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See all 2 hotels in Suffern

Crowne Plaza, Suffern

431 reviews
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Traveler (83)
Room & Suite (61)
Dining (7)
Overview
  • Excellent49%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible4%
Travelers talk about
“koi lounge”(7 reviews)
“woodbury commons”(10 reviews)
“front desk”(54 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (431)Write a Review
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Traveler rating
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142
38
11
18
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193
142
38
11
18
Show reviews that mention
All reviewskoi loungewoodbury commonsfront deskbreakfast buffetbusiness tripbeautiful lobbynice hotelholiday innroom facinglobby arearooms are modernminute drivewest pointhotel restaurantfirst floorthis past weekendbed was very comfortable
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1 - 5 of 402 reviews
Reviewed 3 weeks ago via mobile

Clean and functional, it is a predominantly used for business & retreats. Hotel has rooms from ground floor up to level 3 and since there are multiple entrances you have easy access to the carpark whichever side you stay. Location is great if you are...More

Thank LinusKoh
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 2 weeks ago

Dear LinusKoh, Thank you for the 4 stars! We all appreciate it and look forward to your return visits. Bob Wilson General Manager

Hotel's Favorite
Reviewed November 9, 2017

The Crowne Plaza Suffern was the perfect meeting place for our family coming from New England and Virginia. Just 35 miles from Times Square we were able to take in the city without the hassle and expense of staying in the city. The staff was...More

Thank Rick M
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded November 13, 2017

Dear Rick M, Thank you for the 5 stars and praising our super staff. Our staff love working here and love our guests and it shows. We appreciate the comments and look forward to your return visits. Bob Wilson General Manager

Reviewed 3 weeks ago via mobile

The Crowne Plaza Sufferin is a renovated low rise hotel with a large lobby decorated with a lot of a greenery. Nice restaurant and bar in the lobby. Room are nice, clean and a decent size. A Good choice in the area.

Thank frugalarnie
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 2 weeks ago

Dear frugalarnie, Thank you for the 4 stars! We all appreciate it and look forward to your return visits. Bob Wilson General Manager

Reviewed November 28, 2017

We’ve been staying here often over more than a decade and have been through many renovations and changes of ownership. We’ve tried other nearby hotels but always come back to the Crowne Plaza. This trip we noticed something new. On the morning of our arrival...More

Thank choice9
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded November 29, 2017

Dear Valued Guest, WOW! THANK YOU! We are all so pleased that we exceeded all of your expectations! We all love our hotel and our guests and it reflects everywhere through out the hotel. We all thank you and look forward to your return visits....More

Reviewed November 15, 2017

We went to visit family. This looks like an old Holiday Inn Holi-drome, with the swimming pool removed so there is an enourmous lobby area filled with oddly vacant looking seating areas. Strange but the room and rest of the accommodations ar very up to...More

Thank JimFHouston
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded November 20, 2017

Dear JimF, Thank you for the 4 stars! We all appreciate it. Bob Wilson General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$103 - $152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$103 - $152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (83)
Room & Suite (61)
Dining (7)
Hotel & Grounds (79)
Bathroom (11)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
Joanna S
July 21, 2017|
AnswerShow all 2 answers
Response from Leslie J | Reviewed this property |
The hotel has a shuttle service; however, I don't know all areas to which service is provided. Best bet is to call the hotel directly and inquire. Also, recommend Uber. I would not recommend car rental for driving into... More
0
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Joanna S
July 21, 2017|
AnswerShow all 2 answers
Response from HollyY24 | Reviewed this property |
It's about 45 minutes to Manhattan; you can certainly take an Uber. Do you have the address for the Jehovah's Witness headquarters ?
0
Votes
Leonid5
December 3, 2016|
AnswerShow all 8 answers
Response from jonfour78 | Reviewed this property |
you may want to call them.
1
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Room Tips
"Accessibility rooms are near the lobby, restaurant and handicapped parking area. Corridors are away from the..."
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"Get the outside rooms in the newest addition. The others face the empty lobby."
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"Do not let them put you in an interior facing room, request an outside view!"
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"Don't get a room with a lobby view on the first floor. The after parties for the weddings were loud and..."
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