We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I'm really surprised by the amount of positive ratings for this hotel. Believe me when I say that I'm not a "fussy" traveler! Here are the facts of our only stay at this hotel ....
First, the reason we chose this location was for the...More
It is in a quiet area, about a half hours drive to/from the Staten Island ferry. They do offer a shuttle but the last shuttle from the ferry is 9pm and we knew we would be later than that so we did not utilize the...More
We arrived at midnite after a long day of driving, exhausted and just wanted to sleep. The room was nothing more than a closetless tiny room with a Queen bed NOT a King that we paid for!!!! The bathroom had no place for more than...More
Thank Laila G
Response from HI Express S, Director of Sales at Comfort Inn Staten IslandResponded 2 weeks ago
Dear Laila G,
Thank you for taking the time to leave us your feedback. We want to extend our sincere apology for the issues experienced during your recent visit and also our condolences for your loss. Your satisfaction is extremely important to us and we...More
Clean, but small room. Excellent complimentary breakfast. HOWEVER. a 36% rate increase from last year to this year!!! Not really worth it any more. All emails to the management co., M&R Mgmt. in Great Neck, to complain about the ludicrous increase, were returned as undelivered.
I booked this last minute due to a layover and was very pleased with the standard of the hotel. I availed of the free shuttle service from the hotel to the ferry and thought this was a brilliant idea! Would certainly stay again.More
Response from HI Express S, Manager at Comfort Inn Staten IslandResponded 4 weeks ago
Thank you for taking the time to leave us your feedback. We are delighted you enjoyed your stay and our complimentary shuttle service to the Staten Island ferry was convenient for your trip! We look forward to seeing you again soon for an...More