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Crowne Plaza, Suffern

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Crowne Plaza, Suffern
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394 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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NYC
Reviewed 2 days ago NEW

We highly recommend this hotel. It's large spacious lobby, clean rooms, and its 5-star customer service makes this a home away from home. Will definitely come back for a stay the next time we are in the area. Special thanks goes to Julian at the Front Desk. He was courteous, sympathetic and friendly. Going out of his way to find...

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Helpful?
Thank mamaTofBayside
Albany, New York
Reviewed 1 week ago

*PLEASE NOTE* This was taken directly from my Yelp account. I was very pleased with my stay and wanted to make it known to all of you. I stayed here this past weekend, and will DEFINITELY be back. Here is the breakdown of my stay: Overall experience: I arrived at 2pm (check in time is 3pm) and since my room...

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Helpful?
Thank HollyY24
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear HollyY24, WOW! Thank you for the outstanding review! I can't express enough how appreciated we all feel for the great words. We look forward to your return visits. Bob Wilson General Manager

Worcester, Massachusetts
Reviewed 1 week ago

We do the sports show each year and stay for 4 days straight. The staff is good, the restaurant is good for breakfast and dinner. Very nice lobby area with comfortable chairs to hang out with friends and enjoy an evening after a long day of work.

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Helpful?
Thank gofishdan
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear gofishdan, Thank you for the 4 stars! We all appreciate it and look forward to your return visits. Bob Wilson General Manager

Brooklyn, New York
Reviewed 1 week ago

absolutely amazing! they have a huge waterfalls section in the lobby area with tons of comfortable couches. very airy, different look and high ceiling gives it an extreme spacious look. outdoor grounds are nice. Very calming and perfect weekend getaway. rooms are clean, staff is not the most helpful though.

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Helpful?
Thank besthomecare3
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, Thank you for the 5 stars and Magnificent review! We all appreciate it and look forward to your return visits. Bob Wilson General Manager

Scranton, Pennsylvania
Reviewed 2 weeks ago via mobile

4 day stay great staff clean and quiet. Bar and restaurant also good on service. I stay here annually for a sport show at the near by college. Always good. I recommend this place to anyone traveling through the area. The terrarium is cool in the hotel center.

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Helpful?
Thank kevwalsh
Linda C, Manager at Crowne Plaza, Suffern, responded to this review

We are so glad you once again enjoyed your stay. Thank you for the recommendations, we truly appreciate it. See you next year!!

Brooklyn, New York
Reviewed 3 weeks ago

We had a great night at the crowne plaza hotel. The staff was friendly and the hotel was beautiful, modern and clean. We had a relaxing, comfortable and enjoyable stay!! We highly recommend this hotel!

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Helpful?
1Thank Miriam_Moshe
Linda C, Manager at Crowne Plaza, Suffern, responded to this review

Thank you so much for your wonderful review. We hope to see you again soon!!

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

Stayed here for three nights while on a business trip. The place was packed. Very convenient location just off of the highway. Plenty of parking, very good restaurant, friendly staff, large common area, the only disappointment was the room was small.

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Helpful?
Thank GuitarPlayer2006
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, Thank you for the 4 stars! We all appreciate it. The next time you check in, please asked for a larger room. If they are available we will accommodate you. We all look forward to your return visits. Bob Wilson General Manager

Lakeville, Massachusetts
Reviewed 4 weeks ago via mobile

Nice and quiet rooms, super comfy beds, quality sheets too. Plenty of parking even if you have a tall truck. Convenient to the high way, with great bagel places near by. Room rates are pretty good considering its a higher tier hotel . Stayed there for weeks at a time. Has a nice bar, not over priced, and Wednesdays they...

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Helpful?
Thank experimental208nd
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Valued Guest, Thank you for the 5 stars and great review! We appreciate the nice comments and are pleased we exceeded your expectations. We look forward to your return visits. Bob Wilson General Manager

Birmingham, United Kingdom
Reviewed February 15, 2017

Whenever I travel to New Jersey for work, the only place I stay is here. The rooms are modern and spacious, and the bathrooms are extremely clean. The hotels reception and lobby are gorgeous. I mostly travel alone so appreciate having a great bar and restaurant on site, but the hotel are also very accommodating in taking you to any...

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Helpful?
Thank Amanda7539
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Amanda7539, Thank you for the 5 stars and lovely review! We are all so pleased we exceeded your expectations and look forward to your return visits! Thank you again! Bob Wilson General Manager

Spring Valley, New York
Reviewed February 13, 2017

Fantastic hotel with a huge amazing and beautiful lobby, very friendly staff and a nice cozy bar, rooms are very clean and nice, the hallway is open from all 3 floors to the beautiful lobby and bar, and

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Helpful?
Thank ElisAppliances
Bob W, General Manager at Crowne Plaza, Suffern, responded to this review

Dear Eli8854, Thank you for the 5 stars and great review! We are pleased we met your expectations and look forward to your return visits. Thank you Bob Wilson General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Suffern Crowne Plaza Hotel and Conference Center also known as the GEM of Rockland County is situated in a distinctive setting. It features 230 artfully renovated guest rooms and suites, Flagstone's Restaurant The Koi Lounge, a fully equipped 24 hour fitness center, and business center. It features the newest ballrooms in the county making it the perfect location for corporate conventions and meetings, weddings, bar/bat mitzvahs, and social events. Whatever the reason for your visit to our hotel, you can enjoy the tranquility of our countryside surroundings with easy access to the excitement of New York City. Not to be forgotten would be a shopping spree at the Woodbury Common Premium Outlets, with over 200 stores to choose from! ... more   less 

Additional Information about Crowne Plaza, Suffern

Address: 3 Executive Blvd, Suffern, NY 10901-4113 (Formerly Holiday Inn Suffern)
Location: United States > New York > Suffern
Price Range: $120 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza, Suffern 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Crowne Plaza, Suffern Hotel Suffern
Holiday Inn Suffern
Suffern Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza, Suffern staff and other travelers.
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Questions? Get answers from Crowne Plaza, Suffern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“First floor by the front desk. easy access in & out”
 of 5 bubbles gofishdan, 1 week ago | Read review
“Parking lot (front) side is away from the interstate highway.”
 of 5 bubbles RobDee1432, Feb 9, 2017 | Read review
“I like the 300 area rooms...for privacy”
 of 5 bubbles Phl52, Feb 5, 2017 | Read review
“Get a room with outside windows.”
 of 5 bubbles JAMTU, Dec 7, 2016 | Read review
“higher floor is most probably less noisy”
 of 5 bubbles jsrh20, Nov 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question