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Sheraton Syracuse University Hotel & Conference Center

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Sheraton Syracuse University Hotel & Conference Center
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357 Reviews from our TripAdvisor Community

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Showing 349: English reviews
West Hartford, Connecticut
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We originally were booked at the Hampton on Erie... They didn't have our room ready (though it was 3pm) and the place is in such a low rent part of town. We drove to the Sheraton by the University without a reservation. The desk staff immediately made us feel welcome and took care of everything, even matched the price at... More 

Helpful?
Thank Jim A
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Jim, thank you for sharing your feedback about your recent stay with us. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the comforts of home. We are happy to hear that our staff was able to accommodate you throughout your entire visit. Once again, thank you... More 

seattle, wa
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel during a Syracuse Univ Orange Preview Day for prospective students. The location to the main part of campus is a 5-10 min walk. The parking is very convenient and the hotel has nice amenities. The restaurant was good for breakfast. The pool was nice as well, just wish they had a hot tub. The room... More 

Helpful?
Thank seattlesummer2010
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Thank you for sharing your feedback about your recent stay with us. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the comforts of home. We are happy to hear that our staff was able to accommodate you throughout your entire visit and you were able to... More 

niagara
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here every year when we come down from canada for the syracuse nationals. Staff at this hotel are at a level not seen at many hotels . they make you feel at home from the front desk to the maid. We stayed on the club level which is great give it a try, great host in the club... More 

Helpful?
Thank EJZ1
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Thank you for making the Sheraton Syracuse University Hotel & Conference Center a part of your tradition when attending Syracuse Nationals. We appreciate you taking the time to give feedback about you recent stay with us. As you've experienced, we always strive to provide guests with high quality service and all the comforts of home. We are happy to hear... More 

Lindenhurst, New York
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We come to this hotel about once a year to visit local family. I cannot say enough good things about it! From checking in our 3 rooms with Pauline, who was fantastic, to the gentleman and lady at check out. Brian in the bar was absolutely fantastic, personable, friendly and quick! During our visit, we did not realize the downtown... More 

Helpful?
Thank Rfrancis11
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Thank you for taking the time to share your recent visit with us. As you've experienced, here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the comforts of home. We are happy to hear that our staff had such a great impact on your entire visit. Please... More 

Nashville, Tennessee
Level Contributor
936 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 582 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was some of the best service I have ever had from a Starwood property. -Tina in the Club lounge was great -Carlos at Check-in was very professional -Denise at check-out was very helpful The staff here is top notch!

Helpful?
Thank Ann C
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Thank you for sharing your feedback about your recent stay with us. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the comforts of home. We are happy to hear that our staff was able to accommodate you throughout your entire visit. Once again, thank you for... More 

Hong Kong, China
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Ok, for Syracuse this might be the best option. Quite a conventional hotel but large clean rooms. Avoid the breakfast and restaurant downstairs. You're better off going outside the hotel. Desk service was helpful. Plenty of parking available.

Helpful?
Thank m123178
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Thank you for taking the time to write about your recent stay. We are glad to hear that you enjoyed your stay in one of our newly renovated guest rooms. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the comforts of home. We are sorry to... More 

Vancouver
Level Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is a much older hotel it's located on campus at SU there's a Starbucks right across the street and lots of other food options close by made staying here quite painless the rooms are stock Sheraton comfy bed etc the building is simply much older there's not a lot of hotel amenities another place that's fine as a commuter... More 

Helpful?
Thank DougRoe
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Thank you for taking the time to share your feedback from your recent stay. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the comforts of home. We are happy to hear the location of our hotel was convenient while travelling in the Syracuse area. Once again,... More 

Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed July 24, 2016

Hotel nice. Rooms look recently renovated. Clean. Got in late, not many options for food in area. Food in bar/restaurant very avg. Did not care for area of city though. Close to university but nothing else.

Helpful?
Thank debby w
Julie M, Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Thank you for sharing comments about your recent stay with us. We are glad to hear that you enjoyed your stay in one of our newly renovated guest rooms. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the comforts of home. I apologize we did not... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 21, 2016 via mobile

I really enjoyed visiting 'cuse for the first time since I graduated back in 2004 (!!!) The Sheraton is a perfectly acceptable hotel and was a good home base for our 2-might visit to Syracuse. The rooms are actually very nice with comfortable beds, linens and pillows. And the lobby is nice and modern. I'd say there are a few... More 

Helpful?
2 Thank Emily S
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Emily S, Thank you for sharing comments about your recent stay with us. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all of the comforts of home. We are glad to hear that you enjoyed your stay with us and have shared your suggestions with our... More 

Attica, New York
1 review
4 of 5 stars Reviewed July 14, 2016

The room was very clean. The meal we ate in the restaurant was yummy. All of the motel staff were awesome & very helpful!!! The only bad thing I have to say about this place, was that the pool was very dirty with globs of dirt & hair in it, which was very disappointing to me.

Helpful?
Thank FyreGal043
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello FyreGal043, Thank you for sharing comments about your recent stay with us. We are glad to hear that you enjoyed your stay in one of our newly renovated guest rooms and enjoyed your meal at Rachel's. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 

Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210-1720
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $162 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Number of rooms: 235
Reservation Options:
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Also Known As:
Sheraton Syracuse University Hotel And Conference Center
Sheraton Syracuse University Hotel Syracuse
Syracuse Sheraton
Hotel Style:
#6 Family Hotel in Syracuse
#6 Business Hotel in Syracuse
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