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Knights Inn East Syracuse

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Knights Inn East Syracuse
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24 Reviews from our TripAdvisor Community

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There are newer reviews for Knights Inn East Syracuse
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Showing 24: English reviews
London
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed April 10, 2016 via mobile

This hotel is in serious need of updates. The smell that hits you as you walk in smells like cat litter. The toilet in our room didn't work, the sink taps worked very poorly, the iron was burnt, fitted sheet barely covered the mattress.. Everything is just very old and run down. Ice machine in the back building doesn't work.... More 

Helpful?
Thank GlobeTraveller24
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel. I am sorry that some area's was not properly and thoroughly cleaned and... More 

New Fairfield, Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 3, 2016

I live about 4 hours from East Syracuse, so when my sister and I had to travel there to visit friends, we wanted to stay over rather than drive home. Being on a budget, we looked around for a good deal. HJ seemed like a good idea. For the price, we were very happy with the stay. The room was... More 

Helpful?
Thank Christine G
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

Thank you for leaving your five star rating of our hotel.I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It is rewarding to hear... More 

Jersey City, New Jersey
1 review
1 of 5 stars Reviewed April 2, 2016

Stayed at the Howard Johnson's this week and had the most terrible experience. Hotel smelled like smoke. Guy in back building asked me if I had any drugs or alcohol he could buy off of me. Male employee walking around blasting music and yelling down the hall. Other male employee drunk in the breakfast area. I asked for a manager... More 

Helpful?
Thank BarbTravelQueen
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

Thank you for sharing the details about your recent visit. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. Thank you for choosing our hotel. We hope to see you again soon. More 

Travelers are raving about these Syracuse hotels

1 review
5 of 5 stars Reviewed March 31, 2016 via mobile

This hotel has affordable rooms near the University of Syracuse which are very hard to find. We took a chance on this hotel it turned out to be a good choice for the price. It was sufficient because we were visiting the University of Syracuse for a basketball game, we also visited the school to help my son get settled.... More 

Helpful?
Thank Sherry W
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

Thank you for leaving your five star rating of our hotel.I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It is rewarding to hear... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 7, 2016

I was staying at this hotel mostly because of convenient locality near to airport which makes it easier when you fly early mornings. Room was clean with good amenities. You can easily get into center of Syracuse. For me as a budget solo traveler this was no-brainer and if I will ever get to travel across this place, I'd love... More 

Helpful?
1 Thank TheOnly W
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded.It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. More 

Greenfeild Center
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 22, 2016

If you don''t want to spend a lot of money, it's worth it. Dennys, dunkin donuts, Joeys Fine Itailian Restaurant and Mafia Pizza all with in a few feet walk. Thruway is just minutes away. Staff is accomadating. Breakfast is free. Complimentary newspaper. Maybe a little too seedy for families.

Helpful?
Thank Jim T
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We are also happy to hear that you found the location to be so convenient for your needs. We are glad that you were satisfied with the hospitality of our staff and I am very pleased... More 

USA
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 4, 2016

We had very hard time finding affordable rooms nearby the University. We took a chance on this hotel. It turned out for the best for the price. It was sufficient and we were visiting the school after my daughter was all settled. We enjoyed the well stocked breakfast and was satisfied with the room. In order to get to the... More 

Helpful?
Thank Kumikoo
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We are glad your stay was comfortable and we look forward to your next visit! More 

Toronto, Canada
2 reviews
3 of 5 stars Reviewed December 26, 2015

I stayed overnight on route from Colonial Williamsburg back to the Toronto area of Canada. My room was up a steep flight of stairs, and was rather shabby. The light inside the door did not turn anything on. The bed was rather firm and the pillows very thin. However, it was adequate for an overnight stop. The complimentary breakfast was... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank C1041SEjaneth
Howard J, Guest Relations Manager at Knights Inn East Syracuse, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Microwave and refrigerators can be provided on special request (subject to availability). 24 hour coffee and tea are available in the lobby. ... more   less 

Additional Information about Knights Inn East Syracuse

Address: 6590 Thompson Rd, Syracuse, NY 13206-1307 (Formerly The Sira Inn)
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $51 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Knights Inn East Syracuse 1.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Ramada Limited University/Carrier Circle Hotel Syracuse
Ramada Hotel Syracuse
Ramada Motel Syracuse
Ramada Syracuse
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