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Comfort Inn Staten Island

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Traveler (29)
Room & Suite (71)
Dining (16)
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Overview
  • Excellent43%
  • Very good31%
  • Average12%
  • Poor8%
  • Terrible6%
Travelers talk about
“front desk”(84 reviews)
“rooms are small”(20 reviews)
“new york”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Shuttle or Taxi Services
Fitness center
2 Star Hotel
All hotel details
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Rooms
Jul 9Jul 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)
There are newer reviews for Comfort Inn Staten Island
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Traveler rating
147
106
43
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23
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LanguageEnglish
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147
106
43
26
23
Show reviews that mention
All reviewsfront deskrooms are smallnew yorkcruise terminalthe king size bedbreakfast roomfree shuttlehotel is locatedthe holiday innhot breakfastwaffle makeryogurtbeds were comfortablebreakfast staffminute driveclean hotelcape liberty
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11 - 15 of 345 reviews
Reviewed November 15, 2017

This hotel used to be part of Holiday Inn and it was acquired over. Great price for a good deal. Essentially you pay less and get what you would get in a Holiday INN (not the express one).The location is great too, a 25 minute...More

Thank Jit Hoong L
Response from HI Express S, Front Office Manager at Comfort Inn Staten IslandResponded December 15, 2017

Dear Jit Hoong L, Thank you for your feedback. We are glad you enjoyed your trip to Staten Island and look forward to seeing you again soon.

Reviewed November 12, 2017 via mobile

The front desk staff were extremely nice and welcoming. The rooms were clean and cozy. The only downside was the vending machines did not work. Other than that, it was a good experience and would definitely book here again.More

Thank Jessica L
Response from HI Express S, Manager at Comfort Inn Staten IslandResponded November 14, 2017

Dear Jessica L, Thank you for taking the time to leave us your feedback on your recent visit. We are delighted we were able to provide a great overall experience! Our staff works hard to ensure guest satisfaction. We will make sure the vending machines...More

Reviewed October 26, 2017 via mobile

My husband & I stayed at this hotel for three nights this past weekend. We had read the reviews that the rooms were small but we didn’t expect them to be minute. We had a king size bed which left barely enough room to walk...More

Thank Pat W
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded October 31, 2017

Dear Pat W, Thank you for taking the time to leave us your comments. We want to apologize for any inconveniences experienced during your recent visit. Unfortunately, because we are a New York City property our rooms are limited to standard sizes which run very...More

Reviewed October 6, 2017

the people are very kind and helpful here. the bathroom was very clean and everything like i wanted. there is a bus shuttle to the ferry a few times a day. Shahir at the front desk helped me very much all the time. the hotel...More

Thank yvonneveraburgener
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded October 7, 2017

Dear yvoneeveraburgner, Thank you for taking the time to leave us this wonderful review on your recent experienced. We are delighted we were able to provide a great experienced, especially Shahir, who will be commended for his outstanding service! We appreciated your feedback so other...More

Reviewed October 6, 2017

We stayed here at the start of a great tour of USA. Room was clean. Staff very friendly & helpful. Very good Complementary breakfast. Wide verity to select from. The lady manning the pantry even provided a part breakfast on a day that we had...More

Thank acmemc
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded October 7, 2017

Dear acmemc, Thank you for taking the time to leave this wonderful review. We are delighted to hear of your experience and that we were able to provide an overall great visit. Your feedback for other guest to see is greatly appreciated and we hope...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Multilingual Staff
Breakfast Available
Meeting Rooms
Business Center with Internet Access
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$133 - $224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$133 - $224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (29)
Room & Suite (71)
Dining (16)
Pool & Beach (1)
Amenities (17)
Business Center & Event Rooms (5)
Questions & Answers
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moose753
May 17, 2018|
Answer
Response from Ted S | Reviewed this property |
Major Suckage!!!!
0
Votes
lexiii0117
March 2, 2018|
AnswerShow all 4 answers
Response from acmemc | Reviewed this property |
Since you are in New York itself why don't you give them a call ?
0
Votes
brandy6988
March 15, 2017|
AnswerShow all 4 answers
Response from Robert H | Reviewed this property |
We drove to the Staten Island Ferry, which is free. Once off the ferry, the subway is right there. Very easy.
0
Votes
Room Tips
"My room faced the back, so it might have been quieter. I could hear the peepers, so that was nice."
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"Avoid at all costs"
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"Pick some on top floors"
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"Not sure of the other rooms."
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