Place is missing warmth, both physically and with staff. At checkin, receptionist seemed bored with his job and gave us the barest of instructions such as where to park, how to get to our room, etc. The pool doesn't allow children because the poolside bar serves alcohol; the bar is closed due to Covid-19. Children still not allowed in. Many guests (including us) unhappy about this. The interior decorator for this hotel was either doing his/her first hotel job, or the hotel management decided to be cheap: very few pictures on the wall, bathrooms done in minimalist white walls and fixtures, no hook in the bathroom for a towel, no mirror (who ever heard of a bathroom without a mirror?), poor bathroom lighting. And one word about making reservations: when I called reservations their "cheapest" rate was double what I found online FROM THE HOTEL ITSELF. They clearly aren't being told about special rates. So don't book through the hotel agents if you do decide to go.

For the cost of a mid-price hotel, you stay at this Colonial Style Converted with Modern features and amenities. Our room was spotless and had everything we needed and well-appointed. IT is a maze of rooms that have views to either a country road where other estates are also located in the middle there is good size courtyard with trees and you can see a glass main area from your bedroom window if you get a rooming facing this area. It snowed while we were there and made for a nice escape.

The staff was very nice although I am not sure of how well trained. The grounds are lovely with a pool, tennis courts, and sports equipment for playing games like badminton and croquet. But randomly— the pool is 21 and older; the tennis courts were littered with trash, as were parts of the lawn area; the three hand sanitizer stations we tried to use were empty; the decor is haphazard and with little regard to the estate history; gym use not complimentary; $20 resort fee per night; my view in room hampered by noticeably dirty windows. Rooms were fine. Nice TV, reliable WiFi, comfortable beds and pillows, clean room, refrigerator and coffeemaker in the room. Parking was convenient. Snack items in lobby were (relatively) reasonably priced—important given that the one restaurant left on the site is dinner only and pricey for families, and off-site eateries are a few miles away.