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Sheraton Syracuse University Hotel & Conference Center

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Sheraton Syracuse University Hotel & Conference Center
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350 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Hotel nice. Rooms look recently renovated. Clean. Got in late, not many options for food in area. Food in bar/restaurant very avg. Did not care for area of city though. Close to university but nothing else.

Helpful?
Thank debby w
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I really enjoyed visiting 'cuse for the first time since I graduated back in 2004 (!!!) The Sheraton is a perfectly acceptable hotel and was a good home base for our 2-might visit to Syracuse. The rooms are actually very nice with comfortable beds, linens and pillows. And the lobby is nice and modern. I'd say there are a few... More 

Helpful?
2 Thank Emily S
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Emily S, Thank you for sharing comments about your recent stay with us. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all of the comforts of home. We are glad to hear that you enjoyed your stay with us and have shared your suggestions with our... More 

Attica, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was very clean. The meal we ate in the restaurant was yummy. All of the motel staff were awesome & very helpful!!! The only bad thing I have to say about this place, was that the pool was very dirty with globs of dirt & hair in it, which was very disappointing to me.

Helpful?
Thank FyreGal043
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello FyreGal043, Thank you for sharing comments about your recent stay with us. We are glad to hear that you enjoyed your stay in one of our newly renovated guest rooms and enjoyed your meal at Rachel's. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with high quality service and all the... More 

Rhinebeck, New York, United States
Level Contributor
270 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a really nice hotel with excellent front-desk personnel in a lovely modern and well appointed building. Located right on or adjacent to Syracuse University and Destiny USA, it is a lovely place to stay. They were willing to have the shuttle driver ferry us to and from the Destiny USA Mall which was great. They have a large... More 

Helpful?
Thank Joel W
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Joel W, Thank you for sharing comments about your recent stay with us. Here at the Sheraton Syracuse University Hotel & Conference Center, we always strive to provide guests with quality service, and we are sorry to hear that you did not experience that during your stay. We have passed your comments along to our management team in order... More 

Houston, Texas
Level Contributor
439 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Sheraton because that is where the wedding reception was. Rooms were great, service was outstanding and the food at the event was very good. Well located for University, of course, but also very close to entertainment venues downtown.

Helpful?
Thank mikel12323
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear mikel12323, Thank you for sharing your comments about your recent stay with us. We are glad to hear that you enjoyed your stay in one of our newly renovated guest rooms and had a pleasant experience at the wedding. We love being located in the heart of Syracuse University's campus, just minutes away from some of Syracuse's finest attractions.... More 

Paducah, KY
Level Contributor
211 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked two rooms for one night. Only one of the rooms was available at 3 p.m. Normal check in is 4 p.m. so we just ran a few errands. When we returned, found out that we had been upgraded to a huge suite! Slept very well. The club lounge was nice and had a good spread of food at both... More 

Helpful?
Thank jdvmd
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello jdvmd, Thank you so much for sharing your comments about your recent stay with us. We are happy to hear that you enjoyed staying in one of our newly renovated suites and took advantage of all that our club lounge has to offer. Here at the Sheraton Syracuse University Hotel and Conference Center, we strive to provide guests with... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We were in town for a graduation and enjoyed staying at this hotel! The staff is amazing, all very friendly and helpful. The room was large and very clean and comfortable. The pool is indoor and you are able to have food delivered to the pool. Nice exercise room and overall a really pleasant stay. If we ever have reason... More 

Helpful?
Thank caligirl424
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello caligirl424, Thank you for sharing comments about your recent stay at the Sheraton Syracuse University Hotel and Conference Center. We are glad you enjoyed your stay in one of our newly renovated guest rooms and took advantage of some of our hotel's many amenities. We always strive to provide guests with quality service and all the comforts of home.... More 

Boston, Massachusetts
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great hotel in a convenient location right on campus. Check-in was quick and service was very friendly. We had a specious clean room with a view of the campus. The beds were very comfortable. The hotel offers complimentary parking.

Helpful?
Thank G_Roza_2014
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello G_Roza_2014, Thank you for sharing comments about your recent stay with us. We are glad that you experienced quality service and enjoyed staying in one of our newly-renovated guestrooms. Here at the Sheraton Syracuse University Hotel and Conference Center, we always strive to provide guests with the best service and all of the comforts of home. Once again, we... More 

Bonita Springs, Florida
Level Contributor
444 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for one night and it truly was a quick stay. I checked in around 11 pm and left on the am. Hotel is wonderfully located close to M Street. Easy check in process. Free parking in the garage. Room was average. Two queen beds. Comfy. Nice views. Bathroom was a bit tight on space. Super per friendly as... More 

Helpful?
Thank Kenneth K
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Kenneth K, Thank you for sharing comments about your recent stay. Here at the Sheraton Syracuse University Hotel and Conference Center, we always strive to provide guests with quality service and all the comforts of home. We love being located in the heart of Syracuse University's campus and being a part of the Syracuse University community. Once again, we... More 

Bronx, New York
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Through long stretches of business travel, you long for these occasional quality bumps than what the road offers. A hotel that pays attention to details; from the renovations to the entrance, the gym, pool and jacuzzi, and I could go on. A walk from campus (could be a positive or negative) but definitely doesn't draw a young, student population. Manager... More 

Helpful?
Thank Emmanuel R
Julie M, Public Relations Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Travelslowcity, Thank you for sharing comments about your recent stay. It is great to hear that you enjoyed all that our recent renovations have to offer. Here at the Sheraton Syracuse University Hotel and Conference Center, we strive to provide guests with quality service and all the comforts of home. Our close proximity to Syracuse University's campus make us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 

Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210-1720
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $165 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Number of rooms: 235
Reservation Options:
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Also Known As:
Sheraton Syracuse University Hotel And Conference Center
Sheraton Syracuse University Hotel Syracuse
Syracuse Sheraton
Hotel Style:
#6 Business Hotel in Syracuse
#6 Family Hotel in Syracuse
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