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Hilton Garden Inn Troy

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#1 of 3 Hotels in Troy
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Troy
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646 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Lancaster, Pennsylvania
Reviewed 2 days ago NEWvia mobile

I'm here with family on the way home from a ski trip in Vermont. Elevator was slow when we got here....only one working. While at dinner the other apparently broke. The front desk girl is rude and basically unapologetic. My 80 yr old mother had to climb the 7 flights of stairs. I asked to have the rooms comped....she needs...

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Helpful?
Thank suzzze
ridgefield
HOTEL’S FAVORITE REVIEW
Reviewed November 16, 2016

We were not expecting much when arriving at this hotel, and the room was fairly typical for a high-quality chain hotel, but it exceeded expectations in every other way: service, amenities, etc. The overall atmosphere is warm and welcoming, and there is a good sports bar off the lobby, which doesn't hurt!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank stephan r
About Hotel's Favorite Review
Virginia
Reviewed 1 week ago

Convenient location just across the street from the RPI campus. Standard Hilton Garden Inn, with the exception of the super yummy cookies at reception. Good amount of bathroom counterspace. Outlet on nightstand in the lamp base only. Nice buffet with omelet station for breakfast.

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Helpful?
Thank DragonLady13
Troy, United States
Reviewed 1 week ago

We had an excellent stay, the large suite gave us all plenty of room and it was great value for the price. The food at the Recovery Room grill was delicious. So close to RPI. We'll definitely be staying there a lot more over the next several years.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank virginiad537
Staten Island, New York
Reviewed 3 weeks ago

I have been attending business meetings and the staff and hotel have been great. very clean, very friendly, extremely helpful. what else would they like for me to write. I would recommend. I already said the hotel was immaculate and the staff was wonderful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Singlefatherof1
Long Island, United States
Reviewed 3 weeks ago

If you are looking for a sophisticated Hilton experience, this is not it. Restaraunts/lounges listed in the review are no longer open for business (except for the sports bar). The layout of the hotel makes it difficult to find the lobby. I found myself wandering the hotel looking for the lobby, which actually got spooky since the lights were dark...

Review collected in partnership with Hilton Garden Inn
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Thank marysY2649LY
Malone, New York
Reviewed 3 weeks ago

The room was very clean and comfortable. Very little noise could be heard from the hallway. A Keurig in the room was a plus. The food served was fantastic, and the waitstaff was extremely attentive. The only downside was the fitness room. It was 69 degrees, so a bit warm for a workout session. Also, there were only two treadmills,...

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Helpful?
Thank BKZK
Sinking Spring, United States
Reviewed 4 weeks ago

We chose this hotel through the Hilton Honors Program. We were looking for a hotel close to Rensselaer Polytech Institute. Very nice large, clean room and bathroom. Excellent breakfast. My husband went to the sports restaurant onsite and said the food, service, and atmosphere was very enjoyable.

Review collected in partnership with Hilton Garden Inn
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Thank joannelO2435IN
Pearland, Texas
Reviewed 4 weeks ago

Stayed for business. Facilities are clean and well run. Shuttle service was excellent, brought my co-workers and I to the restaurants and to the airport. Breakfast was good and included an omelette station. We will stay here again in the future.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank eisidro2
Gaithersburg, United States
Reviewed 5 weeks ago

This HGI was very clean and convenient. Staff was extremely helpful and went above and beyond to make sure our needs were met regarding parking. The food was also very good. The location was convenient to Rensselaer Poly.

Review collected in partnership with Hilton Garden Inn
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Thank B6588YBlisas
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Troy

Address: 235 Hoosick Street, Troy, NY 12180
Location: United States > New York > Troy
Price Range: $113 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Troy 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hilton Garden Inn Troy Hotel Troy
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Troy staff and other travelers.
4 questions
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4 months ago
Washington, DC
over a year ago
Washington, DC
over a year ago

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Questions? Get answers from Hilton Garden Inn Troy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room in the back, as it is situated on a very busy street with high traffic 24/7. Trucks woke me up several times.”
 of 5 bubbles BKZK, 3 weeks ago | Read review
“Avoid a room against Hoosick St if traffic noise bothers you-we could hear it loudly on the 7th floor.”
 of 5 bubbles mrsbarnett1012, 5 weeks ago | Read review
“Ask for a room on the opposite side of the road.”
 of 5 bubbles WaterfallsLover, Dec 1, 2016 | Read review
“Rooms facing the back, away from Route 7, are sure to be the quietest”
 of 5 bubbles JimY542, Sep 13, 2016 | Read review
“Always try getting a room on the upper floors as it usually quieter. Handicap rooms if available are excellent”
 of 5 bubbles JunieBee, Sep 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question