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BEST WESTERN Syracuse Airport Inn

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BEST WESTERN Syracuse Airport Inn
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467 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is tired and out of date. It would appear that they have not updated the hotel, particularly the guest rooms, since they built the hotel which I would guess was 40-50 years ago. The bathroom in our room had standing water in the main sink. The sheets looked and felt old and thin. The booth we sat in... More 

Helpful?
Thank Anthony P
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Anthony P, Thank you for your comments concerning your recent stay at the Best Western Syracuse Airport Inn. I appreciate your taking the time to review our Hotel and hope you will accept my apologies for any inconvenience you experienced. We pride ourselves on our professionalism in the business of making our Guests comfortable and greatly appreciate your taking... More 

Mebane, North Carolina
Level Contributor
102 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We didn't need to stay near the airport, but it was convenient to our route. The hotel is nice. The room was clean. The bathroom is a bit small, but very well designed. The housekeeping person must have worked in the cruise industry as we had a towel animal to greet us on our bed. We don't usually eat at... More 

Helpful?
Thank Johnson747
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Johnson747, Thank you for reviewing our Hotel on Trip Advisor following your recent visit to the Best Western Syracuse Airport Inn. Your comments on our performance were most generous and shall be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective and appreciated. We appreciate your patronage and hope you... More 

Stuttgart, Germany
2 reviews
4 of 5 stars Reviewed 1 week ago

Recommend this hotel to anyone who wants to be near the airport. We've stayed there before and was glad to see they finally got a new passenger van. Staff is very friendly and helpful, rooms are super clean and overall, is worth the money.

Review collected in partnership with Best Western

Helpful?
Thank Donald W
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Donald W, Thank you for taking the time out of your busy schedule to write such a complimentary review of our hotel on Trip Advisor following your recent stay with us. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of our improvement. WE... More 

Naples, Florida
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We only stayed here because we had a 5:45am flight. It was alright for a night but I would not stay for any longer. The rooms are older and need updating. It was fairly clean but nothing above and beyond. The two things that we found great were the free airport shuttle started at 4:15am and the free breakfast started... More 

Helpful?
Thank Sunsetwinewaves
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Sunsetwinewaves, Thank you for taking the time out of your busy schedule to review our Hotel on Trip Advisor following your recent stay. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you will stay... More 

San Carlos, CA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Needed to attend event in Binghamton, NY. Had to make last minute flight and hotel arrangements. Flew from San Francisco, CA to Syracuse, NY, rented a car and drove to Binghamton. Return flight from Syracuse was in the morning, so rather than drive up the day of, decided to take advantage of the convenience of this hotel with its proximity... More 

Review collected in partnership with Best Western

Helpful?
Thank Gary K
Ottawa, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room itself is very standard - a bed, a tv and a chair ( at least I think there was a chair). We only stayed for one night do we didn't get a chance to use the pool or any other amenities but the location was great for us as we wanted to go to the mall (formerly the... More 

Helpful?
Thank Jennifer D
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Jennifer D, Thank you for taking the time out of your busy schedule to write such a nice review of our Hotel on Trip Advisor. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We appreciate your patronage and hope you... More 

Minneapolis
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Poor quality hotel. Would not survive/be able to charge high rates if it weren't right next to the airport. Many other hotels in the area that have shuttles, stay at one of those. Bed is fine to sleep in but rooms are dingy and tiny.

Review collected in partnership with Best Western

Helpful?
Thank Aguy467
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Aguy467, Thank you for taking the time to review our Hotel on Trip Advisor following your recent stays at the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. We appreciate your patronage and hope... More 

Travelers are raving about these Syracuse hotels

Flemington, New Jersey
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Beautiful flowers and outdoor pool area. Very helpful staff. Small bathroom (shower, toilet and sink) but there was a sink outside the bathroom so that was helpful. Convenient location to airport and yet I was not disturbed with airport noise.

Review collected in partnership with Best Western

Helpful?
Thank 66bethj84
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear 66bethj84, Thank you for taking the time to review our Hotel and Staff on Trip Advisor following your recent visit to the Best Western Syracuse Airport Inn. It is always gratifying to know that our performance was effective and appreciated and I’m glad you had a chance to enjoy our pool. I am grateful you took the time to... More 

San Jose, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The staff are really nice. Breakfast buffet from 4-10 so convenient. Things to improve: the bed is very lumpy woke up with backaches. The plumping make a growling noise like a dinosaur when the water is being turned on. Other than that the room is spacious.

Helpful?
Thank Rosalie C
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear Rosalie C, Thank you for taking the time to review our Hotel on Trip Advisor following your recent stays at the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner. Your observations have aided us in locating areas of our service needing improvement. We appreciate your kind comments... More 

Province of San Jose, Costa Rica
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 19, 2016

It is the worst experience I ever had! I was to the restaurant and order a glass of hot milk and they told me they did not have a way to warm up the milk, can you imagine that! I show up at front desk, identify myself and got a room! next morning checked out to grab my plane. When... More 

Helpful?
Thank R5352LEalexm
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review

Dear R5352LEalexm, Thank you for taking the time to review our Hotel on Trip Advisor following your recent stays at the Best Western Syracuse Airport Inn. I am disappointed we failed to handle all of your requirements in a satisfactory manner and I appreciate your constructive critique of our performance and corrective action has been taken. I apologize for any... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Syracuse Airport Inn

Address: 900 Col Eileen Collins Blvd, Syracuse Hancock International Airport, Syracuse, NY 13212-3913
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $95 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Syracuse Airport Inn 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Syracuse Airport Hotel Syracuse
Best Western North Syracuse
Syracuse Best Western
North Syracuse Best Western
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