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2/4/2018 2/5/2018
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    Best Western Plus Franklin Square Inn Troy/Albany

    1 4th St, Troy, NY 12180-3225
    +1 855-763-3138
    Hotel website
    Lowest prices for your stay
    2/4/2018 2/5/2018
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    Savings alert: 11% below average rate

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    Traveler (67)
    Room & Suite (29)
    Dining (7)
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    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Offers from Best Western Plus Franklin Square Inn Troy/Albany
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (511)
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    1 - 5 of 506 reviews

    Reviewed 1 week ago

    On our way to Florida, we were looking for a hotel for one night. We found the Best Western Plus a nice hotel well located in the heart of downtown Troy/Albany. The room was comfortable and the staff friendly.

    Review collected in partnership with Best Western
    Thank georgesb609
    Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 1 week ago

    We are glad to hear that you enjoyed your stay with us! Thank you for taking the time to write a review. We hope you have a safe trip to Florida - Enjoy the warm weather for us!

    Hotel's Favorite
    Reviewed September 14, 2017

    We had an airbnb for 4 nights in Troy. We we arrived, it was unacceptable so we needed a place to stay. We called the BW as we are rewards members and were told by Sarah "just come on over and we will take care...More

    Review collected in partnership with Best Western
    Thank Norman T
    Management response:Responded September 19, 2017

    Thank you for taking the time to review our hotel. We are glad to hear that you were able to to enjoy a weekend in Troy. We want each of our guests to feel like they have a home away from home when they stay...More

    Reviewed 1 week ago

    We were there for a wedding on Ne Years Eve, The staff was very professional and courteous. . The hotel is beautiful and the rooms were very nice.. The breakfast the next morning was excellent. If you wanted something special the staff was there to...More

    Review collected in partnership with Best Western
    Thank L5271NIkeving
    Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 1 week ago

    Thank you for taking the time to leave us a review. We are so glad to hear that you had a great time celebrating with the wedding and bringing in the New Year! Thank you for your positive feedback, we hope to see you again...More

    Reviewed 1 week ago

    I booked this hotel for an RPI visit. Unfamiliar with the area, I expected a very nice hotel based on description, reviews and price. Very disappointed to find an old, poorly maintained, and dirty place. Parking is separate from the hotel and I did not...More

    Thank Reduan2
    Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 1 week ago

    Dear Guest, Thank you for taking the time to give us your feedback. I'm sorry to hear that we did not exceed your expectations. We are in the process of remodeling the rest of our hotel to compliment the new addition. If you find yourself...More

    Reviewed 2 weeks ago

    Due to snowy conditions, I arrived very late, 3:00 a.m. The desk clerk got me checked in. The parking lots were all full due to snow so parked in the driving lane along with a box truck. The front walkway had been shoveled and ice...More

    Thank Regina L
    Response from Sarah C, Front Office Manager at Best Western Plus Franklin Square Inn Troy/AlbanyResponded 1 week ago

    Thank you for taking the time to review your stay with us. We are glad you were able to relax at our hotel during the snow storm! We are also happy to hear that Javun was helpful, he is a great asset to our team!...More

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    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Price range
    • $98 - $182 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Priceline, getaroom.com and Cancelon so you can book your Best Western Plus Franklin Square Inn Troy/Albany reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Troy
    • Also Known As
    • Best Western Plus Franklin Square Inn Hotel Troy
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    Traveler (67)
    Room & Suite (29)
    Dining (7)
    Hotel & Grounds (58)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Sheila L
    August 2, 2016|
    Response from whitestole | Reviewed this property |
    I don't work there, but my best guess would be to call them directly. Most hotels are willing to book a block of rooms at a reduced rate for a wedding if you arrange it ahead of time. But you probably need to call and speak... More
    December 26, 2014|
    AnswerShow all 9 answers
    Response from BestWesternHotels | Property representative |
    Hello, Parking is free. If you need Truck or RV parking please contact us directly at 518-274-8800. Thank you!
    Room Tips
    "Stay away from the elevators and if possible go to 2nd or 3rd floor"
    Read review
    "Request the new wing"
    Read review
    "Avoid first floor if possible."
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    "Request a third floor room with a Hudson River view or a suite."
    Read review
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