Comfort Inn Saugerties
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2790 Route 32, Saugerties, NY 12477-5108
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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$129
Free cancellation until 06/28/21
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A note from Comfort Inn Saugerties
Updated 06/02/20
About
#5 of 7 hotels in Saugerties
Location
Cleanliness
Service
Value
See why so many travelers make Comfort Inn Saugerties their hotel of choice when visiting Saugerties. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you.
For those interested in checking out Lighthouse (2.0 mi) while visiting Saugerties, Saugerties Comfort Inn is a short distance away.
Free wifi is offered to guests, and rooms at Comfort Inn Saugerties offer a flat screen TV, air conditioning, and a refrigerator.
Guests of Saugerties Comfort Inn are also welcome to enjoy a pool and free breakfast, located on site. For travelers arriving by car, free parking is available.
While in Saugerties, you may want to check out some of the restaurants that are a short walk away from Comfort Inn Saugerties Hotel, including Hudson Valley Dessert Company (1.2 mi), Giordanos Brick Oven Pizza (0.4 mi), and Emiliani Ristorante (0.8 mi).
If you’re looking for something to do, Emerge Gallery & Art Space and Green are a nice way to spend some time.
At Comfort Inn Saugerties, your comfort and satisfaction come first, and they look forward to welcoming you to Saugerties.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Horseback riding
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Washing machine
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Room features
Air conditioning
Housekeeping
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English
Location
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Contact
2790 Route 32, Saugerties, NY 12477-5108
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Popular mentions
The reservation process was difficult. “Manny” needs much training in customer service. I called to book our room which was part of a block of rooms for a wedding. He initially quoted me the incorrect price (which I had heard he had done for others also), then he WOULD NOT take my CC info to hold the room. So guess what? 48 hours before the reservation date Larry, the manager calls me stating he wouldn’t be able to hold our rooms because there was no CC on file! I had to deal with Manny another time to ask a couple questions about the room, and again, his lack of customer service manner and general knowledge about the hotel left me feeling less than confident as to what to expect upon arrival. We had 2 rooms, both appeared appropriately clean, although the room my daughter stayed in had the smell of old cigarette smoke. They advertise “breakfast”. Fortunately, we were not counting on it, because all that was offered was prepackaged honey buns and oranges. There was coffee and a juice machine. The thermos for hot water had cool water in it. I wasn’t able to make a cup of tea. The breakfast area was clean. Overall, if there is availability elsewhere near by, choose that. This hotel is more or less an old motel off the highway and is way overpriced even at the block reservation cost of $175.…
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Date of stay: July 2020Trip type: Traveled with family
1 Repost
Helpful
Response from Dhansukh Patel, Owner at Comfort Inn Saugerties
Responded Jul 17, 2020
Dear Deb, On behalf of our entire team, I would like to apologize for not matching to your expectations. Your satisfaction is important to us and we will be using the feedback to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Hotel Manager
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Here is the low down. Rates are decent, as the rundown HoJo is cheaper, and the new Holiday Inn is more. However do not plan on the extras. Pool in the morning is so full of chemicals the room is like entering a bleach filled sauna, i wouldn't dare even give it a try later in the day because once the chlorine dissipates I would doubt anyone keeps up with it during the day. Housekeeping is fair, they make the bed replace towels, but do not do much more, sink was dirty when I arrived and in need of soap (which was not refilled the next day. Breakfast was a JOKE! Out of almost everything. All the tables were in need of being wiped. What they did have was very scarce, just 3 packs of oatmeal! When I asked for peanut butter they said "sorry we do not have any, so we doubled up on the jelly." When I walked past the front desk I said that the breakfast was pathetic, to which the desk clerk said "I know". Also, note: the internet is extremely iffy, sometimes it works great, other times it’s so slow I just gave up and used my phone as a WiFi connection.…
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Date of stay: February 2020
Helpful
Response from comfortinnsaugerties, Hotel Manager at Comfort Inn Saugerties
Responded Feb 23, 2020
Dear Guest, We are disappointed to note that your overall experience of the stay was unsatisfactory. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in the future.Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager
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My daughter and I stayed here the night before driving up to Hunter mountain for some snowboarding action. She loved the king room and I was kind of impressed as well. Now just to be clear this is your typical, just off the interstate, type motel/hotel. You can't just walk out the door and get a nice meal, unless you like gas station food. However, just about 2-5 minute drive away you will find some strip mall type stuff then slowly getting better as you enter Saugerties. There is a great craft beer market on the way to downtown! Downtown, look for a row of boutique type of shops and restaurants. There is a famous burger night on Wednesdays at a certain excellent restaurant/bar with $7 burgers and choice of sides. I must say, one of the best burgers I have had in New York. Period! Okay, so the room and hotel. Friendly people at the front. Clean spacious rooms with a big flat screen and lots of channels. Plenty of kids type channels as well. The bed was pretty dam good! The swimming pool was clean and warm and the hotel provided towels. Now on to the breakfast. To be fair most "included" breakfasts in the United States are just aweful and contribute to obesity and global warming. This was no exception but I was able to scrap together a low grade egg sausage sandwich that kind of worked. Let's see, choices of sugar sugar sugar sugar sugar cold hard boiled eggs, commercial yogurt. To be healthy, stick with the boiled egg and water. No... better yet, stick with water. Over all I would stay here again. A well run budget hotel.…
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Date of stay: February 2020Trip type: Traveled with family
Helpful
Response from comfortinnsaugerties, Hotel Manager at Comfort Inn Saugerties
Responded Feb 21, 2020
Hello Jon, Thank you very much for your compliments of our hotel. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. With best wishes, Hotel Manager. Comfort Inn Saugerties
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Good value for the money! Keep in mind that it's a Comfort Inn and for what you pay, it's solid. It's well located right off the highway. There's a McDonalds, grocery store/pharmacy nearby and Saugerties has some interesting restaurants that we've taken out from. We get a refrigerator in the room without having to make a special request but microwave is in main kitchen but available for use. Rooms are standardized and beds are comfortable. We didn't use the pool this time but it's usually quite nice although the "hot tub" is connected to the heated pool so it's not as warm was my kids are used to. Everything is clean. Breakfast is free (hot scrambled egg patties and sausage patties, 3 different kinds of cereal, hard boiled eggs, make your waffles, pastries/bread, yogurt, fresh fruit and coffee) - personally, i'd rather go to McDonald's and grab an egg McMuffin. Check in was easy and it's a solid place to stay on your way to Hunter Mtn.…
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Date of stay: December 2019
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from comfortinnsaugerties, Hotel Manager at Comfort Inn Saugerties
Responded Jan 29, 2020
Hello Guest, It is wonderful to hear that your stay at the Comfort Inn Saugerties was a nice experience. Thanks to you for appreciating our staff, room, amenities, and breakfast. We are overwhelmed and privileged to have guests like you. Needless to say, we look forward to seeing you back with us again. Regards, Hotel Manager.
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I've waited almost a week for a reply to the email I sent to hotel management, so am posting here . My husband and I along with our daughter checked in the evening of 10/15 and checked out on 10/18. We flew into LaGuardia, picked up a rental car and our daughter and drove up to celebrate our daughter's 25th birthday in the Catskills. The hotel itself was decent, check in was a breeze, breakfast was ok, location was good for what we wanted to do. We didn't use the pool or exercise room, so I have nothing to say about either. The door to our room was a tad small for the frame, so the noise from the hallway was disruptive. Here is where the problem lies: On the morning of the 16th, I saw a housekeeper in the hallway. I asked her if I could get some shampoo, conditioner and towels and that she didn't need to clean our room or make our beds. She didn't have any washcloths on her car and told me she could bring them to our room when laundry was done. I told her I could get them later, but she insisted it was no big deal and she would just put them in the bathroom. The last thing I said to her as I walked in our room was "seriously, you don't need to clean our room or make our beds. I rarely make the bed at home." She said okay. When we returned that evening our beds were made, the bathroom was cleaned, the trash cans were empty, and our drinks were gone along with our daughter's birthday card that contained cash was also gone. She left us a note telling us "I couldn't help myself. I had to make them. Enjoy your stay. LOL" The card was in the envelope and was on the table along with my bag and some other things. My first thought was she threw it in the garbage thinking it was trash. We immediately went to the front desk and asked where the trash goes and the man pointed us to the dumpsters. We searched thru as many bags as we could reach, in the rain, but didn't find it. The bags are clear and the envelope was pink. Once I thought about it though, she would've known there was something in the envelope. When you pick up an envelope you know if it's empty or not. The next day we spoke to the manager and explained what happened. We didn't accuse her of stealing it. He really didn't have much to say. The next day he asked our daughter to come in the office. He told her he took $110 off the bill ($100 for the cash and $10 for the card) and that if the housekeeper couldn't prove what happened to the card, he was going to fire her. Now, taking the $110 off the bill was a nice gesture, but our daughter wasn't paying the bill. We gave her the $100. There are several things wrong here. I asked her to NOT clean our room/make the beds, and she said she would just put the washcloths in the bathroom. She didn't do what I asked or what she said she would do. 2. Drinks and a birthday card with cash were not in our room when we got back. I don't know what happened to them, so I can't say if she took them or if she threw them in the trash. Regardless, things that belonged to us were not in our room when we got back. 3. No response to my email from management.…
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Date of stay: October 2019
Helpful
Response from hiphaz7, General Manager at Comfort Inn Saugerties
Responded Oct 28, 2019
Again I would like to apologize for this incident. It was not expected of this employee to due what you said occurred. She never has a complaint against her in the past. As I told you the hotel had no other option but to terminate this employee for cleaning your room and removing the card. I understand that you told the employee not to do anything but add washcloths.She disobeyed your instructions. The Comfort Inn is very sorry for this incident.
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PRICE RANGE
$90 - $188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn saugerties hotel saugerties, saugerties comfort inn
LOCATION
United StatesNew YorkCatskill RegionSaugerties
NUMBER OF ROOMS
65
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Claim Your Listing Frequently Asked Questions about Comfort Inn Saugerties
What are some of the property amenities at Comfort Inn Saugerties?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn Saugerties?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Saugerties?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn Saugerties?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Saugerties?
Conveniently located restaurants include Buns Burgers, Tomo Sushi, and El Rancho.
Are there opportunities to exercise at Comfort Inn Saugerties?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Comfort Inn Saugerties?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Inn Saugerties?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Comfort Inn Saugerties?
Many travelers enjoy visiting The Clermont Mansion (3.0 miles).
Is Comfort Inn Saugerties accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.