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DoubleTree by Hilton Utica

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Traveler (12)
Room & Suite (75)
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Overview
  • Excellent65%
  • Very good19%
  • Average9%
  • Poor6%
  • Terrible1%
Travelers talk about
“beautiful hotel”(5 reviews)
“great remodel”(2 reviews)
“corner room”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Utica
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Utica
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (62)
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Traveler rating
39
12
6
4
1
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Time of year
LanguageEnglish
39
12
6
4
1
Show reviews that mention
All reviewsbeautiful hotelgreat remodelcorner roomchocolate chip cookiesnursing homecomplimentary coffeesitting areawarm cookieshot showerone nightwould definitely stay here againthe staff was greatbreakfast buffetcomfortable bednew yorkparking lotfront desk staff
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1 - 5 of 62 reviews
Reviewed yesterday

This historic hotel has recently been renovated and re-decorated and the result is gorgeous! The lobby, restaurant, and guest rooms had a boutique-hotel feel in a reputable chain establishment. The staff was friendly and helpful. The location was good, close enough to walk to many...More

Review collected in partnership with DoubleTree by Hilton
Thank cappadoniak
Hotel's Favorite
Reviewed January 3, 2018

I can't say enough good things about our stay at the DoubleTree by Hilton (Hotel Utica). The renovation is wonderful as it not only kept the historic nature of the hotel, but also made it up-to-date and beautiful. We stayed on the 9th floor in...More

2  Thank Rebecca M
Response from Lee A, General Manager at DoubleTree by Hilton UticaResponded January 10, 2018

Dear Rebecca M, Thanks so much for giving us such a great review! That's great to hear you were able to take advantage of one of our suites with the pull out sofa. They are great for families with the living room area and second...More

Reviewed 2 days ago

Great location super clean. TERRIBLE internet connection. Waste of time trying to get online. Staff was helpful day one. Day 2 same problem. Staff connected me to AT&T. !!!Waited 10 minutes for someone to answer and hung up . Then realized hotels typed instructions were...More

Review collected in partnership with DoubleTree by Hilton
Thank FouriInaFamily
Response from Lee A, General Manager at DoubleTree by Hilton UticaResponded yesterday

Dear FourilnaFamily, I'm so sorry to hear what headaches you had with our Wi-Fi. We do offer complimentary Wi-Fi for Hilton Honors guests which is state of the art from AT&T at 15k Mbps, or $4.50 per day will provide 30Mbps per device. Non member...More

Reviewed 2 days ago

What a surprise to walk into the lobby of this hotel and experience the grandeur of the original, historic hotel. The attention and sensitivity to details of the original hotel are evident throughout the main level. It is a modern nod to an elegant hotel....More

Review collected in partnership with DoubleTree by Hilton
1  Thank Jeanne R
Response from Lee A, General Manager at DoubleTree by Hilton UticaResponded yesterday

Dear Jeanne R, Thank you so much for your feedback on our hotel!. I'm happy to hear you have appreciated our design and stylings with the renovation as we converted to Doubletree. My favorite call back is the wall of famous guests that have stayed...More

Reviewed 4 days ago

great service, rooms and very welcoming. Internet service both in meeting rooms and guest room was great with no interruptions - the building was clean and the meeting rooms were spacious - food served was very nice

Review collected in partnership with DoubleTree by Hilton
1  Thank Mary S
Response from Lee A, General Manager at DoubleTree by Hilton UticaResponded yesterday

Dear Mary S. Thank you so much for staying with us for your meetings in town. We love it when we can take care of all of our guests needs with overnight rooms, meetings, and a great restaurant on top of that.

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Best Value Properties in Utica, NY
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Business Center with Internet Access
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$141 - $215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$141 - $215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (12)
Room & Suite (75)
Dining (9)
Business Center & Event Rooms (14)
Questions & Answers
Ask a question
Michael V
January 15, 2018|
AnswerShow all 2 answers
Response from Lee A | Property representative |
Hi Michael V, We are a full service hotel with all fresh made food options for breakfast, so it is not included in the room rate for all guests. You would be able to order breakfast off of our menu with reasonable prices... More
1
Vote
Natalie C
January 12, 2018|
AnswerShow all 4 answers
Response from cathycnh | Reviewed this property |
I agree. I think they would definitely try to accommodate you.
1
Vote
Room Tips
"Corner rooms are very spacious"
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"Higher floor gives a beautiful view and was absolutely silent!"
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"No noise near the elevator. Inside rooms will be quieter."
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"Nice restored hotel!"
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