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Knights Inn East Syracuse

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Knights Inn East Syracuse
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25 Reviews from our TripAdvisor Community

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There are newer reviews for Knights Inn East Syracuse
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Showing 25: English reviews
Reviewed May 1, 2016

I had to attend a conference in East Syracuse and was quite happy with my stay at Howard Johnson. Check-in was a breeze and the hotel staff were more than responsive in getting me whatever I needed. My room was huge and tidy. Everything there was well-kept, from the shower to the hair dryer. Breakfast in the morning was very...

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Helpful?
Thank Eric B
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

Thank you for your kind review and compliments to the dining options at our hotel. We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. It means a lot to us that you've allowed us to be such...

London
Reviewed April 10, 2016 via mobile

This hotel is in serious need of updates. The smell that hits you as you walk in smells like cat litter. The toilet in our room didn't work, the sink taps worked very poorly, the iron was burnt, fitted sheet barely covered the mattress.. Everything is just very old and run down. Ice machine in the back building doesn't work....

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Helpful?
Thank GlobeTraveller24
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel. I am sorry that some area's was not properly and thoroughly cleaned and...

New Fairfield, Connecticut
Reviewed April 3, 2016

I live about 4 hours from East Syracuse, so when my sister and I had to travel there to visit friends, we wanted to stay over rather than drive home. Being on a budget, we looked around for a good deal. HJ seemed like a good idea. For the price, we were very happy with the stay. The room was...

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Helpful?
Thank Christine G
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

Thank you for leaving your five star rating of our hotel.I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It is rewarding to hear...

Jersey City, New Jersey
Reviewed April 2, 2016

Stayed at the Howard Johnson's this week and had the most terrible experience. Hotel smelled like smoke. Guy in back building asked me if I had any drugs or alcohol he could buy off of me. Male employee walking around blasting music and yelling down the hall. Other male employee drunk in the breakfast area. I asked for a manager...

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Helpful?
Thank BarbTravelQueen
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

Thank you for sharing the details about your recent visit. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. Thank you for choosing our hotel. We hope to see you again soon.

Reviewed March 31, 2016 via mobile

This hotel has affordable rooms near the University of Syracuse which are very hard to find. We took a chance on this hotel it turned out to be a good choice for the price. It was sufficient because we were visiting the University of Syracuse for a basketball game, we also visited the school to help my son get settled....

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Helpful?
Thank Sherry W
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

Thank you for leaving your five star rating of our hotel.I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It is rewarding to hear...

Reviewed March 7, 2016

I was staying at this hotel mostly because of convenient locality near to airport which makes it easier when you fly early mornings. Room was clean with good amenities. You can easily get into center of Syracuse. For me as a budget solo traveler this was no-brainer and if I will ever get to travel across this place, I'd love...

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1Thank TheOnly W
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded.It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms.

Greenfeild Center
Reviewed February 22, 2016

If you don''t want to spend a lot of money, it's worth it. Dennys, dunkin donuts, Joeys Fine Itailian Restaurant and Mafia Pizza all with in a few feet walk. Thruway is just minutes away. Staff is accomadating. Breakfast is free. Complimentary newspaper. Maybe a little too seedy for families.

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Thank Jim T
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We are also happy to hear that you found the location to be so convenient for your needs. We are glad that you were satisfied with the hospitality of our staff and I am very pleased...

Liverpool
Reviewed January 18, 2016

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Thank 342emilya
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

USA
Reviewed January 4, 2016

We had very hard time finding affordable rooms nearby the University. We took a chance on this hotel. It turned out for the best for the price. It was sufficient and we were visiting the school after my daughter was all settled. We enjoyed the well stocked breakfast and was satisfied with the room. In order to get to the...

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Helpful?
Thank Kumikoo
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We are glad your stay was comfortable and we look forward to your next visit!

Toronto, Canada
Reviewed December 26, 2015

I stayed overnight on route from Colonial Williamsburg back to the Toronto area of Canada. My room was up a steep flight of stairs, and was rather shabby. The light inside the door did not turn anything on. The bed was rather firm and the pillows very thin. However, it was adequate for an overnight stop. The complimentary breakfast was...

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Helpful?
Thank C1041SEjaneth
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Microwave and refrigerators can be provided on special request (subject to availability). 24 hour coffee and tea are available in the lobby. ... more   less 

Additional Information about Knights Inn East Syracuse

Address: 6590 Thompson Rd, Syracuse, NY 13206-1307 (Formerly The Sira Inn)
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $39 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Knights Inn East Syracuse 1.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Ramada Limited University/Carrier Circle Hotel Syracuse
Ramada Hotel Syracuse
Ramada Motel Syracuse
Ramada Syracuse
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Questions & Answers

Questions? Get answers from Knights Inn East Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay here”
 of 5 bubbles 933lindap, Oct 17, 2016 | Read review
“"Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"”
 of 5 bubbles Suzanberry, Sep 21, 2016 | Read review
“Rooms in front building are better”
 of 5 bubbles johnandrewsne, Sep 20, 2016 | Read review
“Do NOT stay here!”
 of 5 bubbles 854smileyc, Aug 24, 2016 | Read review
“Choose another hotel, or at least insist on the front building.”
 of 5 bubbles funtraveler732, Jun 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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