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Best Western Syracuse Airport Inn

594 reviews
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Traveler (22)
Room & Suite (31)
Dining (4)
Overview
  • Excellent20%
  • Very good35%
  • Average26%
  • Poor12%
  • Terrible7%
Travelers talk about
“an early flight”(27 reviews)
“leave your car”(12 reviews)
“outdoor pool”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
Offers from Best Western Syracuse Airport Inn
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Rooms
Mar 11Mar 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (594)Write a Review
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161 - 165 of 587 reviews
Reviewed July 2, 2016 via mobile

Reserved and paid months in advance, called to inform I'd arrive late with a kid and, regardless, they put us on the 2nd floor of the building with no elevators available. After dragging the luggage upstairs, we got to the room and found out the...More

Thank engped
Response from BWSAIGM, General Manager at Best Western Syracuse Airport InnResponded July 6, 2016

Dear engped, Thank you for taking the time to review our Hotel on Trip Advisor following your recent visit. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. You have...More

Reviewed June 26, 2016

We had a problem with slugs (snails without shells: bugs) on the walls of our room. Clearly, we could not sleep in that room. We went to the front desk and, right away, they gave us a different room. I wish, based on the creepy...More

Review collected in partnership with Best Western
Thank owlmoon
Response from BWSAIGM, General Manager at Best Western Syracuse Airport InnResponded June 28, 2016

Dear owlmoon, Thank you for your cooperation in taking the time to review our Hotel on Trip Advisor following your visit to the Best Western Syracuse Airport Inn. I am disappointed we failed to give you the fine accommodations and consideration we strive for with...More

Reviewed June 20, 2016

Hotel was average. Hotel is older and could use an upgrade but was clean and staff were friendly. Bed was comfortable and temperature of room was good. Complimentary breakfast was average. Hotel is close to airport which made it convenient.More

Review collected in partnership with Best Western
Thank Laurie G
Response from BWSAIGM, General Manager at Best Western Syracuse Airport InnResponded June 24, 2016

Dear Laurie G, Thank you for taking the time out of your busy schedule to review our Hotel on Trip Advisor. Your comments on our performance were most generous and shall be passed on to our Staff. We appreciate your patronage and hope you will...More

Reviewed June 14, 2016

I stayed in this hotel because it was at the airport. I saw a review somewhere that said it was 2 1/2 stars, but I would rate it a 5 star. Clean, comfy, nicely decorated & furnished. Great pool. I would gladly stay there again.More

Review collected in partnership with Best Western
Thank Karen R
Response from BWSAIGM, General Manager at Best Western Syracuse Airport InnResponded June 17, 2016

Dear Karen R, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. Your comments on our performance were most generous and shall be passed along to the staff. It is always...More

Reviewed June 14, 2016

This was a typical Best Western - a nice no frills hotel located conveniently close to the Syracuse Airport. The price is reasonable like most Best Westerns and the rooms are quite good and well maintained.More

Thank Jvalant
Response from BWSAIGM, General Manager at Best Western Syracuse Airport InnResponded June 17, 2016

Dear Jvalant, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$103 - $138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$103 - $138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (22)
Room & Suite (31)
Dining (4)
Pool & Beach (4)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Fran B
August 8, 2016|
AnswerShow all 5 answers
Response from LJTrue | Reviewed this property |
I caught shuttle at 5:30am. Airport is literally 2 minutes from hotel.
1
Vote
Countrygirlkjd
May 15, 2016|
AnswerShow all 4 answers
Response from BWSAIGM | Property representative |
we require a credit card for incidentals at check in, however you can always pay cash at check out
0
Votes
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123
Room Tips
"The end of the corridor has a water/ice cooler and can be annoying..."
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"No elevator"
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"Stay on 1st floor if it is hard to manage on narrow stairways to 2nd floor"
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"The only good thing i can say about this place now is that it is convenient for early or late flights."
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