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DoubleTree by Hilton Schenectady

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Traveler (6)
Room & Suite (19)
Dining (9)
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Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible3%
Travelers talk about
“double tree”(14 reviews)
“union college”(26 reviews)
“cookies”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Schenectady
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Schenectady
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 4Jun 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (257)
Filter reviews
257 results
Traveler rating
134
77
25
12
9
Traveler type
Time of year
LanguageEnglish
134
77
25
12
9
Show reviews that mention
All reviewsdouble treeunion collegecookiesfire pitgraduation weekendroom servicevery clean hotelstaff was extremely helpfulawesome staychecking ingreat hotelbusiness tripthe staff was greatone night staybreakfast buffetwould highly recommend this hotelacross the street
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1 - 5 of 257 reviews
Reviewed 3 days ago

Staff is amazing! They made the experience an excellent one. From the check-in staff to the staff in the restaurant, the housekeeper and the chefs - all first-rate. Meals very good. Such great and proactive customer service.More

Review collected in partnership with DoubleTree by Hilton
Thank mare_z077
Response from Tom G, Manager at DoubleTree by Hilton SchenectadyResponded 2 days ago

Dear mare_z077 Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the...More

Hotel's Favorite
Reviewed April 13, 2018

Stayed with my family and the room was super clean. We used the pool which was well maintained and also very clean and chlorinated well. My kids love the breakfast; especially the waffles they can make. Wifi for 3 ipads was fine - the kids...More

Thank Susan F
Response from Tom G, Manager at DoubleTree by Hilton SchenectadyResponded April 16, 2018

Dear Susan F Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! and I hope...More

Reviewed 1 week ago

This is a nice place to stay. I love the salt water pool. The rooms were nice, big television and full cable. The only problem was the place could have been cleaner. The bathroom floor was dirty, and the vent had a lot of dust,...More

Review collected in partnership with DoubleTree by Hilton
Thank Nicholas C
Response from Tom G, Manager at DoubleTree by Hilton SchenectadyResponded 1 week ago

Dear NickCeglio We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to...More

Reviewed 2 weeks ago

A group of us on a business trip chose this hotel for it's location. We had never stayed at a Double Tree by Hilton before. From the minute we walked in the front door, the staff was friendly and polite. The check in process was...More

Review collected in partnership with DoubleTree by Hilton
Thank peterkQ3239KP
Response from Tom G, Manager at DoubleTree by Hilton SchenectadyResponded 2 weeks ago

Dear peterkQ3239KP It brings me a lot of pride and joy to read you're review of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip. Regards,...More

Reviewed 3 weeks ago

I spent 4 nights at this hotel, all 4 nights I complained that the person next door was smoking. Did nothing about it other than ask me to change rooms at 9-10pm, when I need to be sleeping. I was offered nothing for my inconvenience.More

Review collected in partnership with DoubleTree by Hilton
Thank JeffF0ss
Response from Kate F, Front Office Manager at DoubleTree by Hilton SchenectadyResponded 3 weeks ago

Dear JeffF0ss: Thank you for taking the time to share your experience on your recent stay at our hotel. Please accept my sincerest apologies for the issue you encountered during your stay. While we regretfully fell short of meeting and exceeding your expectations, we truly...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$126 - $318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$126 - $318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (6)
Room & Suite (19)
Dining (9)
Pool & Beach (2)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
michaelhA7401FJ
April 6, 2017|
AnswerShow all 2 answers
Response from Tom G | Property representative |
Hi Michael Sorry for delay we had to get payment from third party. Issue has been corrected and you have been refunded. Thank you
1
Vote
LawyerTraveler
July 14, 2016|
AnswerShow all 7 answers
Response from Joe J | Property representative |
Hi LawyerTraveler, I hope you enjoyed your weekend. While we do not allow pets, we would love to have you as our guest.
0
Votes
jerod k
April 11, 2016|
Answer
Response from jerod k |
Is their a vegatable or fish restaurant
0
Votes
Room Tips
"We chose a higher floor which was extremely quiet."
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"My room faced over the roof of the lobby and a large empty parking lot, so no noise issues."
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"Any room will do in this hotel!!"
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"Hilton Honor floor was amazing"
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