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Hilton Garden Inn Troy

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#1 of 4 Hotels in Troy
Certificate of Excellence
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590 Reviews from our TripAdvisor Community

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Showing 585: English reviews
Suffield, United States
5 of 5 stars Reviewed yesterday NEW

We decided to have this hotel serve as the location for our ceremony and reception. Such a good idea on our part because everyone here made our day more special than we could have imagined! The service during the reception was amazing the waitstaff was very attentive and helped us keep to our schedule. We were able to stay the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Arianna B
Manchester, New Hampshire
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I felt welcome from before I was even there. I was pleasantly surprised when I arrived by the size of the parking lot and how it is situated to the entrance. The décor was warm and rich feeling. The staff was phenomenal. The room was spacious and comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank rylee80
Syracuse, United States
1 review
2 of 5 stars Reviewed 1 week ago

Ensure you use a credit card (the same one) at check-in as when you booked otherwise you will be CHARGED twice for the room + incidentals. Meaning if your room is $175, they'll charge you $375 (take out of your bank if you use debit). We are still waiting a week later for our $200 to be refunded. Most hotel... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matt B
Fultonville, New York
1 review
3 of 5 stars Reviewed 1 week ago

The front desk/room price was the only main issue. We had come for a wedding and had reserved 3 rooms. The last room reserved was given the best price which created the issue. Front desk girl was rude but the manager who called and spoke to my father on Monday fixed the room problem.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 197laurelh
Eatonton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel very convenient to downtown Troy. The staff was friendly overall and helpful. The location was very convenient to downtown Troy as well as Albany. It is less that an hour to Bennington Vermont. There are many restaurants within a short drive from the hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gerald L
Poulsbo, Washington
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Hilton Gardens in Troy for my 50th high school reunion. Rooms were clean and comfortable and the food was excellent. The ballroom was perfect for our reunion. Thank you for a wonderful stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 256marylynns
Wynantskill, New York, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

As a Committee member for high school reunion, I was extremely pleased with the entire experience. The staff was pleasant and helpful. The ambiance of the dinner dance in the room was great. Food ( prime rib and salmon) was delicious and the rooms were clean and well appointed. Great weekend !!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donna M
Troy, New York
1 review
2 of 5 stars Reviewed 1 week ago

The staff is rude .the room wasn't cleaned .the TV didn't work ..they didn't give me my coupon for breakfast n tries to charge me 30 bucks for breakfast...I called to tellet them my TV didn't work and instead of switching rooms they sent this creepy old man up to my room who lingered for about 15 mins trying to... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jakwaunm2016
New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn in Troy New York is exceptional. It is clean, has all of the amenities that you would need. Has a gym and indoor pool, and two parking lots. But what makes this place exceptional is the customer service. It is simply fantastic.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Evelyn R
East Hampton, New York
1 review
4 of 5 stars Reviewed 1 week ago

Quick overnight business stay. Location chosen for close proximity to morning meeting. Efficient, friendly staff and salad I had for dinner was very good. Comfortable bed and amenities such as refrigerator and coffee machine was appreciated.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 473corinnek
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Troy

Address: 235 Hoosick St, Troy, NY 12180-2428
Location: United States > New York > Troy
Price Range: $128 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Troy 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hilton Garden Inn Troy Hotel Troy
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