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Hilton Garden Inn New York/Staten Island

Traveler (111)
Room & Suite (231)
Dining (31)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Welcome to Hilton Garden Inn New York/Staten Island. Situated 10 minutes from Newark Airport and 25 minutes from Manhattan. We're the heart of the Corporate Park of Staten Island, nestled in 415 acres of preserved woodland. Enjoy proximity to the Staten Island Ferry, the Statue of Liberty and the future site of the giant New York Wheel. Settle into one of our 198 modern guest rooms or suites and enjoy complimentary WiFi. Relax on our Serta bed or work at the desk with ergonomic chair. Savor freshly prepared breakfast, lunch and dinner at Lorenzo's Restaurant, Bar & Cabaret, featuring Italian and American cuisine and Tony Award-winning cabaret performances on select Friday evenings. Prepare a meal from the 24-hour Pavilion Pantry with your in-room microwave, refrigerator and coffeemaker, or evening room service.
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Property amenities
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
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HOTEL STYLE
Green
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HOTEL CLASS
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Reviews & more
1,326Reviews
515Photos
29Q+A
100Room tips
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Popular mentions
+5
Stayed here for three nights. Nice hotel that has everything you need- good workout area, great restaurant, good store with snacks, all day coffee. Clean rooms. Would stay there again! The staff were pleasant and helpful.
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Hotel's Favorite
Speedy check-in. The room was very clean, needs refurbishment since the walls and bathroom door were scuffed. Could hear people in the hallways. The staff at Lorenzo's for breakfast were very courteaous and accomodating.
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Review collected in partnership with Hilton Garden Inn
Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten Island
Responded 1 week ago
Greetings! Thank you for sharing your feedback. We're glad you enjoyed your stay. However, we see that you did mention a few concerns, and we'd like to assure you that we will be passing those onto our Hilton team. We take our guest feedback very seriously! Thanks again for staying with us: come visit again soon.
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Stayed here for a few days, and my opinion was very varied, from exceptional service from Elsa (cleaning) to poor service. First we arrived and the doors to the front were broken, and no one advised us to use the restaurant doors to enter, them while entering with all our
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Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten Island
Responded 4 days ago
Greetings! We're sorry to hear that your experience wasn't totally satisfying. Our Hilton Team LOVES our guests, and so hearing feedback like yours is definitely out of the norm for us. Please get in touch with us privately: we'd like to continue the dialogue and gather more details about your stay. But we thank you for your visit, and are glad to hear that Elsa was able to help you! We do hope you will visit again, and that this time we can roll out the red carpet and make you feel welcome.
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Best New year's Eve !! Great Value for wonderful lavish experience. This was professionally planned. All the details were well thought out. All the way down to the guests seated according to the correct age group It was enjoyable and appropriate.
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Review collected in partnership with Hilton Garden Inn
Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten Island
Responded 1 week ago
Maria! Thank you for ringing in the New Year with us! We're so happy that your experience was a happy one. Come visit again soon.
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The staff was very welcoming and accommodating, the rooms were a good size and very nice. They definitely pay great attention to detail. We stayed during Christmas week and had a very nice complimentary breakfast on Christmas morning. We're looking forward to staying here again.
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Review collected in partnership with Hilton Garden Inn
Response from Kimberly P, General Manager at Hilton Garden Inn New York/Staten Island
Responded 1 week ago
This is music to our ears. Thank you for your kind words. We are eagerly awaiting your next visit!
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Hi Michael! Congratulations on your sons competition and good luck! Yes there are many bakeries in the area of the Hilton Garden Inn on SI. One being ‘Renato’s Bakery on Forest Ave. Very good just not sure of delivery options... also very good bakery’s on Hylan Blvd ( up the street from where the track is).. there is Bruno Bakery (very very good) and Royal Crown Bakery also very very good. You have Bakery options so no need to worry... just call or visit and place your order 😍remember your on SI home to Bakeries and Pizzerias! Lol. I’m positive the Hilton Garden Inn can hold your sons Birthday Cake! This hotel is known for all the events they are constantly holding. They have 3 or more ballrooms and a very nice restaurant ‘Lorenzo’s’ all on site. Good luck and enjoy your stay!
1 vote
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No. The shuttle service is only to Newark airport.
0 votes
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How much is the shuttle to the cruise port, we do not have a car, arriving from UK. Thankyou
If you are leaving from this Hotel then the Fair for an Uber/Lyft or Taxi will likely be between $60 and $75 USD. I am not aware of any other shuttle service from this hotel that will get you there.
0 votes
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Travelling from UK for cruise, how much is the shuttle to the cruise port.
Sorry can't help you out, renting always a vehicle.
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Dear Carolyn F, Yes we do have a complimentary shuttle that you can use to go to and from the Staten Island Ferry. Our shuttle is based off reservations and availability so once you really know when you need the shuttle please call the Front Desk to book the trip. The ferry will drop you off in downtown Manhattan.
2 votes
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123456
"For thicker walls, get a room that is not "connecting"."
"Choose a different hotel"
"make sure there is no an event"
"Some rooms on the second floor have views of machinery, a/c units etc."
"Top floor was quiet until the weekend when it's where the bridal parties stay and party on the floor above."
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PRICE RANGE
$133 - $252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn new york/staten island hotel staten islandhilton staten islandstaten island hilton garden innnew york city hilton
LOCATION
United StatesNew YorkStaten Island
NUMBER OF ROOMS
198
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