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Hilton Garden Inn New York/Staten Island

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Hilton Garden Inn New York\/Staten Island
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913 Reviews from our TripAdvisor Community

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Showing 899: English reviews
Atlant, United States
2 of 5 stars Reviewed yesterday NEW

I give this hotel a zero. When you see the hotel on the website, there were so many more amenities than it actually has open or using. The bar wasn't manned properly. The pool didn't open until 5PM, but we were told we could walk to the Hamptons and use theirs. They didn't offer to give us a shuttle ride... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brenda J
east longmeadow ma, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

One of the best hotels that I have stayed in. The other hotels where all Hilton Garden Inns. The dinning facilities are Great , food is great. the Lamb chops where The best that I ever had. The Bar served execlent drinks . I liked the room service foe the drinks

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stephen L
Kaylinn H, Front Office Suprevisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Stephen L, Thank you for reviewing our hotel and I'm thrilled to hear that you enjoyed your stay as well as our onsite restaurant, Lorenzo's. We hope to see you again. More 

Cleveland, Ohio
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel itself is beautiful. Access to a computer and printer really helped us. They have a complimentary shuttle to the ferry but you have to sign up for it. Since the first available time wasn't till 2:30pm we ended up not being able to use it and had to drive and pay for parking at the ferry. The beds... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Holly H
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Holly H, Thank you for taking the time to review your stay with us. I'm happy to hear that you were able to utilize our complimentary business center and shuttle. We hope to see you again. More 

Bethesda, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was helpful, our early check in was honored. Room was lovely and immaculate. Pricing was very good. Breakfast was laid out well and the choices were just what we wanted. The wait staff was very friendly and allowed us to order a la carte. Check out was quick, ample parking. We felt very safe and secure there.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Anita S
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Anita S, Thank you for your review. We appreciate your kind words and thorough assessment of our property. We hope to see you again. More 

Level Contributor
6 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Terrible experience. Usually, I don't complain; however, our hotel room did have working AC. We were put in there anyway. They were completely booked and could not move us. They came to look at it, but I don't know if the person who came up had any experience with AC. I would not stay here again.

Helpful?
Thank Jamie P
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Jamie P, I'm sorry to hear that your recent stay did not meet your expectations. This is not a common issue at our hotel and it's unfortunate that you experienced it. Please contact the hotel so we can discuss your issues further. More 

Alton Bay, New Hampshire
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived here for a wedding. Free airport shuttle from Newark was a plus. The entrance was beautiful, there was a large lounge area of to the right after walking in. There was a restaurant off to the left. The wedding was held in the ballroom. There is valet if you drove to the ballroom entrance. Everything was perfect and the... More 

Helpful?
Thank Amanda F
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Amanda F, Thank you for reviewing your recent stay with us and for giving your feedback on various aspects of the hotel. We're thrilled that you enjoyed your stay and hope to see you again. More 

Staten Island, New York
1 review
5 of 5 stars Reviewed 1 week ago

Went to my nephew's wedding. My family came as well as other members. Hotel service was excellent everyone very helpful. Food was also very good. Bar was friendly. Rooms were ok. Neat enough. Kids had fun in pool

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 742margiek
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear 742margiek, Congratulations on your nephew's recent nuptials and we're thrilled that we were able to celebrate such a joyous occasion with you and your family. We appreciate your feedback on various aspects of our hotel and hope to see you in the future. More 

Shoreham, New York
1 review
5 of 5 stars Reviewed 1 week ago

Great place to be. Fast moving place for anything you need. Short stay , major event , or just dinner and a cocktail. . Enjoyable by any means. It doesn't get much better than this hotel and staff. They are always happy to see you. Thanks. Bernie.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank berniec332
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear berniec332, Thank you for your review. We pride ourselves on being versatile and able to give each guest the experience that they're looking for during their time at our property. We're happy to hear that you enjoyed yourself and hope to see you again. More 

Narberth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was clean, had great staff, and did a wonderful job with the wedding (including before and after parties). We would stay here again, for sure. The garden provided a beautiful setting for the evening wedding.The food was awesome, too!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susie R
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Susie R, Thank you for taking the time to review your recent stay with us. It's great to hear that you enjoyed your stay and the wedding that was being held here. We appreciate your kind words and hope to see you again. More 

Knoxville, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Short 15 minute ride from the Newark airport. The free shuttle to and from the airport was great. It will save you $48 for a taxi ride and the tolls. Room was clean, staff was very courteous as we arrived very late. Affordable rates $129 a night. Lorenzo restaurant offers a very good breakfast for 14.95

Helpful?
Thank Thecobratn
Kaylinn H, Front Office Supervisor at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Thecobratn, Thank you for your review. We appreciate the feedback on a few of the amenities that we offer and we're thrilled that you enjoyed your stay. We hope to see you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Garden Inn New York/Staten Island

Address: 1100 South Ave, Staten Island, NY 10314-3410
Location: United States > New York > Staten Island
Price Range: $142 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/Staten Island 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Hilton Garden Inn New York/Staten Island Hotel Staten Island
Hilton Staten Island
Staten Island Hilton Garden Inn
New York City Hilton
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