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Sheraton Syracuse University Hotel & Conference Center

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Sheraton Syracuse University Hotel & Conference Center
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362 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Level Contributor
11 reviews
6 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

But not to confuse you from the Title: Syracuse might not have the best luxurious hotels like in the big cities: NYC and Chicago. So If you would think of visiting Syracuse for Business (Like a Job interview in the medical center), then this is one of the best hotels in the area. Great staff, the bar is nice, The... More 

Helpful?
Thank Saif Q
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Saif Q, Thank you so much for sharing comments about your recent stay. We are happy to hear that you enjoyed your stay with us. Here at the Sheraton Syracuse University Hotel & Conference Center, we strive to provide guests with quality service and all the comforts of home. We love being located in the heart of Syracuse University's... More 

New Brunswick, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My family decided to attend this year's New York State Fair over Labor Day and stay at this Sheraton situated on or nearby the Syracuse University campus. The staff was very friendly, accommodating and helpful - especially when it came to suggested directions and parking for the fair. The hotel was clean and beds were comfortable. Overall, it was a... More 

Helpful?
Thank Michael M
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Michael M, Thank you so much for sharing comments about your recent stay with us. We are glad to hear that you enjoyed your stay and took advantage of our location in the heart of Syracuse University's campus, central to most of Syracuse's best attractions. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to... More 

New York
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a spacious, quiet room, with nice amenities like a refrigerator. Right on campus. Convenient parking garage attached. Staff was very helpful and I would recommend staying here for any visit to Syracuse.

Helpful?
Thank James1585
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello James1585, Thank you for sharing comments about your recent stay with us. We are happy to hear that you enjoyed your time at the Sheraton Syracuse University Hotel & Conference Center. Here at the Sheraton, we always strive to provide guests with quality service, and our newly renovated guest rooms provide all the comforts of home. Once again, thank... More 

Bahrain
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Short but very comfortable stay. The hotel has been redone beautifully. All that the Shetaton needs to do is improve on their toiletries. The bathroom fittings, the sink are all very well designed & great to use. Just the tall guy at the Club room at breakfast seemed grumpy & unpleasant.

Helpful?
Thank Nel46
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Nel46, Thank you for sharing comments about your recent stay with us. We are happy to hear that you enjoyed your stay and are pleased with our recent renovations. Our newly renovated guest rooms provide guests with all the comforts of home and we always strive to provide guests with quality service. Once again, thank you for your review.... More 

newburgh, New York
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is situated right on the campus. Has a covered garage. I stayed on the concierge floor many times as my son graduated from the SU . Rooms are always currently updated Bar and restaurant are also good. Book early for any event's at the university. Enjoy.

Helpful?
Thank jerry g
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Jerry G, Thank you for sharing comments about your recent stay with us. We are glad to hear that you enjoyed your stay and had the chance to experience one of our newly renovated guest rooms. We love being situated in the heart of Syracuse University's campus and love providing guests with two restaurants to enjoy. Here at the... More 

West Hartford, Connecticut
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

We originally were booked at the Hampton on Erie... They didn't have our room ready (though it was 3pm) and the place is in such a low rent part of town. We drove to the Sheraton by the University without a reservation. The desk staff immediately made us feel welcome and took care of everything, even matched the price at... More 

Helpful?
1 Thank Jim A
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Jim, thank you for sharing your feedback about your recent stay with us. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the comforts of home. We are happy to hear that our staff was able to accommodate you throughout your entire visit. Once again, thank you... More 

seattle, wa
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 13, 2016 via mobile

We stayed at this hotel during a Syracuse Univ Orange Preview Day for prospective students. The location to the main part of campus is a 5-10 min walk. The parking is very convenient and the hotel has nice amenities. The restaurant was good for breakfast. The pool was nice as well, just wish they had a hot tub. The room... More 

Helpful?
Thank seattlesummer2010
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Thank you for sharing your feedback about your recent stay with us. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the comforts of home. We are happy to hear that our staff was able to accommodate you throughout your entire visit and you were able to... More 

niagara
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 12, 2016

We stay here every year when we come down from canada for the syracuse nationals. Staff at this hotel are at a level not seen at many hotels . they make you feel at home from the front desk to the maid. We stayed on the club level which is great give it a try, great host in the club... More 

Helpful?
Thank EJZ1
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Thank you for making the Sheraton Syracuse University Hotel & Conference Center a part of your tradition when attending Syracuse Nationals. We appreciate you taking the time to give feedback about you recent stay with us. As you've experienced, we always strive to provide guests with high quality service and all the comforts of home. We are happy to hear... More 

Lindenhurst, New York
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 10, 2016

We come to this hotel about once a year to visit local family. I cannot say enough good things about it! From checking in our 3 rooms with Pauline, who was fantastic, to the gentleman and lady at check out. Brian in the bar was absolutely fantastic, personable, friendly and quick! During our visit, we did not realize the downtown... More 

Helpful?
Thank Rfrancis11
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Thank you for taking the time to share your recent visit with us. As you've experienced, here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the comforts of home. We are happy to hear that our staff had such a great impact on your entire visit. Please... More 

Nashville, Tennessee
Level Contributor
957 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 605 helpful votes
4 of 5 stars Reviewed August 5, 2016

This was some of the best service I have ever had from a Starwood property. -Tina in the Club lounge was great -Carlos at Check-in was very professional -Denise at check-out was very helpful The staff here is top notch!

Helpful?
Thank Ann C
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Thank you for sharing your feedback about your recent stay with us. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the comforts of home. We are happy to hear that our staff was able to accommodate you throughout your entire visit. Once again, thank you for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 

Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210-1720
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $169 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Number of rooms: 235
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Hotels.com, Hotwire, TripOnline SA, Travelocity, Odigeo and Priceline so you can book your Sheraton Syracuse University Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Syracuse University Hotel Syracuse
Sheraton Syracuse University Hotel And Conference Center
Syracuse Sheraton
Hotel Style:
#6 Business Hotel in Syracuse
#6 Family Hotel in Syracuse
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