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BEST WESTERN The Inn at the Fairgrounds

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BEST WESTERN The Inn at the Fairgrounds
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244 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Wilton, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

8/2016 - Just stayed at the Best Western, The Inn at the Fairgrounds for a couple of nights. The room was decent, but I was disappointed. The room was not cleaned during our stay. The beds were not made and new towels were not delivered to the room. There was mold in the bathroom on the ceiling. When we came... More 

Helpful?
Thank Suzanne R
Buffalo, New York
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel is within walking distance of fair grounds and shuttle for Lakeview Amphitheater. Room was good and comfortable. Check was easy and front desk clerk good. Only bad point was checking it which was quick but the clerk working at that time definitely needed an attitude adjustment Quite rude. Luckily the morning clerk on Sunday check out made up for... More 

Helpful?
Thank meanica123
Beamsville, Canada
Level Contributor
12 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for 3 nights as we were in town to do kayaking & whitewater rafting. Hotel has great hot continental breakfast. 6-9am. Room is large. A/C little on the loud side & could not get the temperature right however the beds are comfortable & room was very clean. No major complaints. Restaurant within the hotel is fantastic!! Little pricy... More 

Helpful?
Thank Beamsville
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear Beamsville, Thank you for reviewing our property and for staying at our hotel, we are glad to hear that all of the amenities were in working order as well as enjoying the complimentary breakfast. Also accept an apology on our behalf because of the dysfunctional air-conditioning. We take pride in our customer service and utilize it with our everyday... More 

Attica
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean, great amenities, clean rooms, comfy beds. What I did not like was that the front desk receptionist was less than friendly. There was also a discrepency with a 3rd room (which I cancelled 5 months prior) on my reservation. The front desk tried to get me to give a credit card over the phone to pay... More 

Review collected in partnership with Best Western

Helpful?
Thank Jessica W
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear Jessica W, Thank you for reviewing our property and for staying at our hotel, we are sad to hear that although your accommodations were pleasant and in working order you were upset about the hotel reservations originally made for your party, we hope it was solved correctly for you; in hopes that these incidences wont happen again in the... More 

Hinesburg, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I did enjoy the room but I did not approve of the double in price for the room due to a concert that was going on. The rooms were nice other than the fact the faucet was leaking all over the vanity. The shampoo and lotion were of actual quality products =D Yes I would return visit again but I... More 

Review collected in partnership with Best Western

Helpful?
Thank Stephen M
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear Stephen M, Thank you for reviewing our property and for staying at our hotel, we are sad to hear that although your accommodations were pleasant and in working order you were upset about the price increase because of a local concert, unfortunately its the way of business and the less rooms we have to sell each evening is reflected... More 

Ottawa
Level Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location is great if you're going to the fair or the Amphitheatre. Parking on site, wifi worked well. The main floor hall smelled of damp old dog and unfortunately, so did our room. The AC seemed to just give off damp air and it was so hot out, there's no way we could turn it off. All our belongings... More 

Helpful?
Thank FunnyHippy
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear FunnyHippy, Thank you for reviewing our property and for staying at our hotel, we are sad to hear that your accommodations weren't in working order but are glad you had a comfortable experience and able to enjoy your concert as well. Also we apologize that our housekeepers were banging on your door making you rush your am. We take... More 

Harrisburg
2 reviews
5 of 5 stars Reviewed July 15, 2016

First time staying at this hotel across from New York State Fairgrounds. VERY NICE and convenient to our concert venue. Friendly staff, comfortable beds. Like having restaurant attached to hotel - great food and service. Would definitely stay here again, reasonable rates.

Review collected in partnership with Best Western

Helpful?
Thank Elizabeth C
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear Elizabeth C, Thank you for reviewing our property and for staying at our hotel, we are so glad you had a comfortable experience and were thoroughly accommodated and able to enjoy your concert as well. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself who appreciate the care taken to... More 

Hillsborough, New Jersey
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 5, 2016

We stayed here for The Syracuse International Horse Show. It is 2 minutes from the gate to the fairgrounds. The rooms were clean and comfortable. Service was pleasant and efficient. We had booked at a higher rate and they lowered our rate to the current one without us having asked. That was a pleasant surprise. Als good steak restaurant on... More 

Helpful?
Thank JPSheldon
1 review
4 of 5 stars Reviewed June 28, 2016

The hotel was clean, very close to the concert venue and staff was attentive. Our king room was quite large and the bed and linens very comfortable. There was very little noise in the morning from elevators and cleaning staff. The bartender at the restaurant in the hotel was fantastic as was the food. We would return there to see... More 

Review collected in partnership with Best Western

Helpful?
Thank tracysK6524DI
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear tracysK6524D1, Thank you for reviewing our property and for staying at our hotel, we are very happy to hear that you were accommodated graciously, and enjoyed the comfort and quality of your stay. We will catch up with management of the restaurant to let them know how impressed and delighted you had a great bartender. We take pride in... More 

hallstead, United States
1 review
2 of 5 stars Reviewed June 28, 2016

they more than doubled their rates because of a concert. we spent almost $200 for a dirty room in an old hotel. I can't wait until other hotels build near there and we will have choices for where to stay when there is a concert

Review collected in partnership with Best Western

Helpful?
Thank Monica B
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear Monica B, Thank you for reviewing our property and for staying at our hotel, we apologize that you checked into a dirty room upon arrival at the high rate you were paying. With higher rates we certainty understand your frustrations. Our room prices to jump depending on our occupancy left for the day. We take pride in our customer... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN The Inn at the Fairgrounds

Address: 670 State Fair Blvd, Syracuse, NY 13209-1308
Location: United States > New York > Finger Lakes > Syracuse
Price Range: $87 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Inn at the Fairgrounds 2.5*
Number of rooms: 47
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Also Known As:
Inn At The Fairgrounds Hotel Syracuse
Hotel Style:
#7 Family Hotel in Syracuse
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