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The Genesee Grande Hotel

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392 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Isla Mujeres, Mexico
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We arrived at the hotel on the hill..lovely neighborhood..close to everything..hotel has a shuttle to run quests downtown where the nightlife is...our suite was clean and well appointed..comfy bed..beautiful bath, with separate shower..the bar is very nice..well thought out wine list..and great whiskey selection...restaurant on site..didn't avail ourselves of the creative menu..staff was helpful and smiling...I really liked the grande!!

Helpful?
Thank chefkbr
israel
Level Contributor
70 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel offers great rooms. I stayed in a spacious apartment with a nice living room and a small kitchen. The breakfast was served in the main building, near the lobby. The Internet and the lift were slow. There is free parking and a large gym in the basement.

Helpful?
Thank arikmilky
Arlington, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great service at the desk, but the halls of the older building are very noisy with guests who are partying. There is no coffee maker or microwave in the room. The breakfast is not included, but there is a nice little local coffee shop has a kiosk in the lobby with great breakfast sandwiches and fresh coffee and juice.

Helpful?
Thank Georgia R
Utica, New York
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for a wedding in Syracuse. I really hate old hotels and this was no exception. My first complaint is there isn't a sign for the office. You have to guess what door to go in! When I pointed this out to reception she laughed. Small dark dreary rooms that lack a coffee maker. Old worn furnishings. Towels... More 

Helpful?
Thank 741peterm
Australia
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very pleasantly surprised given the lower rate . Huge lobby and welcoming staff. Centrally located, easy to find. Rooms well appointed, clean, quiet. Rooms had wifi, tv, bathrooms clean. Bar and dinner were excellent.service was excellent. Would recommend!

Helpful?
Thank kieleAustralia
Kitchener, Canada
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We used this for the night on our way from Niagara to Boston. It was a really nice hotel. Clean, spacious, great shower. The staff couldn't have been nicer. A quick breakfast in the lounge (terrific!) and back to the road in the morning but could have happily stayed awhile.

Helpful?
Thank Warmnothot
Oxford, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

good reception and service. Nice people. The decor is tired and needs renewing. The room was a fair size but no long mirror anywhere even though there was plenty of room for one. The only mirror was in the bathroom over the sink where the lighting was terrible. There was no water provided and no writing paper. Breakfast could be... More 

Helpful?
Thank glasshous3s
Fredericton, Canada
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife, cat and I stayed one night at the Genesee Grande while we were moving. I chose the hotel primarily based on location - easy access to the I-81 for a late arrival and early departure, yet downtown to get a little taste of what Syracuse was all about. As it turns out the Genesee Grande really is the... More 

Helpful?
Thank Bob S
Boston
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here a few times, and each time was enjoyable. On my last trip I was upgraded to a king suite, which was really nice! All of the times I have stayed at this hotel have been positive experiences, and the front desk staff is always helpful. They have a free shuttle, which is very handy to get to... More 

Helpful?
Thank jefflikestravel
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I'm writing this review from the room. Staff are extremely friendly. Furnishings and decor are top notch. King bed is heavenly. My wife and I are foodies and the food from the hotel restaurant is excellent and very reasonably priced. Got a good price on the room through Priceline and could not be happier to be here tonight.

Helpful?
Thank Beacheshome
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about The Genesee Grande Hotel

Address: 1060 E Genesee St, Syracuse, NY 13210-1809
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $165 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Genesee Grande Hotel 3.5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Golden Tulip Syracuse
Genesee Grande Hotel
Hotel Style:
#7 Business Hotel in Syracuse
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