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Red Roof Inn Syracuse

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Red Roof Inn Syracuse
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408 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed two nights with my boyfriend. He lives in NYC and I live in Toronto -Syracuse is the middle point. Room was very clean and a pretty decent size with an upgraded feel to it. It felt safe and comfortable. The price was superb. I really don't have any complaints. They do have complimentary tea and coffee near the... More 

Helpful?
Thank Laura S
Kitchener
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 22, 2016

We stayed here for 1 night only, where looking for a bed to sleep only and that what we got! nothing special, no Coffee maker, no Iron, no hair dryer! BASIC would not stay again, pay a little extra and be happy some where else!

Helpful?
Thank Eutin1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I'm very sorry to hear that our in room amenities did not meet your expectations. At the present time, our Superior King rooms at the inn offer all of the additional amenities that you mentioned. We also have some items, such as irons, ironing boards and hair dryers available at the front desk upon request. As well as coffee and... More 

East Meadow, New York
Level Contributor
130 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 16, 2016

I normally stay at Red Roofs when I need a night to stay a night out of town. The rooms are normally very clean and a good value. This time was a little different. The biggest difference was the shower/bathtub at this location. The tub was so thin that I couldn't stand facing the shower head. Additionally, the tub floor... More 

Helpful?
Thank YankeeJeff
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on the bathtub in your room. I'm very sorry to heat that it did not meet your expectations. I will be sure to share your feedback with the corporate offices for their review. We do hope that you will reconsider staying with us again in the future. More 

Englewood, Colorado
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

The rooms are clean. Love the hardwood look floor. Staff was very nice. Good reasonable motel. Restaurants close by. They only have a few rooms with refrigerators so if you want one, reserve early. Hard pillows

Helpful?
Thank Joyce S
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Cleanliness is on the top of our list. So, we are very pleased to hear that your room was clean and presentable upon your arrival. We do offer two room types with the refrigerators in them. The Superior King rooms and the Deluxe Double rooms. So, if the extra amenities are what you need during your stay, be sure to... More 

Ayr, United Kingdom
Level Contributor
158 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed August 11, 2016

We mainly stayed here so we could visit dinosaur BBQ, as it was on the route for our road trip. It was well worth it. Had no problems with the red roof, room was very clean, good air con and great value.

Helpful?
Thank MarinersTours
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank your for sharing your comments with us on your recent stay. Clean comfortable rooms are the goal of our inn, as well as great service. So, we do hope that you will visit us again when you are in the area. More 

Denver, Colorado
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed August 9, 2016

While the bath was clean the rest of the room was pretty disgusting. Old, Old, Old. Children playing outside at 2 a.m. in the morning. There are plenty of other better hotels in the same area that are superior. Would not stay here again. Red Roof should implode this building, the worst hotel in our three week road trip.

Helpful?
Thank davidvanlauwe
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I'm disappointed to hear that you stay with us was not a pleasant one. Comments likes yours are hard to hear, but it let's us know where we need to focus our efforts in order to improve. We do hope that you will reconsider giving us another chance to meet your lodging needs in the future. More 

Belleville, Canada
2 reviews
4 of 5 stars Reviewed August 6, 2016

Very good location for our yearly golf trip to Syracuse. Cost is very good for room supplied and all of our group are extremely satisfied with this facility which is centrally located to our golf destinations. There are several restaurants and shopping facilities in the immediate area.

Helpful?
Thank Larry C
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay. We enjoy having your group with us every year. I'm pleased that you have found your accommodations satisfactory for you needs. We look forward to seeing your and the gang again next Summer. More 

Port Republic, Maryland
1 review
1 of 5 stars Reviewed August 1, 2016

I Booked A Room Online and Upon Arrival From Out Of State Was Told The Room Rate Was ( With Military Discount ) A Good And Fair Rate As Described !! I thought !! But Turned Out To Be Much Different Per Night Than Quoted. I Was Charged Different Rates Per Each Night I Stayed. Only Found This Out When... More 

Helpful?
Thank Michael K
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I'm very disappointed to hear that you experienced some issues during your recent stay with us. Our rates do fluxuate between weekday and weekend. However, this should have been conveyed to you at the time of your reservations. As for the guests, we do have staff on the property 24 hours a day to address any issues that are reported... More 

Saint Cloud, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2016 via mobile

We arrived and had a pleasant check in. The room, although small, seemed pretty good considering the amount paid and the company. We went out to dinner and came back to go to bed after a long day of driving. Upon pulling back the sheets, we were horrified to see pubic hair EVERYWHERE and crust all over the bed, in... More 

Helpful?
1 Thank Autumngayle
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Please let me sincerely apologize for the housekeeping issues that you experienced during your stay with us. I can assure you, that this is not the norm for my inn. This has been addressed with my housekeeping staff, so that it can be prevented in the future. Comments like yours are not easy to hear, but they help us to... More 

Bozeman, Montana
Level Contributor
4 reviews
5 of 5 stars Reviewed July 25, 2016

Usually, I have nothing but derogatory remarks to say with regard to hotels/motels/inns I have had the misfortune to have stayed. However, in this case, I have nothing but the highest praise to offer up. The room was sparkling clean, fresh linen and lovely, and the best praise I have for them was that Pets stay free. Another place in... More 

Helpful?
Thank Rebecca S
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. All Red Roof Inns accept pets, with no fees attached. So, if you travel often with your pet, you may want to consider joining our Redicard frequent stay program. You earn points towards free nights, just by staying at our inns. We know that pets are a part... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Syracuse

Address: 6614 Thompson Rd, Syracuse, NY 13206-1318
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $61 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
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