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I only dined here because the nearby hotel I was staying does not have restaurant or bar. The Staff was friendly and courteous. Had prompt service. Atmosphere was pleasant. For a hotel, I feel the prices are average.
First off, I'd like to say that I've been on Trip Advisor long enough to determine that this last,recent batch of negative reviews were directed by one or two ticked off negative people that want to be malicious with an obvious attempt to shed negative...More
2 Thank HipD3
Response from General M, Manager at Crowne Plaza HotelResponded May 22, 2017
We just want to thank you so much for this review, we love hearing from our guests, and this made our day. Our unique design is always a great conversation starter, and its nice to know our guests think so too. Thank you for...More
We always enjoy staying at the Crowne Plaza as it's fairly new, clean and located downtown. Ryan at the front desk was very nice and helpful. The only downside is that now we have to pay $15 for overnight parking.
1 Thank Julielyis
Response from General M, Manager at Crowne Plaza HotelResponded 5 days ago
We loved hearing how much you enjoyed your visit. And hope to see you again.
The hotel is clean and was relatively close to the fairgrounds (Syracuse Nationals) which was a big factor for us. With that being said, we still won't stay here again. The room was clean, and the staff was friendly. The bed was the worst bed...More
Thank Michele B
Response from General M, Manager at Crowne Plaza HotelResponded 6 days ago
Thank you for taking the time to give us such a detailed review. I'm very sorry to hear that you were not able to relax and enjoy your visit, I will be discussing your issue with the firmness of the bed with the...More
I always look for hotels closest to the destination's downtown area, especially if I have never visited. I chose the Crowne Plaza because it was located near downtown Syracuse. Upon arrival, I quickly realized that this property is in dire need of attention. The front...More
Response from General M, Manager at Crowne Plaza HotelResponded 2 weeks ago
We just want to thank you for taking the time to let us know how we are doing. Your feedback helps us learn what our guests want so that we can better ourselves. Though the hotel itself was not what you expected, we loved...More
$95 - $256 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Business Hotel in Syracuse
Non-Smoking Rooms ,
Number of rooms
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Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
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"Avoid the bartender. Very unfriendly! The hotel parking rate is overpriced. Park across the street or on the..."