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    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
    Hotel website
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    Savings alert: 27% below average rate
    Best prices for your stay
    07/05/2017 07/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $110
          $110
          $110
          Traveler (164)
          Room & Suite (64)
          Dining (9)
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          Overview
          • Excellent24%
          • Very good39%
          • Average20%
          • Poor10%
          • Terrible7%
          Travelers talk about
          “rain shower” (29 reviews)
          “floor number” (14 reviews)
          Free Wifi
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Family Rooms
          Fitness center
          Concierge
          Pets Allowed
          Wheelchair access
          Business Center
          Dry Cleaning
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Crowne Plaza Hotel
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          Write a Review
          Reviews (679)
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          1 - 5 of 679 reviews

          Reviewed yesterday

          I have stayed at this property many times however this last stay was by far the best because of the attention to detail by new owners and new management. My gut feeling is that the change in ownership had much to do with the very...More

          Thank Malcolm W
          Hotel's Favorite
          Reviewed 4 weeks ago via mobile

          First off, I'd like to say that I've been on Trip Advisor long enough to determine that this last,recent batch of negative reviews were directed by one or two ticked off negative people that want to be malicious with an obvious attempt to shed negative...More

          Thank HipD3
          Response from General M, Manager at Crowne Plaza HotelResponded 4 weeks ago

          HipD3 We just want to thank you so much for this review, we love hearing from our guests, and this made our day. Our unique design is always a great conversation starter, and its nice to know our guests think so too. Thank you for...More

          Reviewed 6 days ago

          I stayed one night at the Crowne Plaza recently for a work conference. I was pleasantly surprised by the quality and updated decor. Check-in was a breeze and I was given a complimentary beverage (wine/beer) coupon. My room was small but extremely clean with a...More

          Thank jkumpon
          Response from General M, Manager at Crowne Plaza HotelResponded 3 days ago

          jkumpon Thank you for taking the time to review our hotel. We know our proximity to the highway can cause some noise for our guests, as you mentioned we do offer sleep kits to assist, we are also working on updating our property to help...More

          Reviewed 1 week ago via mobile

          The rooms are a little small but they are very nicely decorated. Beautiful wraparound desk with many areas to plug in everything you possibly need to charge. Very nicely decorated I would definitely go there again. The beds are soft but they're a little hard....More

          Thank Mary O
          Response from General M, Manager at Crowne Plaza HotelResponded 1 week ago

          Mary O Thank you for taking the extra time to tell us how your stay was. I'm excited to hear how much you enjoyed the time spent with us. We hope to see you again in the future, should your travels bring you back to...More

          Reviewed 1 week ago via mobile

          This hotel is located at the heart of Syracuse. It is closer to the Rosamond Gifford Zoo, Webster Pond, Asian Stores and Destiny Mall. We got the 2 double bed. It is gorgeous and modern. The room is a little tight and the bathroom is...More

          Thank Philip Cha N
          Response from General M, Manager at Crowne Plaza HotelResponded 1 week ago

          Philip Cha N Thank you for letting us know about your recent experience, I'm sorry to hear about the issues you encountered. if you end up returning to our property, please don't ever hesitate to contact us with any guest room issues, even at 1:00...More

          Marriott Syracuse Downtown
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          Jefferson Clinton Hotel
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          About
          Amenities
          • Top amenities
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Center with Internet Access
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Concierge
          • Things to do
          • Restaurant
          • Fitness Center with Gym / Workout Room
          Details
          • Price range
          • $124 - $257 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #11 Business Hotel in Syracuse
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 279
          • Reservation Options
          • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Orbitz, Priceline, Travelocity, Hotwire, Hotels.com, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly and HRS so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • Finger Lakes >
          • Syracuse
          • Also Known As
          • Renaissance Syracuse ,
          • Syracuse Renaissance
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          Traveler (164)
          Room & Suite (64)
          Dining (9)
          Hotel & Grounds (115)
          Bathroom (26)
          Business Center & Event Rooms (1)
          Nearby
          The Genesee Grande Hotel
          421 reviews
          .35 miles away
           
          Parkview Hotel
          508 reviews
          .05 miles away
           
          Quality Inn & Suites Downtown
          100 reviews
          .44 miles away
           
          Hotel Skyler Syracuse, Tapestry Collection by Hilton
          355 reviews
          .40 miles away
           
          Nearby Restaurants
          Mission Restaurant
          209 reviews
          .36 miles away
          Strong Hearts Cafe
          129 reviews
          .08 miles away
          Phoebe's Restaurant & Coffee Lounge
          134 reviews
          .24 miles away
          Laci's Tapas Bar
          135 reviews
          .37 miles away
          Nearby Attractions
          Erie Canal Museum
          274 reviews
          .39 miles away
          Museum of Science & Technology
          252 reviews
          .68 miles away
          Landmark Theatre
          131 reviews
          .53 miles away
          City Market
          58 reviews
          .33 miles away
          Questions & AnswersAsk a question
          Juliesuebrian
          Is there a charge for dog?
          January 10, 2017|
          Answer Show all 2 answers
          Response from Joanne339 | Reviewed this property |
          Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
          1
          Vote
          jjoer13447
          Hi can you describe the benefit of your Executive Lounge? Thanks!
          August 5, 2016|
          Answer Show all 2 answers
          Response from Thomas S | Reviewed this property |
          Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
          0
          Votes
          Room Tips
          "Request a room on the opposite side of the noisy highway!"
          Read review
          "Avoid rooms with noisy highway view"
          Read review
          "The higher up the better the view"
          Read review
          "avoid floors 3 6 9 stay far away from stairwells do not accept rooms facing highway if u want a good night..."
          Read review
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