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Comfort Inn Staten Island

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Comfort Inn Staten Island
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309 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Philadelphia, Pennsylvania
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived about 11 PM and had to stand for over 5 minutes at the front desk to be noticed by a clerk sitting at it and enjoying a personal phone conversation about his ability to provide a room for $60/night (I wish I would have a friend in a hotel). Ok, finally we got the keys, went up to the... More 

Helpful?
Thank Yuri B
Brooklyn, New York
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

As a city residence I needed a hotel for an unexpected funeral on Staten Island with easy access to Newark Airport to transport family. This hotel met the bill including the reasonable price. Yes the rooms are small but they are the same size you would get at similar hotels in Manhattan, without breakfast and free parking/internet. It is true... More 

Helpful?
Thank BrightonLine
Norway
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We started our vacation at the Comfort Inn at Staten Island. Our luggage didn't come and after the second day Comfort Inn called for us-what a service! Well they speeded up the process and they came. Always friendly when we came in. Everyone was so nice! Special thanks to Isabella, Erica and Sean. Great stay at the hotel.Best regards from... More 

Helpful?
2 Thank jnste
Melissa E, Manager at Comfort Inn Staten Island, responded to this review

I would like to start off by saying thank you so much for sharing your experience you had while staying with us here at Comfort Inn Staten Island. Customer service is what we specialize in here, we want all our guest to enjoy their stay with us. I will share your kind words with the staff to keep encouraging them... More 

Ellwood City, Pennsylvania
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 11, 2016 via mobile

Reasonably priced,15-20 minute drive to Staten Island Ferry. Best way to get to Manhattan. Rooms were small but your only there to sleep. Shares parking with Holiday Inn & Holiday Inn Express so it might be hard to find a space during busy times. Clean rooms, friendly staff,good breakfast. Would stay again.

Helpful?
2 Thank catman61
Melissa E, Manager at Comfort Inn Staten Island, responded to this review

I would like to Thank you for taking the time out to rate your stay here at the Comfort Inn Staten Island NY. I will share your comments with the staff as this helps us to keep striving on great customer service. We are pleased to hear you enjoyed our hot breakfast and our clean rooms. We hope to see... More 

Hanover, Massachusetts
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 3, 2016

Small comfortable hotel with great amenities for a traveler. Stayed one night before cruising out of Bayonne NJ. Hotel is clean and comfortable with nice helpful staff from the front desk to the housekeepers and the shuttle bus driver. Cruisers can leave their car safely at the hotel and be taken to and from the cruise port in their shuttle... More 

Helpful?
3 Thank Gerry S
Melissa E, Manager at Comfort Inn Staten Island, responded to this review

Hello Gerry... Firstly, i would like to thank you for choosing our Comfort location. Your review is a very positive one, and it offers us encouragement to keep up the good work. It is a pleasure to know that we have satisfied your traveling needs and we look forward to accomodating you in the near future. Have a great day,... More 

South Carolina
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 29, 2016 via mobile

Very friendly staff, the breakfast was great, and the beds were so comfortable! The hotel was easy to find. The hotel was Also clean and quite. The family was well rested for another adventurous day. If returning will definitely stay there again sands the prices where great.

Helpful?
Thank 1081hotmama
Melissa E, Manager at Comfort Inn Staten Island, responded to this review

Good Day... On behalf of myself and our staff here at Comfort; we would like to thank you for staying w/us. It brings us great pleasure to 'hear' that you and your family enjoyed a fulfilling stay at our location! We do look forward to your future arrival and hope to continue to provide quality customer service for you and... More 

Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 27, 2016

This is a relatively newer hotel that I got a good deal on (for New York Pricing). Was pleasantly greeted with lemon water (which was a nice touch). Breakfast was good and plentiful. Staff was very nice. If you're planning on using the shuttle to the Staten Island Ferry, plan ahead- seats fill up. Parking was ok, but worried would... More 

Helpful?
1 Thank Rick B
Melissa E, Manager at Comfort Inn Staten Island, responded to this review

Good Day Mr. Ricky ...We here at Comfort are happy to read your review. It offers a bit of positive insight to those who are considering our location. We are pleased to know that you were able to take advantage of our many amenities and that you enjoyed your time with us. Please return soon and yes, bring the kids! More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 24, 2016

Upon arrival, staff was very friendly and welcoming. room was clean and amenities were good. Front desk assisted me in getting to Manhattan from the hotel: Free shuttle brings you to free ferry, I got there in 1 hour! :) I was woken up in the middle of the night by security who was trying to come into my room,... More 

Helpful?
Thank smiles4life
Melissa E, Manager at Comfort Inn Staten Island, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Downingtown
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed May 16, 2016

We come every year to participate in the Norwegian Independence Day Parade in Bay Ridge, Brooklyn ... The hotel we have stayed in had closed and it was suggested that we look in Staten Island for rooms .. The Comfort Inn was perfect .. Yes, it took a few more minutes and a bridge toll to get there but what... More 

Helpful?
Thank Erlandsdottir
Melissa E, Manager at Comfort Inn Staten Island, responded to this review

Thank you for sharing your experience here at the Comfort Inn Staten Island, It's always great to hear feedback from our guests. We do take pride in customer services, and I will share your kind words with the staff to help keep them motivated to serve all guests with the same accomodations. We look forward to your return. Thank you... More 

Mirabel, Qc
Level Contributor
367 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 370 helpful votes
5 of 5 stars Reviewed May 6, 2016

This hotel is located in a quiet area of Staten Island. It is a 20-25 minutes drive from the ferry terminal. You can either drive (and try to park at the ballpark by the ferry terminal) or take the free hotel shuttle to the ferry terminal in the morning (every hour starting at 8:00 AM) and back to the hotel... More 

Helpful?
Thank Ben0844
Melissa E, Manager at Comfort Inn Staten Island, responded to this review

Good Day. We are happy to hear that you enjoyed your stay with us at the Comfort Inn. We are glad to see that you were able to take advantage of our amenities including our shuttle service and our tasty breakfast! We thank you for the kind words and we look forward to your next stay with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Staten Island Comfort Inn is conveniently situated in the heart of Staten Island, one of NYC's boroughs. Our ideal location is close to Newark Liberty Int'l. Airport and northern New Jersey's main business corridor. Comfort In provides complimentary Shuttle service to Staten Island Ferry and local area. The shuttle is operation with limited hours. Free parking, proximity as well to the Staten Island Ferry across to Downtown Manhattan makes this a perfect business travel selection. The Art & Science Museum is rich in its varied collection of the arts and and historical objects. Historic Richmond Town, a restored village and museum complex devoted to life on Staten Island; National Lighthouse Museum, Staten Island Zoo, Richmond County Bank Ballpark Home of the Staten Island Yankees, John A. Noble Maritime Collection. All are within easy reach.Accommodations offer: Free wi-fi Internet, Free 24-hour coffee and tea, on-site parking and Fitness center. Your Morning Breakfast features full hot/cold delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Free local calls, access to the business center equipped with computers,copy and fax services. ... more   less 

Additional Information about Comfort Inn Staten Island

Address: 310 Wild Ave, Staten Island, NY 10314
Location: United States > New York > Staten Island
Price Range: $114 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Staten Island 2*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Staten Island Hotel Staten Island
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