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DoubleTree by Hilton Utica

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Traveler (12)
Room & Suite (75)
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Overview
  • Excellent67%
  • Very good18%
  • Average8%
  • Poor6%
  • Terrible1%
Travelers talk about
“beautiful hotel”(5 reviews)
“great remodel”(2 reviews)
“corner room”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Utica
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Utica
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Apr 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (59)
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Traveler rating
38
11
5
4
1
Traveler type
Time of year
LanguageEnglish
38
11
5
4
1
Show reviews that mention
All reviewsbeautiful hotelgreat remodelcorner roomchocolate chip cookiesnursing homecomplimentary coffeesitting areawarm cookieshot showerone nightwould definitely stay here againthe staff was greatbreakfast buffetcomfortable bednew yorkparking lotfront desk staff
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1 - 5 of 59 reviews
Reviewed yesterday

great service, rooms and very welcoming. Internet service both in meeting rooms and guest room was great with no interruptions - the building was clean and the meeting rooms were spacious - food served was very nice

Review collected in partnership with DoubleTree by Hilton
Thank Mary S
Hotel's Favorite
Reviewed January 3, 2018

I can't say enough good things about our stay at the DoubleTree by Hilton (Hotel Utica). The renovation is wonderful as it not only kept the historic nature of the hotel, but also made it up-to-date and beautiful. We stayed on the 9th floor in...More

1  Thank Rebecca M
Response from Lee A, General Manager at DoubleTree by Hilton UticaResponded January 10, 2018

Dear Rebecca M, Thanks so much for giving us such a great review! That's great to hear you were able to take advantage of one of our suites with the pull out sofa. They are great for families with the living room area and second...More

Reviewed 3 days ago

This hotel was just beautiful! The room I stayed in was spacious, well-furnished, and very clean. The staff was professional and courteous. The restaurant and bar was great. The location of the hotel was convenient to where I needed to attend.

Thank brnalli
Reviewed 4 days ago

They gave me the wrong room, and when I got to the room I had to go back down to ask for the right room, but they didn’t have it! So I had to pay a lot more money for a big suite. The receptionist...More

Thank Sarah G
Response from Lee A, General Manager at DoubleTree by Hilton UticaResponded 3 days ago

Dear SarahSturges, I'm so sorry about the problem with your reservation. I was not aware of this happening and I would love to know a little bit more and see if there's anything we can do to change your mind. Can you please call or...More

Reviewed 1 week ago

Visiting a college friend who had recently had the misfortune of an accident, another friend and I stayed at the Double Tree by Hilton. This hotel has been very nicely refurbished, it's lobby is very nice as is the bar, the guest corridors and especially...More

Thank Patti S
Response from Lee A, General Manager at DoubleTree by Hilton UticaResponded 1 week ago

Dear Patti S, Thank you for your feedback, I'm happy to hear you enjoyed your stay. I am not sure what department received your messages but I would be happy to look into your charger. Please email or call me and I'd be happy to...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Business Center with Internet Access
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$142 - $214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$142 - $214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (12)
Room & Suite (75)
Dining (9)
Business Center & Event Rooms (14)
Questions & Answers
Ask a question
Michael V
January 15, 2018|
AnswerShow all 2 answers
Response from Lee A | Property representative |
Hi Michael V, We are a full service hotel with all fresh made food options for breakfast, so it is not included in the room rate for all guests. You would be able to order breakfast off of our menu with reasonable prices... More
1
Vote
Natalie C
January 12, 2018|
AnswerShow all 4 answers
Response from cathycnh | Reviewed this property |
I agree. I think they would definitely try to accommodate you.
1
Vote
Room Tips
"Corner rooms are very spacious"
Read review
"Higher floor gives a beautiful view and was absolutely silent!"
Read review
"No noise near the elevator. Inside rooms will be quieter."
Read review
"Nice restored hotel!"
Read review
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