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Comfort Inn Saugerties

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Comfort Inn Saugerties
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157 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Saugerties
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Showing 155: English reviews
New York
Reviewed August 14, 2013

I had an overnight stay in this hotel. Checkout time is 11 AM. I went out to breakfast and returned to my room at 10 AM to find all my belongings removed by the housecleaning staff. When I went to the front desk quite annoyed, they did not even know where my belongings were. It took the general manager to...

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Helpful?
1Thank themerm19
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

We are sorry about the mix up with your checkout. The problem was caused when a guest came to the front desk to check out and gave us your room number. When the housekeeper went to clean the room, she saw only very small bag packed and sitting on the floor. She belived that the guest had forgoten it. She...

PA
Reviewed August 13, 2013

Room was clean, bathroom fine, bed good, breakfast ok, staff ok. Problem is no elevator and only one ice machine. So if you return in the evening and want ice if you're on the second floor you have to go up to the room to get ice bucket back down the steps and hall to the middle of the first...

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Helpful?
1Thank nbat
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for your review, I am pleased by the kind things you said about us.Yes it is true we don't have an elevator, but we do note that on our web page. i am sorry you had trouble getting ice , but sometimes guest just fill up large coolers depleting all the ice. It takes the machine some time...

Reston, VA
Reviewed August 9, 2013

I have stayed at this hotel many times before when visiting relatives in the area, and was sorry to see that it has really gone downhill. The staff is discourteous and dishonest. I booked over the phone and asked if they needed my AAA member # to give me the best rate. The clerk told me that was not necessary,...

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Helpful?
6Thank Eefer
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am sorry you had so many problems with your last stay. I hope you asked for the AAA discount on checkout. All of your issues have been addressed and corrected. Please be advise because of your comments the desk clerk you spoke about no long works for the Comfort Inn. When there is a do not disturb sign on...

Reviewed July 20, 2013

This hotel is essentially in a car lot. You walk in and feel like you have immeadiatly been taken back to the 70's. All the rooms smell like the elderly. I can not describe the disgusting slop they call breakfast. Nothing is clean. My room was as dusty as the Sahara. Staff was rude and had no desire to help....

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Helpful?
2Thank ashires
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am sorry you felt so poorly about our hotel. It was just remolded a little over a year ago.So your comment that were were still in the 70 is confusing. Breakfast is served fresh every morning and is the same one that you will find in all Comfort Inns. I wish you would have personally discused your feelings with...

New York City, New York
Reviewed July 8, 2013

Stayed here for two nights while on business in the area. Rooms were big and clean but are a little dated. Make sure you read the "how to use shower" sign at the front desk before going to take a shower! Took me a few good minutes to figure this one out. Staff was friendly and accommodating. There were pet...

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Helpful?
2Thank TravelGal418
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

The entire staff thanks you for you kind comments. It was our pleasure to accommodate you.

New York City, New York
Reviewed June 24, 2013

If you are having a wedding near by do not put your guests here. It will just be headache for you! We told this hotel a year in advance that everyone at Our wedding will be traveling and staying over so we'll need a lot of rooms. We went back closer to wedding and were told we could only have...

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Helpful?
2Thank JEH993
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am sorry that you were not happy with your wedding group booking. We booked the ten rooms as requested and yes we also had other wedding groups booked, Wedding group are sometime confusing as you stated because there are so many people arriving with the same first and last name. Some guests don't know which rooms are theirs because...

Saugerties
Reviewed May 9, 2013

Location close to major highway. Gretted by friendly and informative staff. Room was clean and bed was comfortable. Nice surrounding area. Quiet setting. Not many activites in hotel, small fitness room and no pool if you are looking for such things. Enough options for your free breakfast.

Review collected in partnership with Easytobook.com
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1Thank Joan K
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

It was our pleasure to have you stay with us. Thank you for your review .

Brooklyn
Reviewed April 25, 2013

Not only was the entire place spotless, the staff was professional as well as courteous and friendly. Continental breakfast was very good also. You wont find a better value and Pet friendly as well! Larry (I think he was the manager) was from my neighborhood here in NYC so we had several nice conversations throughout my stay. james was the...

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Helpful?
1Thank Raymond L
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

It was our pleasure to have you stay with us !! THank you for writing.

Kirkland, Washington
Reviewed April 23, 2013

A basic clean hotel with a tiny fitness room. Its best feature is a free continental breakfast - a hot breakfast with sausages, eggs, pastries, fresh fruit, cereal, yogurt. Or, make your own waffles on the griddle. Great way to start your day.

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Helpful?
1Thank Bruce G
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am very happy that you enjoyed our hot breakfast. Thank you for taking the time to comment.

Nottinghamshire
Reviewed April 16, 2013

We stayed one night at the Comfort Inn in Saugerties because one of our party had taken ill with a 24 hour bug . The fellow on reception was very understanding and even gave us a discount . This Comfort Inn was small by comparison to the others but this had the advantage of having a much more personal service....

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Helpful?
2Thank JohnnyMustang
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I was so pleased that your stay at our hotel was perfect. Please stay with us again and thank you !!!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms

Additional Information about Comfort Inn Saugerties

Address: 2790 Route 32, Saugerties, NY 12477-5108
Location: United States > New York > Catskill Region > Saugerties
Price Range: $104 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Saugerties 2.5*
Number of rooms: 65
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Also Known As:
Comfort Inn Saugerties Hotel Saugerties
Saugerties Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Saugerties staff and other travelers.
3 questions
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Whitestone, New York

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Questions? Get answers from Comfort Inn Saugerties staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are an early sleeper, ask for a room away from the pool. People do use it.”
 of 5 bubbles andreis993, 3 weeks ago | Read review
“Ask for a large room on the front side of the hotel. Less highway noise.”
 of 5 bubbles jcwdz88, Oct 4, 2016 | Read review
“East facing rooms get turnpike traffic noise - if you like that sort of thing”
 of 5 bubbles HikingTom, Sep 21, 2016 | Read review
“Gym, swimming pool, good breakfast”
 of 5 bubbles galis335, Aug 26, 2016 | Read review
“All is good, but I hope that they get better orange juice!”
 of 5 bubbles Runrig_fan, Aug 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question