Not polite guy at the front desk (name Menny or something like this) didn't listen to me at all. I had been calling 3 times with an issue and everytime he ended the call impertinently and not being pay respect to customer.
The hotel is well situated for pass through visitors. It’s just about two minutes from to I-87 exits and easy to find. Their is a convenience store, restaurant, pharmacy and gas nearby. We stop here often on our way to the mountains and have never once had an unpleasant…
Peter was very nice when he checked us in. Room was clean and comfortable. It was quiet even though it's next to the NY Thruway and the weekend before Thanksgiving. Didn't use wifi - didn't care. Watched the telly til we fell asleep. Would stay again.
We stayed here on our recent leaf trip for fall. It is your basic comfort inn. The rooms have recently been updated so everything was nice. Our room had 2 queen beds and was very very small The bathroom was extremely small too but they were clean. The breakfast area would…
Room was clean but couldn't connect to WIFI and when I went to the front desk they were no help. Giving them a low rating due to advertising wifi and couldn't connect and they had no answers as to why.
"Room was clean and served our purposes for one night. If you want wifi don't stay here"
"Call early because being one of a very few national chains it is bound to over book quickly"
"There are only 2 floors. There was a crowd at the pool at night, so I'd avoid those rooms."
"Maybe don't stay in rooms where pets are allowed if you don't want leftover dog food on the ground."
"try to get a room on the opposite side of the freeways and interstates."