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Best Western Syracuse Airport Inn

594 reviews
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Traveler (22)
Room & Suite (31)
Dining (4)
Overview
  • Excellent20%
  • Very good35%
  • Average26%
  • Poor12%
  • Terrible7%
Travelers talk about
“an early flight”(27 reviews)
“leave your car”(12 reviews)
“outdoor pool”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
Offers from Best Western Syracuse Airport Inn
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (594)Write a Review
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All reviewsan early flightleave your caroutdoor poolrental carpark and flybed was comfortablefree shuttlenew yorkyogurtbwconveniencecurtairplanesmidnightkeys
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1 - 5 of 587 reviews
Reviewed 1 week ago

Location was great. Fast in and out and clean. Only stayed one night but had an early flight. Shuttle service was fast and efficient. Early shuttles and late shuttles. Made my trip a lot easier. Shuttle driver loaded and unloaded my bags.More

Review collected in partnership with Best Western
Thank 188dixied
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 1 week ago

Thank you for taking the time to share your comments on your recent stay with us at Best Western Syracuse. We're pleased to hear that you found our location convenient, as well as enjoyed our efficient airport shuttle service. We're also happy to hear that...More

Hotel's Favorite
Reviewed May 16, 2017

The only airport hotel I've encountered that is a 3-4 minute walk from the terminal, across the parking lot. (There is a van, but who needs it?) There are a lot of food choices at the free breakfast, to the point that one hardly needs...More

Review collected in partnership with Best Western
1  Thank TomHHI
Response from BWSAIGM, General Manager at Best Western Syracuse Airport InnResponded May 18, 2017

Thank you for your cooperation in taking the time to review our hotel. Your comments on our services were most generous and shall be passed on to the appropriate staff members. We appreciate your patronage and look forward to your return. Sincerely, Scott Parody General...More

Reviewed 2 weeks ago

This hotel has the best location to the Syracuse Airport, but the rooms need work. Traveling with kids we like rooms that you cannot hear the neighbor or hallway noise and vice versa with nobody hearing our kids, but this hotel you can. The door...More

1  Thank Kelly L
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 1 week ago

Dear Kelly, Thank you for your review. We really value your honest and insightful feedback as an opportunity to learn and improve our guest experience. While we are delighted that our fantastic location and shuttle could contribute to some hassle-free travels, we are sorry that...More

Reviewed 4 weeks ago via mobile

It was average. The beds are only Full size beds. The complimentary breakfast was average with bagels, bacon, cereal, milk, juice, etc. However the staff were amazing. They went above & beyond to make sure our needs were met. We had just had a nightmare...More

Thank WineLady315
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 4 weeks ago

We understand that superior service is the cornerstone of a great and memorable guest experience. We truly appreciate your kind words and praises for our hard-working team, and we were glad that we could alleviate some of the stress associated with your flight disruptions. We...More

Reviewed January 11, 2018

The place needs to be renovated, very old rooms and the walls are so thin that I could hear everything my neighbors were doing until 3AM. The breakfast was ok, eggs, sausage, bagels. Maybe add an elevator. The night staff clerk was very nice and...More

Review collected in partnership with Best Western
Thank O2127GRjuliem
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded January 12, 2018

Thank you for choosing us for your stay here at the airport. As you noted, our location is perfect for travelers looking for optimal convenience. We do, however, apologize for any noise issues that you experienced. Please reach out to our front desk in the...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$103 - $138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$103 - $138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (22)
Room & Suite (31)
Dining (4)
Pool & Beach (4)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Fran B
August 8, 2016|
AnswerShow all 5 answers
Response from LJTrue | Reviewed this property |
I caught shuttle at 5:30am. Airport is literally 2 minutes from hotel.
1
Vote
Countrygirlkjd
May 15, 2016|
AnswerShow all 4 answers
Response from BWSAIGM | Property representative |
we require a credit card for incidentals at check in, however you can always pay cash at check out
0
Votes
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123
Room Tips
"The end of the corridor has a water/ice cooler and can be annoying..."
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"No elevator"
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"Stay on 1st floor if it is hard to manage on narrow stairways to 2nd floor"
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"The only good thing i can say about this place now is that it is convenient for early or late flights."
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