First time staying at Shelter Island House & my husband and I will return. Our room was large, immaculate w/ a spacious walk-in shower. My favorite in the morning at the breakfast bar was the delicious fresh fruit and excellent coffee. Staff are friendly, but best of all was the hospitality provided by the owner, Suzanne.
Stayed here with my husband and daughter for a weekend getaway. I have never been to shelter island and was really looking forward to getting away .I was a bit disappointed with our queen room. It definitely didn’t look like the hotel room pictures online and needs a little updating I didn’t see an outdoor bar and the pool outside isn’t heated. I would also warn people with kids to be be careful of the water in the bathroom it gets super heated even if turn on just the cold I almost burned my hand a few times. The indoor osprey bar now has a limited menu. What I did love about the place was that it was quaint, had a decent breakfast given the times and is close to crescent beach .You can walk there from the hotel and they did offer a town beach pass for the whole week which was $70. The employees were pleasant. They do have beach chairs and umbrellas as well as bikes available for you to use which was a nice touch. I would come back and stay here just wish it wasn’t as expensive for the room. But it’s hard to find places to stay out here for a reasonable price during the summer season…
This was the first time in years that we visited Shelter Island, From the moment we arrived there it was an excellent experience, We are well traveled and typically spend most weekends on East Hampton. The owners are kind, hospitable and so welcoming, Excellent service, Our room was well sized, comfortable and super clean, The atmosphere of clientele were friendly and warm. We had a TON of laughs, good drinks and excellent food at their restaurant. This will be our new spot. Can’t wait to return,
This place is just a delight! Our kind room was absolutely darling, immaculate, and so comfortable. The staff was so friendly we felt literally "at home", and everything was just wonderful, from start to finish.
We stayed in early May 2021. The hotel was very comfortable--everywhere newly decorated and well looked after. Our room was lovely. The staff were friendly and very careful about Covid precautions. For Shelter Island, and the quality of the hotel, we thought the prices were good value. New York State will be opening up later this month, and we assume the hotel's bar and restaurant will be opening up too. We enjoyed our stay so much that we have already booked up to return in July. We are hoping to try the restaurant then.
Just got back from a mid week getaway to shelter island. From the moment we arrived until the moment we left we were well taken care of. The staff went out of their way to make sure all our plans were set and made several great recommendations. Highly recommend the clean and Covid safe and comfy setting. Can’t wait for the spring to go back!
Friendly staff - and lovely bathroom (up to date and large) - but the room itself was tired. The bed was also 3.5ft off the ground and very difficult for my mother to climb into. When we asked for a step stool - we were given the folding one that the on-site handy man uses (paint stains and all) which wasn't the easiest to use. Additionally - the takeaway breakfast was completely inedible, not even cooked all the way through. For the price - I was expecting a higher quality accommodation.
Emma welcomed you! She was so nice and helpful! They are lucky to have someone like her as a first impression! Getaway for one night. Beautiful pool, bar, gazebo area. Beautiful flowers every where.5 minute walk to the beach. Very quaint and tranquil. Serviced coffee, juice, yogurt and fresh baked goods for breakfast.
We visited this hotel in July 2020, so just as phase 3 reopening started during the COVID 19 pandemic. We stayed during the week so the rates were slightly lower than during the weekend but it ended up being over $900 for two nights in a room with 2 queen beds. We thought this was expensive given that the amenities of the hotel were almost inexistant due to COVID-19 safety measures. Pros and cons below. Pros - Shelter Island is beautiful and it is a very relaxing getaway from the city. The hotel is right by the beach (7 minutes walk), it has a pretty yard and a cute pool. The hotel is in a typical house for the area and it is very pretty from the outside. The room was clean and the front desk people were kind. Cons - The hotel restaurant is closed (it is not even open for outdoor dining) so this means that no meals are available at the hotel. The welcome email advertised that the bar would be open from afternoon to evening but that was completely unclear to us (ie, the bar seemed closed). The hotel shut down its bike rental service and there is no taxi on the island at this time so unless you come with a car, movement is very limited. The hotel offers a complimentary « grab and go » breakfast which consists of a box of mini pastries that are not that great and coffee in paper cups. Finally, the hotel room was clean but not up to date - paint was chipped on certain walls, the refrigerator made noise, the shower curtain hangers were falling off and a smoke detector was missing on the ceiling. Conclusion - We understand there is a pandemic and were expecting fewer amenities but we were expecting great service to make up for it and a spotless room, especially given the price tag of $400+/night. From our perspective, breakfast should be properly served outdoors and a bartender should be available to show that the bar is open. Ideally, the bike rental should also be made available. All in all, so glad we got away from the city in such a restful place but the hotel needs to do a bit more to justify the high price. …
A place where you can really get away from it all. Small inn on a gorgeous little island. Close to the beach and lots of restaurants to choose from in the area. The rooms are quaint and comfortable. Bathrooms nice and spacious and the pool area is a great gathering place. Fresh pastries and coffee in the morning and will go back again soon! Thanks
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