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The Genesee Grande Hotel

1060 E Genesee St, Syracuse, NY 13210
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380 Reviews from our TripAdvisor Community

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Showing 377: English reviews
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I am a planner for an organization and had the pleasure of being hosted by the team at the Genesee Grand. Jodi, in the meetings and events department was amazing and so helpful with our every request. Shelia, Brandon, Craig, and Joyce reacted to our ever last second request quickly. Joyce was even kind enough to save me a half... More 

Helpful?
Thank Amy J
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed last night and loved it. The hotel is beautiful and all the staff were exceptionally friendly and helpful. The lounge was a lovely place to have a drink or a snack. We walked to town and there are no shortage of nice places to eat.

Helpful?
1 Thank Reneemax
Shirley, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This review is long overdo ...my daughter was married here June 2015...she and her husband attended Lemoyne college in Syracuse and wanted to get married in Syracuse..so we brought the wedding,wedding party,family, friends from Long Island and Massachusetts ...we all stayed at the hotel and had all meals snacks and drinks there, in addition to the reception ...the hotel, especially... More 

Helpful?
2 Thank pgbono
Mexico City, Mexico
Level Contributor
127 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a classic in syracuse, and you can feel it. The rooms are charming, but small. Certainly, something of the past. However, customer service is great and the hotel is close to everything. Make sure to chose the junior suite, the rooms are small. The gym is big, I was surprised with take. Love the bar and good food.

Helpful?
1 Thank celta r
Long island NY
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First off...Bathroom was small, room was a small one with two doubles. There was a small desk, no fridge. My conventioneer room mate brought an icebox so we stashed all our drinks on it. We were at the Genessee part of the hotel, Our room is at the rear almost in front of the rear exit which was fine with... More 

Helpful?
2 Thank eugene712
Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Genessee Grand was delightful, easy to get to, comfortable, great for a big meeting. It is within longish walking distance of the Erie Canal Museum or a quick car trip. Staff was helpful and quick. I had a hot water in the shower issue that turned out to be a valve issue, fixed in no time.

Helpful?
2 Thank SuzanneH2589
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 13, 2016 via mobile

I recently stayed at the Genesee Grande Hotel for 6 days for a business conference. The hotel was beautifully decorated and the 2 conference rooms that we used were spacious, elegant and perfectly fit our needs. The hotel room itself was perfect. Very clean with attractive decor and a modern bathroom. The restaurant inside the hotel had a great menu... More 

Helpful?
1 Thank buffaloveli
Level Contributor
134 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 25, 2016

Stayed there with my family, adult children and grandchildren. The sunroom suite was very large and comfortable. It was not particularly modern but was charming. It was a great space. Would stay there again when I return to visit Syracuse. Complimentary airport transport worked well.

Helpful?
Thank KHA8
Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 23, 2016 via mobile

I just checked out of this hotel. I never write hotel reviews but my stay was so atrocious that I couldn't not. Im in Syracuse for business and figured j would try somewhere more local as opposed to my regular Marriott this time. I checked in late on Thursday night and I called ahead of time to let them know... More 

Helpful?
Thank Rhubarb K
Toronto, Canada
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 20, 2016

This is my third or so time staying in this hotel, for an annual conference of women singers. Staff is very helpful and accommodating - especially considering our large numbers and noisiness! Make sure to ask which amenities your room will have - in our group, some had counters in the bathroom, some not. Some had fridges, some not. Room... More 

Helpful?
Thank cherrymoon72
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about The Genesee Grande Hotel

Address: 1060 E Genesee St, Syracuse, NY 13210
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $160 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Genesee Grande Hotel 3.5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Golden Tulip Syracuse
Genesee Grande Hotel
Hotel Style:
#7 Business Hotel in Syracuse
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