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The Genesee Grande Hotel

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The Genesee Grande Hotel
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397 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location, very close to college and stadium. Right off the highway, very convenient. Few things I didn't like or very inconvenient since i was traveling for work, very poor WiFi service. Later I found out,all the corner room has same issues, even though I informed that I am here for business. No coffee maker, refrigerator and microwave--- even cheap... More 

Helpful?
Thank Md R
Centreville, Virginia
Level Contributor
258 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am really torn between 3 and 4 stars. The front desk staff was terrific but there was one day when we had no maid service. The lobby and public areas were nicely decorated but the room itself, while clean and comfortable, had fraying bedspreads, ripped shower curtains, and a very dated feel. There was a kitchen in our unit... More 

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Thank 5Psi
Sacramento, California
Level Contributor
403 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Friendly and helpful front desk staff. Lobby area was of good size but dated in appearance. Very slow elevators, hallways feel like a very old hotel. The room was relatively small with a queen bed. It seemed to be a compact room but clean and had the bare necessities, Free WiFi, ample parking. Bathroom was of reasonable size, tile floor... More 

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Thank ranishi
Centreville, Virginia
Level Contributor
535 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The lobby of the main building is very nice, but the actual hotel rooms are very dated. I felt like I was walking into my grandmother's house, with the old decor and creaky floors. The rooms are a good size, but everything just feels tired with fraying fabrics and worn furniture. The staff was very nice and helpful and the... More 

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Thank RYC88
Nazareth, Pennsylvania
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 23, 2016

We recently stayed at the gene see grande for a Friday/Saturday night visit. Upon arrival we were greeted by the doorman and advised as to where the check-in desk was located. A very friendly staff member checked us in and I requested a king room which to my surprise, was not only available but had a small sitting room in... More 

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Thank BDeSignor
Isla Mujeres, Mexico
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 22, 2016 via mobile

We arrived at the hotel on the hill..lovely neighborhood..close to everything..hotel has a shuttle to run quests downtown where the nightlife is...our suite was clean and well appointed..comfy bed..beautiful bath, with separate shower..the bar is very nice..well thought out wine list..and great whiskey selection...restaurant on site..didn't avail ourselves of the creative menu..staff was helpful and smiling...I really liked the grande!!

Helpful?
Thank chefkbr
israel
Level Contributor
100 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 18, 2016 via mobile

The hotel offers great rooms. I stayed in a spacious apartment with a nice living room and a small kitchen. The breakfast was served in the main building, near the lobby. The Internet and the lift were slow. There is free parking and a large gym in the basement.

Helpful?
Thank arikmilky
Arlington, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 17, 2016

Great service at the desk, but the halls of the older building are very noisy with guests who are partying. There is no coffee maker or microwave in the room. The breakfast is not included, but there is a nice little local coffee shop has a kiosk in the lobby with great breakfast sandwiches and fresh coffee and juice.

Helpful?
Thank Georgia R
Utica, New York
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed August 14, 2016

We stayed here for a wedding in Syracuse. I really hate old hotels and this was no exception. My first complaint is there isn't a sign for the office. You have to guess what door to go in! When I pointed this out to reception she laughed. Small dark dreary rooms that lack a coffee maker. Old worn furnishings. Towels... More 

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Thank 741peterm
Australia
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 7, 2016 via mobile

Very pleasantly surprised given the lower rate . Huge lobby and welcoming staff. Centrally located, easy to find. Rooms well appointed, clean, quiet. Rooms had wifi, tv, bathrooms clean. Bar and dinner were excellent.service was excellent. Would recommend!

Helpful?
Thank kieleAustralia
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about The Genesee Grande Hotel

Address: 1060 E Genesee St, Syracuse, NY 13210-1809
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $158 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Genesee Grande Hotel 3.5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Golden Tulip Syracuse
Genesee Grande Hotel
Hotel Style:
#7 Business Hotel in Syracuse
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