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Comfort Inn Saugerties

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140 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Saugerties
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Showing 138: English reviews
Atlanta, Georgia
Level Contributor
119 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed November 20, 2012

Traveler beware! Where do I begin... The lobby is dark and red with the smell of dog. The front desk is staffed with frail older gentlemen that need a refresher in customer service. The room is a typical low-end comfort inn without a microwave and only five channels (not HD) on the TV. My experience with the continental breakfast was... More 

Helpful?
1 Thank Connoisseur72
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am a little confused by your comments. No where in the building are the walls or furniture the color red.We do have more than four or five channels on cable tv and our breakfast is put out fresh daily. I hope you didn't confuse us with some other hotel you stayed at. More 

Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 11, 2012 via mobile

Geeat location just off the highway. We stopped here on our way back to New York. The room was clean, the staff very friendly, gave out treats to our dog as we were getting our coffee and breakfast. Lots of breakfast options, comfortable beds. Good value for a night's sleep.

Helpful?
Thank Kavegirl
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

It was apleasure to read your review. I hope we see you and you pets in the future. More 

ny
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed November 5, 2012

my family & i have stayed here twice, once in the summer, when our stay was ok, and once this fall, when our stay was pretty bad. both times, we were surprised to find that the hotel lobby reeks of smoke whenever a particular employee is behind the front desk (not a guest as the manager has previously claimed). it... More 

Helpful?
Thank mamator
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am so sorry that you did not have a good stay. Your comments will be addressed and changes will be made. Thank you More 

Travelers are raving about these Saugerties hotels

Bronxville, New York
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 5, 2012

After staying in a less than stellar hotel in Danbury, CT during the height of the power outage, it was a huge relief checking into the Comfort Inn - Saugerties on Saturday, November 3rd. Not only was the entire staff incredibly welcoming and competent, our room and the entire hotel was spotless. Despite some of the earlier reviews, we found... More 

Helpful?
Thank Carl W
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Your review of our hotel made all the staff take pride in the hotel. It is a great feeling when you know everything was perfect for a guest. Thank you again More 

Bronx, New York
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed November 3, 2012

The room was very comfortable, and clean. I did have a problem with the WiFi, that was not resolved during my stay, but the assistance from the Front Desk was very helpful. The area had places to eat, so the Hotel is not in the middle of nowhere. I would stay here again.

Helpful?
Thank Ivan C
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for taking the time to post such good comments about our hotel. Please tell all your friends and our hotel and area. More 

east coast
Level Contributor
325 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed October 21, 2012

The room was spacious. Beds comfy. Carpet bit stained. Bathroom was a bit dirty and small. But for the most part a decent night stay. Went down for breakfast next morning and no where to sit. In the hallway basically. They need to make a separate room like most other hotels. A bit too pricey for what u get. Cost... More 

Helpful?
Thank foodfancierEastCoast
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am sorry that our breakfast area was full when you came to breakfast. I will take your suggestion about increasing the breakfast area to corporate headquarters.. More 

Saugerties, NY
Level Contributor
80 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed October 20, 2012

The rooms are branded 'accessible' if they have an iota of a handi- cap option like a safety bar. I recently became debilitated due to cancer. I am a local woman who needed a handi- capped accessible shower as my home is NOT equipped yet. I live 2 miles from The Comfort Inn so I thought this would be a... More 

Helpful?
1 Thank UpstateNYGal
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am truly sorry that you found our handicap room too small for your needs. We do not have roll in showers and I believed you should have been told this. I am pleased that the Courtyard Marriot was able to come to your rescue. More 

Forest Hills, New York
Level Contributor
505 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 389 helpful votes
3 of 5 stars Reviewed October 4, 2012

We stay at this hotel every year for the garlic festival. It is convenient; just off 87, ten minute drive to the festival and a short drive to town and great restaurants. Check in was fast and easy. The receptionist Brice was friendly. All the staff seemed friendly and greeted us with a smile. We stayed on the second floor;... More 

Helpful?
2 Thank Gershwin12
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Thank you for all your GREAT comments about our hotel. We are pleased to serve our guests and are even more pleased that you recommend us as the place to saty in Saugerties, ny please come back again next year. More 

Southwest Harbor, Maine
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed September 18, 2012

Negative Impression. We have visited this hotel because of the horse show. Rates were higher that usual 1) The bathtub was dirty. 2) The furniture was covered with dust 3) The sheets were wrinkled. 4) AC produced stale air. 5)At breakfast boiled eggs were served without shell

Helpful?
1 Thank Yu T
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

I am sorry that your room was not perfect when you checked in. It should have been. When you reported it to me all the problems were corrected at once and for your inconvenience I reduced your room rate. Yes it is true all hotels in the area have higher rates when the Horseshows are taking place, but that is... More 

Quebec City, Canada
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 2, 2012

We stayed at this hotel last January and found it pretty good. It's just off the highway and in January, the price was good! In July, I found the price to be pretty high and the rooms we got this time around were so,so. Our rooms were on the first floor and needed updating. The clerk at the front dest... More 

Helpful?
Thank natalypr
hiphaz7, General Manager at Comfort Inn Saugerties, responded to this review

Let me say that I am sorry that you smelled cigarette smoke in the hallway. It was probably caused by a guest when they were entering or leaving the building. None of the desk clerks smoke while on duty. Yes it is true that the rates are higher in the summer. This is our High Season. I’m sorry you found... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Comfort Inn Saugerties

Address: 2790 Route 32, Saugerties, NY 12477-5108
Location: United States > New York > Catskill Region > Saugerties
Price Range: $109 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Saugerties 2*
Number of rooms: 65
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Also Known As:
Comfort Inn Saugerties Hotel Saugerties
Saugerties Comfort Inn
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