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Hampton Inn & Suites Staten Island

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Hampton Inn & Suites Staten Island
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647 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Toronto, Canada
Reviewed 2 days ago NEW

I put "do not distrub" sign at door until 2.30pm. After that, I removed the sign. But no room cleaning services was provided when I returned at 11pm. Then I asked the housekeeper to provide 2 sets of towels (at that time, there is no point to do any cleaning), but only 2 large towels were provided.

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Helpful?
Thank L P
Pennsylvania
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

My husband and I recently took a cruise, and we were originally planning on staying in Manhattan the night before to enjoy the sights and be close to the port to get on the ship the next day. Well...the hotel rates in Manhattan were even more obnoxious than usual because of the time of year. So, I decided to look...

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Helpful?
Thank well-traveled32
About Hotel's Favorite Review
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear well-traveled32, Thank you for your comments about our hotel. We are delighted that you enjoyed your stay with us. We want you to feel like you are at home. Please visit with us again.

Reviewed 3 days ago NEW

Very easy to get to, great location. The staff was super friendly making check in and out flawless. Room was as comfortable, clean and well equipped. Bathrooms were clean as a pin. Breakfast was well stocked and very tidy with some super sweet attendants. This is the best place to stay on the Island hands down! Clean, friendly and great...

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Helpful?
Thank Neubauernm
Stockholm
Reviewed 6 days ago NEW

It is a nice hotel with friendly staf but far away from everything. The shuttle is good but you have to reserve in advance which means that there is no spontaneity. It is a good 20 min to go to the ferry. It is nice that the breakfast is included and it is ok. I would like to see the...

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Helpful?
Thank Cilia
GREAT MILLS
Reviewed 1 week ago via mobile

Growing up in Staten Island was a great experience we get flack for being the lesser part of NYC but the joke is on those who think that. Since I got married to a navy guy and left the island and my family is all gone we needed a place to stay when we come back to visit. My family...

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Helpful?
Thank Maura N
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear Maura N, Thank you for your comments about our hotel. We are delighted that you enjoyed your stay with us. We want you to feel like you are at home. Please visit with us again.

Coral Springs, Florida
Reviewed 1 week ago

The staff was really helpful anytime I asked for anything, such as early check-in, or a hot chocolate packet at 10pm. The bed is comfortable and the complimentary breakfast is nice. The shower head is mounted about 9 feet up on the wall so that you can not reach it to change the shower spray, but the bathroom is clean.

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Thank FloridaResident32yr
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear FloridaResident32yr, Thank you for your comments about our hotel. We are delighted that you enjoyed your stay with us. We want you to feel like you are at home. Please visit with us again.

Toronto, Canada
Reviewed 1 week ago

Paid an obscene amount to stay here for New Year's Eve, requested non-smoking - room smelled of smoke. Bathtub drain broke off - tub didn't drain. Breakfast wasn't great. Unfriendly staff. Put on hold

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Thank G1684GA
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear G1684GA, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us. We are taking your comments in to consideration as we take the steps necessary to make it right for you and our future guests. We hope to have another opportunity...

NY
Reviewed 1 week ago

Not bad clean rooms, it is a pretty newish hotel. The ac was kinda noisy but it's winter. Bed was clean so was the bathroom.. I had a room with a couch and table was very spacious and clean would stay here again

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Thank 491frankn
Buffalo, United States
Reviewed 2 weeks ago

Terrific Time at a Well Run Hotel during the 2016 Yuletide Rush. I arrived later than usual, and despite this, the staff were friendly & helpful throughout my stay. I would recommend this place to anyone looking for a good place to stay in the New York metropolitan area.

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Thank Q3462XHedwardk
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear Q3462XHedwardk, Thank you for your comments about our hotel. We are delighted that you enjoyed your stay with us. We want you to feel like you are at home. Please visit with us again.

Lucernemines, United States
Reviewed 3 weeks ago

Great place to stay. Last minute arrangement and they were very accommodating. I accidentally left items in the room and housekeeping waited for me before cleaning room. Thank You for being so understanding and GREAT people.

Review collected in partnership with Hampton
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Thank M4325VRchrisl
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

dear M4325VRchris, Thank you for your comments about our hotel. We are delighted that you enjoyed your stay with us. We want you to feel like you are at home. Please visit with us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
A shuttle is provided through the Hilton Garden Inn across the parking lot from Hampton Inn & Suites property. Please contact hotel directly in advance to confirm pick up and drop off. New York State Law prohibits the use of a commercially operated pool without a contracted life guard present. This stipulates our pool hours. Monday through Friday 5pm-10pm and Saturday and Sunday 9am-8pm, (accommodations for pool are set at the Hilton Garden Inn across the parking lot while our pool is closed or blocked off due to pool parties.) ... more   less 

Additional Information about Hampton Inn & Suites Staten Island

Address: 1120 South Ave, Staten Island, NY 10314-3410
Location: United States > New York > Staten Island
Price Range: $131 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Staten Island 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hampton Inn And Suites Staten Island
Hampton Inn & Suites Staten Island Hotel Staten Island
Hampton Inn Staten Island
Staten Island Hampton Inn
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Staten Island staff and other travelers.
29 questions
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See all questions (29)

Questions? Get answers from Hampton Inn & Suites Staten Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floors are less prone to parking lot noise. Large suites are VERY large with plenty of space.”
 of 5 bubbles TravelerAtTimes, 5 weeks ago | Read review
“suites are bigger”
 of 5 bubbles 438trisha, Nov 1, 2016 | Read review
“Stay on the front side as it may be little quietler.”
 of 5 bubbles onthegoVictor_NY, Nov 1, 2016 | Read review
“Would choose upper floor next time.”
 of 5 bubbles Chazyman, Oct 27, 2016 | Read review
“Ask for one with a clean rug and Hot water.”
 of 5 bubbles RobM835, Oct 18, 2016 | Read review
5 of 5
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