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Red Roof Inn Syracuse

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Red Roof Inn Syracuse
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395 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Portage, Michigan
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The motel was a little challenging to find at night, due to the rotary and no business signs. Traveling east, bear to the right of the rotary, take the first road (you will see a Denny's) and turn right...the hotel is visible up the road. The front desk person was lounging in the lobby chair upon our arrival. He seemed... More 

Thank dleewilloughby
Sao Paulo, SP
Level Contributor
212 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was one of two Red Roofs we stayed in during our vacation. Both properties offered a good benefit cost ratio, with pleasant rooms and furnishings at prices matching those of other chains with more modest facilities. The location is very convenient, right off the freeway and next to several places to eat, including a Denny’s across the road. The... More 

Thank Xicorea
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Nonsmoking hotel room was Tclean but smelled like smoker was there at some point earlier. Room a little tired with few amenities. Entering the lobby, I didn't think the accommodation would impress and I was right. Likely would stay elsewhere next time.

Thank Mark W
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We reserved room, handicap accessible and we were very pleased with the stay. Nice clean room spacious and the staff were very friendly. Parking was easy, access to office and room was easy. We travel 2-3 times a year and this was one of the good red roof inns. Thank you for your cleanliness and hospitality.

Thank Shortie R
Columbus, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel mostly because of its low price, and I was thrilled with the value I received! My room was absolutely spotless (thank you, Tonya!) and well maintained, and the bed was quite comfortable. Additionally, the employee who checked me in had a wonderful can-do attitude and was extremely efficient (thank you, Nancy!). I definitely plan on staying... More 

Thank RCMilli
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We really appreciate you taking the time out of your busy schedule to share your comments on your recent stay with us in Syracuse. Feedback like yours is a great incentive for the staff. It lets them know that their hard work is appreciated by our guests, and that they are recognized for their efforts. I will be sure to... More 

Ypsilanti, Michigan
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Certainly not a four as I read beforehand. Light over bed and over sink didn't work. Hidden charge of $1.50 for the room safe. Spider on the towels. Had to get more towels and pillows even though reservation was for 4.

Thank James L
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your comments on your recent stay with us. We accommodate many guests each day, and it is disappointing to learn that your stay was not a pleasant one. Upon check in, there is actually a line that you initial on your registration slip informing you about the safe fee, if you do not use the safe,... More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nothing special about this hotel. Offers a clean room to spend the night in with a TV and other basic accommodations. The beds are comfortable enough and the room was temperature controlled appropriately when we got in.

Thank Andrea C
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for your feedback about your recent stay with us. We are pleased to hear that we were able to meet your needs and expectations during your stay. It is our goal to keep our guest happy, so that they will visit us again in the future. More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

We made reservations for 2 rooms for 4 adults through the Trip Advisor website using Expedia. When we arrived at the hotel we only had one room booked. We supplied the clerk with a copy of the printout showing the 2 room reservation and a confirmation number and were told that only one room was reserved. I am not sure... More 

Thank Jmetzrn
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

First, let me sincerely apologize for the error with your reservations. I am not sure what happened with your reservations. However, it sounds like there was some error in communication between the booking site and the hotel. This is not usually the norm with our reservations system. I hope that we were able to rectify this situation for you in... More 

Ottawa, Canada
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A buddy of mine has always talked about staying at the Red Roof Inn. So we finally did. Comfortable, has everything we need for a short stay, and very reasonably priced. What more can you ask for in a hotel.

Thank EdlySnowman
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Being a first time customer of Red Roof Inns, we are very happy to receive such positive feedback from you. We strive to provide clean and comfortable rooms to our guests, and it appears that we did just that for you during your stay. Now that you have given us a try, you might be interested in joining the Redicard... More 

potsdam NY
Level Contributor
266 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We generally enjoy staying at the red roof Inn because we have a dog. This red roof is not one of the top red roof's that we have been to. My husband enjoys the AC blasting and there are no real blankets to speak of for me. Plus- the AC worked wonderfully! No real heavy comforter either. We stayed here... More 

Thank dwright438
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your experience with us. We always welcome our four legged friends at all of our Red Roof Inns. However, I am disappointed to hear that our bedding does not meet your needs. We do have additional blankets available upon request to help make you more comfortable during your stay. We hope that you will keep that... More 

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51 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (25)
Hotel & Grounds (4)
Room/Suite (17)
Bathroom (3)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Syracuse

Address: 6614 N Thompson Rd, Syracuse, NY 13206
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $66 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
Reservation Options:
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
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