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BEST WESTERN Syracuse Airport Inn

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458 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Syracuse Airport Inn
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Showing 452: English reviews
United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 14, 2016

I like this hotel, especially since it is right on the airport. Can't beat that convenience. The front desk clerk greeted us, checked us in efficiently and sent us on our way. He also called us about an hour later to check and make sure that everything was good in our room, which it was. The only thing that I... More 

Review collected in partnership with Best Western

Helpful?
Thank AnotherHappyGrandma
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Robin R, Thank you for your cooperation in taking the time to review our Hotel on Trip Advisor following your recent visit to the Best Western Syracuse Airport Inn. Your comments on our performance were most generous and shall be passed on to the team. It is always gratifying to know that our efforts were effective and appreciated. We... More 

1 review
2 of 5 stars Reviewed January 8, 2016 via mobile

I didn't want to complain about my room because it was cheap, close to the airport, and the staff were great.. But the bathroom had hair all over it, there was a dirty baby binky on the floor, my hair dryer was broken, and there were crumbs and garbage in various places. Room 129. 👎🏻

Helpful?
Thank Alexis D
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Alexis D, Thank you for taking the time to review our Hotel on Trip Advisor following your recent visit to the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. You have alerted us to an area needing attention... More 

Travelers are raving about these Syracuse hotels

Ithaca, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 6, 2016

Stayed here overnight because of an early morning flight departure. Room was clean and there is a restaurant in the motel. The staff was very friendly and helpful.There is a free shuttle to the airport.

Helpful?
Thank an0nym0us623
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear an0nym0us623, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. I am passing on your comments knowing it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us again the next time... More 

Ottawa, Canada
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed January 5, 2016

We drove down from Ottawa for a park and fly. We arrived at about 8:00 PM to get some sleep before a 5:00 AM Jetblue flight. The room wasn't new, but it was clean and quiet. We got our wake up call, as scheduled, at 4:00 AM. Went to the breakfast room to eat and took the shuttle to the... More 

Helpful?
Thank freezingmybuttoff
West Palm Beach, Florida
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 2, 2016

Our flight was canceled. This hotel is located right at the airport with a convenient shuttle service. Also close to the rental car section. It's a basic hotel with decent service. They have a cafe that opens for breakfast and reopens for dinner. Very nice when you're stuck without a car. Bed was comfy. Staff was pleasant. Good place for... More 

Helpful?
Thank TeriPinney
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear TeriPinney, Thank you for taking the time out of your busy schedule to review our hotel on Trip Advisor following your recent stay at the Best Western Syracuse Airport Inn. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate... More 

new york
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 31, 2015

We always stay here when we have an early flight departure, at least for the last 5 years. They are the closest to the airport terminal and have a free shuttle. Free breakfast also. The rooms and the hotel in general are clean but are sorely in need of updating.

Review collected in partnership with Best Western

Helpful?
Thank clouisehw
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear clouisehw, Thank you for taking the time out of your busy schedule to review our hotel on Trip Advisor following your recent stay at the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. You have alerted us to... More 

Sherburne, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 27, 2015

I would not recommend this Inn to anyone flying in or out of Syracuse; unless you have no other options. If you are able to use a taxi; use another inn. The breakfast is weak; rooms are utilitarian and not the cleanest.

Review collected in partnership with Best Western

Helpful?
Thank Pat S
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Pat S, Thank you for taking the time to review our Hotel on Trip Advisor following your recent stay with us at the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. You have alerted us to an area... More 

Massena, New York
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed December 15, 2015

I have stayed here a couple of times, as I have had to catch early morning flights the following day. The rooms are great, although the hallways still have the smell of old cigarettes sometimes. Being right next to the airport, the rooms are adequately soundproofed; I cannot remember a landing or departing jet waking me. That said, the beds... More 

Helpful?
Thank Mark M
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Mark M, Thank you for taking the time to review our Hotel on Trip Advisor following your recent stay with us. Your comments on our performance were most generous and shall be passed on to the staff. It is always gratifying to know that our efforts were effective and appreciated. We’re glad you stop by our restaurant while you... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 15, 2015

I arrived into the Syracuse airport at 11:00pm on a Saturday night. Once i collected my luggage, I called Best Western and within 5 minutes, a shuttle van appeared! I was nestled in to my very comfy bed by midnight after a fast checkin. The hotel is clean, rooms a tad small but comfortable and was exactly what I needed... More 

Helpful?
Thank Jackie H
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Jackie H. , Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope... More 

Westport, Canada
1 review
5 of 5 stars Reviewed December 9, 2015

I always book this hotel when I have to fly out of Syracuse. The staff are always amazing, they actually suggested an earlier wake up call time this trip due to them knowing about the longer wait times at the airport next door and it was a good thing they did or I might have missed my flight! Always fantastic... More 

Review collected in partnership with Best Western

Helpful?
Thank Tanya L
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Tanya L, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Syracuse Airport Inn

Address: 900 Col Eileen Collins Blvd, Syracuse Hancock International Airport, Syracuse, NY 13212-3913
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $96 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Syracuse Airport Inn 2.5*
Number of rooms: 95
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Also Known As:
Best Western Syracuse Airport Hotel Syracuse
Best Western North Syracuse
Syracuse Best Western
North Syracuse Best Western
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