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BEST WESTERN PLUS Franklin Square Inn Troy/Albany

#2 of 4 Hotels in Troy
Certificate of Excellence
GreenLeadersSilver level
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1 4th St, Troy, NY 12180-3225 (Formerly Franklin Square Inn)
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366 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Canada
Level Contributor
292 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice hotel, great location within walking distances to many restaurants and stores in downtown Troy. Room was a bit on the small side but well furnished. Decent breakfast. The BBQ restaurant across the street is AWESOME!!

Helpful?
Thank PeterDCanada
Lafayette, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

This is a very good hotel. While not as opulent as some it has great character and is well managed and maintained. It is always a pleasure to stay at the Best Western Franklin Square and is also quite convenient for me as my son is a doctoral candidate at RPI and lives about .25 miles from the hotel.

Review collected in partnership with Best Western

Helpful?
Thank Kenneth L
Level Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been to many Best Westerns and this was one of the better ones, We received very good service during our stay and our room was comfortable with good amenities. The parking is free and of course the breakfast is free which was of a very high standard so well worth a stay if in Troy...

Helpful?
1 Thank listenshh
Hampton Bays
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Best Western at Franklin square in downtown Troy, NY is clean, comfortable and easy to get to. The location is easy walking distance to many interesting luncheon and dining establishments. The Hudson River with the Troy City Park for concerts, festivals and other interesting events is just across the street. CDTA bus transportation is available with a short walk.... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Bruce K
New Canaan, Connecticut
2 reviews
1 of 5 stars Reviewed 3 weeks ago

AC/heating system bangs on & off all night. No setting that will keep it on constantly (even the constant setting won't keep it on). We didn't know our neighbors but could hear all their conversations, snoring, etc...... Remote barely worked, internet connection was terrible, smell in bedding was repulsive, yuk, yuk yuk

Review collected in partnership with Best Western

Helpful?
Thank Dartrips2013
Rochester, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We always have difficulty finding a dog-friendly hotel in a mid-price range. The Best Western in Troy was perfect for us, and included breakfast and internet. Nice clean room, friendly staff, and a great BBQ place next door. I would highly recommend this hotel, and I have spent the last 9 years traveling for business. I have stayed in other... More 

Review collected in partnership with Best Western

Helpful?
Thank Julia P
Kingston, United States
1 review
3 of 5 stars Reviewed June 18, 2016

Way too small of a room with not nearly enough amenities for way too much money. Other local hotels have much nicer rooms for less. The location is not much more favorable. Not worth the price at all.

Review collected in partnership with Best Western

Helpful?
Thank Heidi B
Freyung, Germany
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2016

Friendly Staff at the check in and check out. Good internet - the best breakfast I head on my 5 weeks America trip, the had great wraps there also. Room was a bit small but ok. On the other side of the hotel is a nice BBQ place.

Review collected in partnership with Best Western

Helpful?
Thank Uwe S
Johnstown, United States
1 review
5 of 5 stars Reviewed June 1, 2016

The hotel was extremely nice and clean. Staff was helpful, location was great and our stay was peaceful. sdfja;slfjefrwefjsldfjsdfjsdijudfjsdfoidsfefja;dkjfaiofeoawifweiouwgfiohfjjslfkjakl ewjworiwewe frjlwefofj ;ijowej fwenjklnjf

Review collected in partnership with Best Western

Helpful?
Thank Jennifer M
1 review
4 of 5 stars Reviewed May 30, 2016

Comfortable place to stay for a trip to RPI. The hotel is very convenient to the college. They even offered a free shuttle for graduation weekend. Very convenient to restaurants in Troy. Friendly staff. Good breakfast.

Review collected in partnership with Best Western

Helpful?
Thank 226jeannel
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located 0.4 miles from Rensselear Polytechnic Institute (RPI) and at the center of historic downtown Troy, the BEST WESTERN PLUS Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of all the major Albany, NY attractions. Stay at the BEST WESTERN PLUS Franklin Square Inn Troy/Albany as you attend your next wedding or event at one of our two luxurious ballrooms, the Franklin Plaza and Franklin Terrace. Make yourself at home in one of our luxurious 62 rooms. Standard rooms are available with either one king size bed or two queen size beds. Accessible rooms with specially designed bathroom grab bars, wheelchair accessible entrance ways, and roll in showers are available upon request. Upgrade to one of our deluxe rooms with a king size bed, whirlpool hot tub, and living area. Our two-room Fulton suite offers a king size bed, spa shower, living, dining and bar areas. All reservations include a full free hot breakfast, free high-speed wireless Internet access, free onsite parking, and free access to our gym and business center. All rooms are equipped with 32" inch flat screen television sets, refrigerators, individual cup coffee makers stocked with complimentary coffee and tea, hair dryers, and iron and ironing board sets. ... more   less 

Additional Information about BEST WESTERN PLUS Franklin Square Inn Troy/Albany

Address: 1 4th St, Troy, NY 12180-3225 (Formerly Franklin Square Inn)
Location: United States > New York > Troy
Price Range: $121 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Franklin Square Inn Troy/Albany 2.5*
Number of rooms: 62
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Also Known As:
Best Western Plus Franklin Square Inn Hotel Troy
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