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Candlewood Suites Syracuse Airport

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Candlewood Suites Syracuse Airport
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231 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Binghamton, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms sre not really a suite. About the size of your adverage room butvwith a very small kitchenette smooshed in. The room felt a bit cramped. I expected more space. The room suited our purposes but in the end itvwas small and the decorand fixtures felt rundown.

Helpful?
Thank zephyr775
Oslo, Norway
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I've visited Candlewood Suites Syracuse Airport for the second time and just like before, everything was spot on. Great, helpful staff, fantastic and spacious rooms with anything you may possibly need! It couldn't have been better.

Helpful?
Thank PinstripingRichie
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Richie, It was such a pleasure to have you and your wife visit us again this year espically from so far away!! Thank you so much for taking a moment to leave us a review! We really appreciate your feed back and I look forward to seeing you both again next Syracuse Nationals!!! Take care! Meg More 

Chesterfield, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 21, 2016

We are involved with a group of automotive,and sign, artist from all over the world that meet at different shows for different Charities and we stay at the Candlewood suites when available, they always take good care of us and especially at the Candlewood in syracuse by the airport. The rooms are clean staff is always helpful and a shuttle... More 

Helpful?
Thank Karen K
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Karen, What a pleasure it was! I am so happy to see you share all these wonderful comments. I had such a great time myself that weekend with the whole crew and the cookout! I look forward to seeing you next year! Thanks again for taking the time to leave us such a nice review! Meg More 

Tampa, Florida
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 15, 2016

I usually get into Syracuse in a late night flight or leave early 6 am. This hotel is very near the airport and offers a free shuttle. I find it clean and neat and lot of places nearby to eat. The beds are comfortable, the front desk folks friendly and great value for the price. I always choose this place... More 

Helpful?
2 Thank Udawn2013
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Udawn2013, Friendly, clean, great value, comfortable are music to our ears! We strive for excellent service in all of our departments. I appreciate your kind words and raving 4 star review! We hope to accommodate you again in the future! Meg More 

1 review
5 of 5 stars Reviewed July 13, 2016 via mobile

All around good from the moment we walk in the staff and management was friendly and helpful hotel and rooms was clean they told my family about restaurant around town and close to the hotel thumbs up we will be back !! Bama

Helpful?
Thank hambone8
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Hambone8, Raving 5 Stars!!! I appreciate you taking the time to review our property! Friendly, helpful and clean is what we are all about! We enjoying having you with us and look forward to your arrival every summer!! Meg More 

1 review
2 of 5 stars Reviewed July 10, 2016

I rarely travel--and even more rarely stay in hotels. Nonetheless, if I am going to shell out $140+ on a hotel room for a night, I expect a pleasant experience. Now I know that amount isn't going to buy me a Taj Mahal experience; but my room should be clean and the overall impression should be a positive one. Although... More 

Helpful?
Thank Janine L
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear Janine, Thank you for taking the time to thoroughly review our property. I apologize your experience has left you feeling as you should not return. We have new carpets and flooring being installed as early as August throughout the entire hotel, and we have just purchased all new cleaning instruments for housekeeping team to assist them in a more... More 

Southampton, New York, United States
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 30, 2016 via mobile

We chose this location because of its great proximity to I-90, and its very dog friendly policy ($10 per night). The room exceeded expectations, being large and freshly updated. Came with kitchenette, great air conditioning and reliable shower. Very clean and no bad odors. Near to the airport, but I did not hear planes while inside. The surrounding area is... More 

Helpful?
1 Thank AllenFein
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear Allen, As I look forward to your return so we call really WOW you with our service 100% around the clock, I am upset hearing your service experience from this stay. I can relate to your long drive with pets, as I never travel any wheres with out mine! We have reached out to IHG on the wording for... More 

Atlanta
Level Contributor
124 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 29, 2016

I stayed here the night before flying home to Atlanta. My room was huge, with a kitchenette and a large bathroom. They allow pets, and I am allergic to pet dander, so I had asked if they could make sure I was in a room that had not had a pet. They told me the room had been deep cleaned,... More 

Helpful?
Thank MrsJAtlanta
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear MrsJAtlanta, Thank you for the PERFECT review! It means a lot to our team when our hard work and training is applauded by guests like your self! We look forward to having you with us again next time you visit Syracuse! Best Regards, More 

Salt Lake City, Utah
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 17, 2016

We had an early flight out so we turned in the rental car and stayed here. It was simple and quick to drop off the car and get shuttled back to the hotel. We checked into the hotel so that our luggage was there and then returned the car. Be careful on getting into the hotel because the entrance is... More 

Helpful?
Thank T1Kartchner
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear T1Kartchner, Great reviews lead to greater service! Thank you for taking time to leave us wonderful comments and letting future travelers know they can count on us. The cookies are always a big hit, and we often like to sneak in other fun treats, so stop by and see us again soon! Thank you, More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 15, 2016

I like to stay in the Syracuse area on my way home from New York vacations but also want a dog friendly location without being ripped off. This is the place for me. Large suites with kitchen and separate bedroom at reasonable cost. Easy to find a place to eat nearby. Perfect for people working in the area as there... More 

Helpful?
Thank Bob H
Megan C, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Hello Bob, Sit down and relax! You don't have to stand when your with us. As your much appreciated 5 STAR review, you already know you can unwind in your large suite and feel right at home with your pets. I don't leave home with out my pups, and its not always easy to find pet friendly locations. Its great... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Come and experience our Comforts of Home Bedding Collection. We are the closest hotel to the airport. This quiet gorgeous hotel is not only neighboring Hancock International Airport (SYR), but also offers easy access to I-81 and I-90, which gives you convenient access to all of Syracuse including Syracuse University, The Carrier Dome, The New York State Fairgrounds, Carousel Center-DestiNY USA, The OnCenter, and much more.Candlewood Suites-Syracuse Airport offers 124 spacious suites with amenities including full kitchens, DVD players, and free high-speed Internet. The Candlewood Suites hotel features a large and well equipped fitness center, free guest laundry, as well as the Candlewood Cupboard. Candlewood Suites-Syracuse Airport also gives you a variety of restaurants within walking distance of the hotel as well as access to our complimentary Airport Shuttle providing transportation to the airport or any of the immediate area restaurants. Pets are welcome with a fee.Current vaccination record must be shown, and pet policy must be signed at check-in. Typically room cleaning once checked in, is provided once every 7 days. Visit with our friendly Guest Service Representatives for information on Syracuse anytime as our Front Desk is open 24 hours day. ... more   less 

Additional Information about Candlewood Suites Syracuse Airport

Address: 5414 S Bay Rd, Town of Salina, Syracuse, NY 13212-3801
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $102 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Syracuse Airport 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Candlewood Suites Syracuse Airport Hotel Syracuse
Candlewood Suites North Syracuse
Candlewood North Syracuse
North Syracuse Candlewood Suites
Hotel Style:
#4 Business Hotel in Syracuse
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