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Best Western Plus Franklin Square Inn Troy/Albany

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Traveler (72)
Room & Suite (56)
Dining (9)
Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible2%
Travelers talk about
“dinosaur bbq”(20 reviews)
“western hotels”(5 reviews)
“hudson river”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Franklin Square Inn Troy/Albany
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Franklin Square Inn Troy/Albany
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Aug 27Aug 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (552)
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545 results
Traveler rating
302
157
46
27
13
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LanguageEnglish
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302
157
46
27
13
Show reviews that mention
All reviewsdinosaur bbqwestern hotelshudson riverbest westernswedding venuerestaurants within walking distancedirectly across the streetstayed one nightgreat place to stayvisiting rpibreakfast buffetnice staywould stay here againyogurtvery nice hotelhotel staffbed was very comfortable
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1 - 5 of 545 reviews
Reviewed 3 days ago via mobile

This Best Western is lovely and the breakfast gets a 10. French toast, sausage, scrambled eggs, hash browns, yogurt, 4 types of juices and 4 types of fruit. Plus, cereal, muffins, and cinnamon rolls. The rooms are clean and neat. The only negative was when...More

Thank Michelle B
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 2 days ago

Thank you for taking the time to leave us a positive review! We appreciate your feedback regarding breakfast - we know how important it is to start your day off right! Your feedback regarding the room temperature and shower curtain are appreciated as well and...More

Hotel's Favorite
Reviewed June 14, 2018

With the threat of bad weather, I needed to get inside. I'm glad that I made the reservation. This hotel is one of the best hotels that I've stopped at. Desk staff were very professional. I was quickly checked in. A plus for me was...More

1  Thank Rev Johannes M
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded June 15, 2018

Thank you for choosing our hotel to stay with! Glad you were able to beat the threat of bad weather. We work hard to provide exceptional experiences and services to our loyal guests, including yourself. We all hope to have you stay with us again!

Reviewed 1 week ago

This is a beautiful hotel, being remodeled and in a lovely area. Breakfast is one of the best I have experienced in this chain. Artwork around the hotel is excellent. As long as you don't encounter any issues it is great. Apparently they are having...More

Review collected in partnership with Best Western
Thank socaltraveler2012
Response from BestWesternHotels, Corporate at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 3 days ago

Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us...More

Reviewed 1 week ago

This hotel is in a great part of town making it easy to walk around and enjoy the shops, restaurants, and coffee shops nearby. Parking was always available. My room was clean and comfortable, so really no complaints there. My first impression of the hotel...More

Thank thewishfire
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 6 days ago

Thank you for choosing our hotel to stay with. We do our best to accommodate every guest inquiring late check-outs. As it depends on availability, I hope we offered the change for you to have a complimentary late check-out for your stay. Hope to see...More

Reviewed 1 week ago via mobile

Stayed here on a Saturday night. Room was very clean. Loved the barn doors on the bathroom and shower. Comp. breakfast was good, plenty of choices. The only negative is that it has limited parking. We had to park on the street when we came...More

Thank Theresa K
Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 6 days ago

Thank you for choosing our hotel to stay with! For your next stay with us, we have a complimentary parking garage as an option for our guests. Ask any of our front desk staff that are available 24/7 to direct you to it. Your feedback...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Hot Tub
Tennis Court
Details
Price range
$121 - $245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
$121 - $245 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveler (72)
Room & Suite (56)
Dining (9)
Questions & Answers
Ask a question
Sheila L
August 2, 2016|
Answer
Response from whitestole | Reviewed this property |
I don't work there, but my best guess would be to call them directly. Most hotels are willing to book a block of rooms at a reduced rate for a wedding if you arrange it ahead of time. But you probably need to call and speak... More
0
Votes
mrsd2fan
December 26, 2014|
AnswerShow all 9 answers
Response from BestWesternHotels | Property representative |
Hello, Parking is free. If you need Truck or RV parking please contact us directly at 518-274-8800. Thank you!
0
Votes
Room Tips
"Upper floors will give you great views of the city!"
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"The west side of the hotel offers the best views of the park, river and it's activities."
Read review
"315 was close to the elevator but there was no noise"
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"Stay away from the elevators and if possible go to 2nd or 3rd floor"
Read review
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