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Quality Inn & Suites Downtown

Traveler (17)
Room & Suite (52)
Dining (10)
Certificate of Excellence
Overview
454 James St, Syracuse, NY 13203-2225 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
2.5 Star accommodation
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Rooms
Jan 27Jan 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (164)
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159 results
Traveler rating
83
48
22
5
1
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LanguageEnglish
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83
48
22
5
1
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All reviews small problem cab ride parking lot free breakfast erie canal a queen size bed easy chair would definitely stay here again waffle machine desk and chair visiting syracuse nice place to stay bowling tournament war memorial graduation weekend stayed here for two nights based on reviews
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1 - 5 of 159 reviews
Reviewed December 4, 2018

A great hotel in downtown Syracuse. Manger Thomas was incredibly helpful and understanding with problems during check in and resolved any issues promptly. Room was cozy and clean. Overall a 10 star experience.More

Date of stay: December 2018
Thank izzzywizzy
Response from Viraj P, Owner at Quality Inn & Suites DowntownResponded December 6, 2018

Thank you so much for choosing to stay with us and sharing your feedback. We work extremely hard to provide the highest level of service and the best accommodations to all of our guests. Seeing that our guests appreciate our effort is extremely gratifying. We...More

Reviewed November 27, 2018

The hotel is new, spotless clean, the bed is huge and very comfortable and serves a great breakfast! But the heating system in our room was too noisy so we couldn't sleep with it on and when it was on, it didn't really warm up...More

Date of stay: November 2018
Thank 367madelaineb
Response from Viraj P, Owner at Quality Inn & Suites DowntownResponded November 28, 2018

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

Reviewed November 22, 2018 via mobile

Gayatri the overnight clerk was very nice and hardworking. I saw her mopping up and cleaning up when we checked in late at night and when we came down early in the morning, she was setting out breakfast. The rooms were clean and comfortable as...More

Date of stay: November 2018
Thank VijayK2135
Response from Viraj P, Owner at Quality Inn & Suites DowntownResponded November 25, 2018

Thank you so much for choosing to stay with us and sharing your feedback. We work extremely hard to provide the highest level of service and the best accommodations to all of our guests. Seeing that our guests appreciate our effort is extremely gratifying. We...More

Reviewed November 22, 2018

This hotel has mixed reviews, but looking for value, we decided to try it for our one night stay, and glad we did. Our first floor king room was quite small but super clean with very comfortable bed and nice rain-shower update in the bathroom....More

Date of stay: November 2018
Thank Traveler13Pa
Response from Viraj P, Owner at Quality Inn & Suites DowntownResponded November 23, 2018

Thank you so much for choosing to stay with us and sharing your feedback. We work extremely hard to provide the highest level of service and the best accommodations to all of our guests. Seeing that our guests appreciate our effort is extremely gratifying. We...More

Reviewed November 21, 2018 via mobile

The location is great and the price was phenomenal. We stayed in downtown for half the cost of the other hotels. The hotel has free internet, breakfast, and a fridge and microwave in every room. We stayed for two days interviewing for residency and everything...More

Date of stay: November 2018
1  Thank Phanindra g
Response from Viraj P, Owner at Quality Inn & Suites DowntownResponded November 23, 2018

Thank you for your recent stay with us. We are very happy to hear that your stay was relaxing and enjoyable. We hope to see you again soon!! :)

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About
Description
A select-service hotel located in downtown Syracuse, NY. The hotel is located less than 1.5 miles to all major area hospitals, 0.5 miles to Armory Square (where there are many bars and restaurants), and 1.2 More miles from Syracuse University. We are the best value in downtown Syracuse. Get a beautiful room at a beautiful price. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Number of rooms
47
Price range
$73 - $138 (Based on Average Rates for a Standard Room)
Formerly known as
Econo Lodge Downtown
Also Known As
Econo Lodge Syracuse
,
Syracuse Econo Lodge
Location
United States > New York > Finger Lakes > Syracuse
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Number of rooms
47
Price range
$73 - $138 (Based on Average Rates for a Standard Room)
Formerly known as
Econo Lodge Downtown
Also Known As
Econo Lodge Syracuse
,
Syracuse Econo Lodge
Location
United States > New York > Finger Lakes > Syracuse
Photos
Traveler (17)
Room & Suite (52)
Dining (10)
Family and Play Areas (1)
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Questions & Answers
Ask a question
JTJH_CF
April 23, 2018|
AnswerShow all 4 answers
Response from Charles G | Reviewed this property |
No safety issues but then, we were in bed by 11 p.m. Pretty good hotel, actually. Very clean.
1
Vote
newnit
March 4, 2017|
AnswerShow all 4 answers
Response from Christine M | Reviewed this property |
I would like to say Yes it is safe. We stayed there only for one night. So it seemed safe. We never went out walking at night so we dont know if it is safe to walk in the night time. The next day when we checked out, there... More
0
Votes
SharonS5129
January 30, 2017|
AnswerShow all 8 answers
Response from Viraj P | Property representative |
Hi Sharon, Its like most downtown. Some place dont have enough street lights. We had guest staying up here who like to walk to most of the restaurant and bars and some guest prefer taxi.
0
Votes
Room Tips
"Third floor center of hallway"
izzzywizzy
Dec 4, 2018
Read review
"The room furthest from the lobby and gym was quiet"
SCP671209
Oct 11, 2018
Read review
"Ask for upstairs room not on ground looking at parking lot. Also corner room good because doesn't have..."
6inthefam
Aug 22, 2018
Read review
"Exterior corridors, but no street noise was audible."
214karrab
Mar 29, 2018
Read review
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