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Crowne Plaza Suffern-Mahwah

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3 Executive Blvd, Suffern, NY 10901-4113
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$82
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$69
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Traveler (99)
Room & Suite (27)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Suffern-Mahwah
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Suffern
Location
Cleanliness
Service
Value
Suffern-Mahwah Crowne Plaza Hotel and Conference Center also known as the GEM of Rockland County is situated in a distinctive setting. It features 230 artfully renovated guest rooms and suites, Flagstone's Restaurant The Koi Lounge, a fully equipped 24 hour fitness center, and business center. It features the newest ballrooms in the county making it the perfect location for corporate conventions and meetings, weddings, bar/bat mitzvahs, and social events. Whatever the reason for your visit to our hotel, you can enjoy the tranquility of our countryside surroundings with easy access to the excitement of New York City. Not to be forgotten would be a shopping spree at the Woodbury Common Premium Outlets, with over 200 stores to choose from!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Billiards
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Electric vehicle charging station
Parking
Wifi
Restaurant
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, Spanish
503Reviews9Q+A100Room tips
Traveler rating
  • 234
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  • 14
  • 27
Time of year
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Popular mentions
Dovid S wrote a review Aug 2020
1 contribution
Stayed for 3 nights. Very helpful, Clean, Quiet. i had one issue there: Some of the rooms are open to outside (with windows) while some are to inside (with the windows to the lobby which you'd obviously never leave open so those rooms essentially have no window. Only these were available when i came. there was also no AT&T reception in my room. They did immediately offer a room swap for the next night if there was availability but i would have to be there at 1pm to check. when i came back at 4:30pm there was none. Other then that all was great.
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Date of stay: August 2020
Value
Service
Sleep Quality
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Roy D wrote a review Mar 2020
Camden, New York82 contributions13 helpful votes
The rooms are very spacious, clean, bright and absolutely quiet. The facilities, bar, restaurant and fitness center were all very clean and great to use. The staff were all very professional and helpful. The only minor issue could be with the parking, especially if you had even a small trailer.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
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Response from Christine M, Director of Sales at Crowne Plaza Suffern-Mahwah
Responded Mar 6, 2020
Thank you for staying with us. Our parking lot on the side of the building is where most of our guest with trailers park, this gives them more space and options.
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Lisa wrote a review Jan 2020
Walton-On-Thames, United Kingdom2 contributions
Big rooms. Nice modern feel with plenty of space for communal time. Great customer service. Lots of parking. Restaurant nice with lots of choices and good value. Mayne check l if your rate includes breakfast.
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Date of stay: January 2020Trip type: Traveled with family
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Response from Christine M, Director of Sales at Crowne Plaza Suffern-Mahwah
Responded Mar 6, 2020
We are so happy to have had you stay with us. We offer a full breakfast buffet with a chef attendant to make your omelets and eggs. One of the benefits we have to offer our guests.
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Cdr_Wiley wrote a review Jan 2020
Alexandria, Virginia2 contributions2 helpful votes
Stayed at the Crowne Plaza during a quick overnight in the area on our way to New England. Clean room, helpful staff, and super quick check-in/out. Would recommend and would stay again. Very close to I-87 which made it easy to get back on the road in the morning.
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
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aereichert17 wrote a review Dec 2019
Norwalk, Connecticut5 contributions1 helpful vote
Less about the hotel, while it was perfect and suited our needs for the large amount of guest rooms we needed for our wedding. This post is mainly in huge appreciation to the Director of Sales and Marketing, Christine M. Christine from the moment we started working together, went above and beyond helping us in scheduling everything, from rooms, to buses, to after party, to food, etc. Anything and everything we needed she helped us with. Truly a pleasure to work with and is in my opinion the crown jewel of the Crowne Plaza Suffern-Mahwah. Cannot say thank you enough Christine!
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Date of stay: November 2019
Rooms
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PRICE RANGE
$113 - $177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza, suffern hotel suffern, holiday inn suffern, suffern holiday inn
FORMERLY KNOWN AS
Holiday Inn Suffern
LOCATION
United StatesNew YorkSuffern
NUMBER OF ROOMS
230
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Frequently Asked Questions about Crowne Plaza Suffern-Mahwah
What are some of the property amenities at Crowne Plaza Suffern-Mahwah?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Crowne Plaza Suffern-Mahwah?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Crowne Plaza Suffern-Mahwah?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Suffern-Mahwah?
Conveniently located restaurants include Bagel Boys, Sutter's Mill of Suffern Incorporated, and AJ’s Sushi & Cajun Seafood.
Are there opportunities to exercise at Crowne Plaza Suffern-Mahwah?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Crowne Plaza Suffern-Mahwah?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Suffern-Mahwah?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Suffern-Mahwah offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Suffern-Mahwah?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crowne Plaza Suffern-Mahwah?
Many travelers enjoy visiting Lafayette Theatre (1.9 miles) and Hopper-Goetschius Museum (4.3 miles).
Is Crowne Plaza Suffern-Mahwah accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.