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BEST WESTERN Syracuse Airport Inn

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BEST WESTERN Syracuse Airport Inn
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458 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Flemington, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

Beautiful flowers and outdoor pool area. Very helpful staff. Small bathroom (shower, toilet and sink) but there was a sink outside the bathroom so that was helpful. Convenient location to airport and yet I was not disturbed with airport noise.

Review collected in partnership with Best Western

Helpful?
Thank 66bethj84
San Jose, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

The staff are really nice. Breakfast buffet from 4-10 so convenient. Things to improve: the bed is very lumpy woke up with backaches. The plumping make a growling noise like a dinosaur when the water is being turned on. Other than that the room is spacious.

Helpful?
Thank Rosalie C
kingston
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Classic 1970's Best Western low rise hotel at airport. Lots of things to like - park and fly; breakfast - free starting at 4 am; good sized rooms; friendly staff; beautiful pool courtyard; TV options much better than expected Issues: low wattage lights in rooms make rooms appear dark. Washrooms that would fit into a subcompact car with room to... More 

Helpful?
Thank socrates1375
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear socrates1375, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you will... More 

Wasilla, Alaska
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there on trip thru town. Just needed one night to get off the road and get some sleep. Had room reserved ahead, and when arrived staff was very helpful in getting us checked in. Night clerk was very helpful in guiding us how best to park our pickup and trailer. Road access is great for larger vehicles, tho admit... More 

Helpful?
Thank james s
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear james s, Thank you for taking the time out of your busy schedule to write such a complimentary review of our Hotel on Trip Advisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you... More 

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean with helpful staff hotel next to the Syracuse airport. Nice pool. Breakfast included. Free shuttle to airport. Lots of parking. Easy in and out. Excellent when the weather changes your plans and your flight is cancelled.

Review collected in partnership with Best Western

Helpful?
Thank Elizabeth T
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Elizabeth T, Thank you for reviewing our Hotel on Trip Advisor following your visit to the Best Western Syracuse Airport Inn. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you will stay with us... More 

Scotia, United States
1 review
2 of 5 stars Reviewed 1 week ago

Service was poor and unaccommodating Could not provide a first floor room to wife and myself even after being informed that wife has great deal of problem with stairs. Hallway fire doors were all wedged open and one exit was blocked by shrubs outside the building.

Review collected in partnership with Best Western

Helpful?
Thank Floyd M
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Floyd M, Thank you for reviewing our Hotel on Trip Advisor following your visit to the Best Western Syracuse Airport Inn. I am disappointed we failed to give you the fine accommodations and consideration we strive for with all our guests – the type of service we pride ourselves in. Please know that your comments have been reviewed with... More 

Travelers are raving about these Syracuse hotels

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I was just exhausted or I would have loaded the car and gone elsewhere. I found a little "present" in the toilet that wouldn't flush down, a grimy counter top next to the unexpectedly unplugged microwave (perhaps broken?), and an uncleaned stain on the mini dining table adjacent the bed. I wiped down everything I'd touch with Lysol wipes and... More 

Helpful?
Thank ronzodd
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear ronzodd, Thank you for taking the time to review our Hotel on Trip Advisor following your recent visit to the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. You have alerted us to an area needing attention and... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

bathroom needs updating--very small and shower is not equipped with shower handles for older occupants bathroom was not equipped for older guests. closeness to the airport and a restaurant was a plus access to the airport was a major plus for us stayiing at your hotel

Review collected in partnership with Best Western

Helpful?
Thank 930virginiag
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear 930virginiag, Thank you for taking the time to review our Hotel on Trip Advisor following your recent stay with us here at the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. You have alerted us to an area... More 

San Clemente, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This is a very convenient, yet old and tired, airport hotel. Nothing has been upgraded inn the past 20 years; or so it appears. The location and price were very good. There is no elevator, which might have been OK in the 70's, but we were very surprised in 2016. The restaurant was closed when we arrived; but the bar/lounge... More 

Review collected in partnership with Best Western

Helpful?
Thank sandclemente
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear sandclemente, Thank you for taking the time to review our Hotel on Trip Advisor following your recent stay with us. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance. You have alerted us to an area needing attention. We appreciate your patronage and hope... More 

Hilton Head, SC
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Best Western is the closest hotel to the airport. Checked in at 2 am without a reservation due to several delays and rerouting. The front desk agent was most pleasant and offered assistance with my bags. It is an older property, but well maintained. The courtyard around the pool area is surrounded by beautiful plants and flowers. The complimentary... More 

Helpful?
Thank HHISC45
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear HHISC45, Thank you for your cooperation in taking the time to complete our comment card following your visit to the Best Western Syracuse Airport Inn. Your comments on our performance were most generous and shall be passed on to the staff. It is always gratifying to know that our efforts were effective and appreciated. We appreciate your patronage and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Syracuse Airport Inn

Address: 900 Col Eileen Collins Blvd, Syracuse Hancock International Airport, Syracuse, NY 13212-3913
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $96 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Syracuse Airport Inn 2.5*
Number of rooms: 95
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Also Known As:
Best Western Syracuse Airport Hotel Syracuse
Best Western North Syracuse
Syracuse Best Western
North Syracuse Best Western
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