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    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
    Hotel website
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    Best prices for your stay
    8/6/2017 8/7/2017
    Savings alert: 13% below average rate

    The price you found is 13% lower than this hotel's average rate of $128/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    $112
    $112
    $112
    Traveler (172)
    Room & Suite (69)
    Dining (10)
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    Overview
    • Excellent25%
    • Very good38%
    • Average20%
    • Poor10%
    • Terrible7%
    Travelers talk about
    “rain shower” (30 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (689)
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    1 - 5 of 675 reviews

    Reviewed yesterday

    I only dined here because the nearby hotel I was staying does not have restaurant or bar. The Staff was friendly and courteous. Had prompt service. Atmosphere was pleasant. For a hotel, I feel the prices are average.

    Thank FML96A
    Hotel's Favorite
    Reviewed May 21, 2017 via mobile

    First off, I'd like to say that I've been on Trip Advisor long enough to determine that this last,recent batch of negative reviews were directed by one or two ticked off negative people that want to be malicious with an obvious attempt to shed negative...More

    2  Thank HipD3
    Response from General M, Manager at Crowne Plaza HotelResponded May 22, 2017

    HipD3 We just want to thank you so much for this review, we love hearing from our guests, and this made our day. Our unique design is always a great conversation starter, and its nice to know our guests think so too. Thank you for...More

    Reviewed 1 week ago

    We always enjoy staying at the Crowne Plaza as it's fairly new, clean and located downtown. Ryan at the front desk was very nice and helpful. The only downside is that now we have to pay $15 for overnight parking.

    1  Thank Julielyis
    Response from General M, Manager at Crowne Plaza HotelResponded 5 days ago

    Julielyis We loved hearing how much you enjoyed your visit. And hope to see you again. Jeremiah T Manager

    Reviewed 1 week ago via mobile

    The hotel is clean and was relatively close to the fairgrounds (Syracuse Nationals) which was a big factor for us. With that being said, we still won't stay here again. The room was clean, and the staff was friendly. The bed was the worst bed...More

    Thank Michele B
    Response from General M, Manager at Crowne Plaza HotelResponded 6 days ago

    Michele B Thank you for taking the time to give us such a detailed review. I'm very sorry to hear that you were not able to relax and enjoy your visit, I will be discussing your issue with the firmness of the bed with the...More

    Reviewed 2 weeks ago

    I always look for hotels closest to the destination's downtown area, especially if I have never visited. I chose the Crowne Plaza because it was located near downtown Syracuse. Upon arrival, I quickly realized that this property is in dire need of attention. The front...More

    Thank panizz0
    Response from General M, Manager at Crowne Plaza HotelResponded 2 weeks ago

    panizz0 We just want to thank you for taking the time to let us know how we are doing. Your feedback helps us learn what our guests want so that we can better ourselves. Though the hotel itself was not what you expected, we loved...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $95 - $256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
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    Traveler (172)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (138)
    Bathroom (26)
    Business Center & Event Rooms (4)
    Nearby
    Sponsored by:
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    .40 miles away
     
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    .44 miles away
     
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    Marriott Syracuse Downtown
    193 reviews
    .51 miles away
     
    Nearby Restaurants
    Phoebe's Restaurant & Coffee Lounge
    135 reviews
    .24 miles away
    Strong Hearts Cafe
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    .08 miles away
    Laci's Tapas Bar
    136 reviews
    .37 miles away
    Mission Restaurant
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    .36 miles away
    Nearby Attractions
    Erie Canal Museum
    282 reviews
    .39 miles away
    Museum of Science & Technology
    255 reviews
    .68 miles away
    Landmark Theatre
    131 reviews
    .53 miles away
    City Market
    59 reviews
    .33 miles away
    Ask a question
    Questions & Answers
    Penny R
    June 29, 2017|
    Answer Show all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    January 10, 2017|
    Answer Show all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    August 5, 2016|
    Answer Show all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "Avoid the bartender. Very unfriendly! The hotel parking rate is overpriced. Park across the street or on the..."
    Read review
    "Rooms on the upper floors have a beautiful view"
    Read review
    "great views of the city, rooms are always clean, very spacious and modern"
    Read review
    "ask for a room opposite the freeway...."
    Read review
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