars Reviewed August 23, 2016 via mobile

We didn't research reviews, just looked at on line, our fault. This hotel is in major transition, its just been taken over by a big chain. I hope they really commit to investing in remodeling. If not for the general manager, Jessica Shumway, whom is phenomenal at her job this review wouldn't be so kind. It's a great location cause... More 

Helpful?
Thank dcheers2u
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear dcheers2u, We enjoyed having you as our guest and I know that I enjoyed meeting with you and being able to sit down and chat. We do hope that you will be our guest again in the future. The design and remodeling teams have been working on the renovation plans, so we are very excited about what the future... More 

Travelers are raving about these Utica hotels

Utica, New York
2 reviews
4 of 5 stars Reviewed August 23, 2016

This past weekend we attended a family wedding reception held in the lobby of the Utica Hotel. We, along with several other family members, chose to stay overnight at the hotel after the reception. The hotel proved to be a beautiful setting for a reception. Although the couple lives in Manhatten, they chose to return to their roots for their... More 

Helpful?
Thank 751none51
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear 751none51, We appreciate your comments about the Hotel Utica. We are glad that you enjoyed your stay and also the wedding. We look forward to seeing you again in the future. Sincerely, Jessica Shumway General Manager More 

Lake Oswego, Oregon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 12, 2016

We stayed here because it was the only available hotel within driving distance of Cooperstown on Hall of Fame Induction Weekend. They're proud of the fact that Judy Garland and Jimmy Durante both stayed and performed in this hotel. It would appear that that was the last time it was renovated/upgraded. it's a bit like stepping into a time machine,... More 

Helpful?
1 Thank Brian B
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear Brian B, We appreciate your comments and would like to apologize for the issues you experienced while you were our guest. We did reopen in 2001 and are actually under new ownership. Renovations and updates are going to be done within the next year, so we would like for you to stay with us again so that you can... More 

Level Contributor
193 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed July 31, 2016 via mobile

We have been staying here for several years for the Irish festival nearby. We make reservations far ahead. We received a call a few months ago to inform us that they were no longer affiliated with Choice hotels. We returned the call and were told reservations and rates would remain unchanged. Check in was quick and we were able to... More 

Helpful?
1 Thank DMMcGW
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear DMMcGW: We appreciate your comments as they will assist us in various areas of the hotel. We strive to have our guests enjoy their experience and we we take comments seriously. For breakfast we do try and change up some of the items each day to have a bit of a variety. We do hope that you will come... More 

Weymouth, Massachusetts
1 review
4 of 5 stars Reviewed July 29, 2016

We landed here by accident. We were driving back to Massachusetts from a trip to Niagra Falls and wanted to take the leisurely scenic route home. We were in no hurry and wanted to stop along the way. Since we had no planned itinerary we figured we'd get a room when we got tired. What we didn't anticipate was that... More 

Helpful?
Thank johnfgarvey
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear johnfgarvey, We are so pleased that you enjoyed your stay and the history that goes along with the Hotel. It is a bit like stepping back in time when you come here, and your part of our interesting history. We do hope that if you make it back through the area that you come and visit us again. Sincerely,... More 

Rochester, New York
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed July 29, 2016

Stayed 4 nights in early July. Other hotels in the area were double the price. Room was spacious and clean. Wifi was great. Breakfast buffet was awesome. Obviously not your brand new hotel but was an excellent hotel for a great price. Several restaurants in downtown walking distance as well.

Helpful?
Thank Jeff M
jshumway2016, General Manager at Hotel Utica, responded to this review

Dear Jeff M, We appreciate your comments and are so pleased that you enjoyed your stay. Our breakfast buffet offers a wide variety and we are glad that you enjoyed it. We do hope to have you as our guest again in the future. Sincerely, Jessica Shumway General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy our 112 elegantly appointed rooms, including 14 spacious suites, 7 of which feature whirlpool tubs. Every room is artistically furnished for its historic charm. Start your day with our complimentary Deluxe Breakfast Buffet served every morning. Nestled in the foothills of New York's Adirondack Mountains, the historic Hotel Utica, is located close to the Adirondack Scenic Railroad, Children's Museum of History, Science and Technology, Munson Williams Proctor Arts Institute, Saranac Brewery and the Utica Zoo. The Hotel Utica has six different on-site meeting rooms and banquet spaces that can accommodate large or small groups, while the Crystal Ballroom can accommodate up to 250. The ballroom and meeting spaces have been restored to reflect their original grandeur, while staying up to date with todays technology. The Hotel Utica is the perfect fit for all your corporate and social events. ... more   less 

Additional Information about Hotel Utica

Address: 102 Lafayette St, Utica, NY 13502-4310
Location: United States > New York > Utica
Price Range: $114 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Utica 3*
Number of rooms: 112
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Also Known As:
Ascend Collection Utica
Utica Ascend Collection
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