Howard Johnson by Wyndham Saugerties
2764 Route 32 I-87 Exit 20, Saugerties, NY 12477-5108
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About
#4 of 7 hotels in Saugerties
Location
4.0
Cleanliness
3.4
Service
3.7
Value
3.3
Energy Star Certified and a Proud Member of the Green Business BureauHoward Johnson Inn - Saugerties hotel is conveniently located off Interstate 87. Our newly updated hotel near the Catskill Mountains offers all you need for an exciting trip to upstate New York. Take advantage of the handy perks we offer, like free Wi-Fi Internet, in-room microwaves and refrigerators, guest laundry, heated indoor pool, restaurant and large-vehicle parking. Enjoy free coffee, cappuccino and hot chocolate, available 24 hours a day in our lobby. Handicapped-accessible and non-smoking rooms are available, and kids 17 and under stay free with an adult. Book online today.LOCAL ATTRACTIONSCatch a kid-friendly live show at the Arm-of-the-Sea Theater or a movie at the Orpheum Theater. To learn something new, discover Opus 40 and the Quarryman’s Museum, historic Kiersted House, or the American Legion Museum. Spend time in the scenic Catskill Mountains, Cantine Dam Falls, Seamon Park or Esopus Bend Nature Preserve.Head to Kiwanis Ice Arena to watch a hockey game or enjoy public skating. Stroll along Saugerties Village Beach in the summer or hit the slopes in the winter at Windham and Hunter mountains. Get a bargain at nearby Hudson Valley Mall. No matter when you visit, do not forget to check out the variety of annual events like horse shows, music festivals and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Restaurant
Golf course
Skiing
Children's television networks
Secured parking
Wifi
Indoor pool
Heated pool
Vending machine
Business Center with Internet Access
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
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Contact
2764 Route 32 I-87 Exit 20, Saugerties, NY 12477-5108
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Room was not cleaned properly. Walls are paper thin and you can hear right through. They charged me 50 dollars more per room than I was quoted. I was charged the price of a luxury hotel with Breakfast but did not get Breakfast and got a noisy dirty room
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties
Responded 3 weeks ago
Hi Pelly , Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. If you still have questions regarding billing, please call us at the hotel and we can discuss the matter. On the other hand, we are sorry that the breakfast was not what you have expected but we are constantly reviewing customer feedback in order to make improvements for the future. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best advice I can give is save your money and stay somewhere else (even your car!) because this place is a dumpster fire! There was numerous issues with my room: blood on the wall in numerous places, a number of hairs in the smelly unwashed sheets, and trash that hadn't been thrown out from a prior stay/s. I documented this all with pictures and will be reporting it to other folks online. I used to think that HJ was a good hotel. This place is not like any HJ I’ve stayed in… I payed $220 to stay in a dump.
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties
Responded 4 weeks ago
Hi Fudschifidschi , Thank you for sharing your experience, and we are sorry you shared with us such an unpleasant experience. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. We are sorry that your sheets did not smell fresh, and the cleanliness issues you have noted. It is through feedback like yours that we are able to quickly address housekeeping issues. Your review is important to us as it helps us to identify problems and take corrective measures. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was less expensive than others in the area, but not worth the price we paid at all. The key cards worked intermittently. There are no peepholes to the hall, although it looks like some rooms have them. There are absolutely no towel bars in the bathroom. Room service is every three days, and no place to hang a wet towel. Other than the bed, the only sitting area is one small chair and a broken desk chair. Not very good for relaxing in the room. The front desk staff were very nice. The mattress was decent.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties
Responded 4 weeks ago
Hi 22VT, Thank you for sharing your experience, and were so sorry to learn that we failed to meet your expectations of quality service and accommodations. We wish that your expectations had been exceeded in comfort, convenience, and quality amenities. We apologize for any frustration you may have experienced. Please know we are forever working to improve upon guest satisfaction, and I hope you will remember our positive attributes and return to see how we have improved to impress you even more. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ants, need I say more? The room was depressing, not very clean. I am glad we only had to stay there one night. I would not recommend this facility to anyone. Next time we’re over that way I will find a different place to stay. Oh, did I mention ants?
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties
Responded 4 weeks ago
Hi Mbucher , We want to thank you for sharing your experience, though we are very sorry the cleanliness of your room wasn't up to our typical standards and we apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. I will make sure to address the pest and cleanliness issues you noted, and we hope you will allow us another opportunity to impress you should you return to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seems to have fallen on hard times, everything quite shabby, towels and bathmat not replaced consistently, HORRIBLE pillows, no changes of bed linens, refrigerator froze everything, almost non-existent wifi, terrible tv reception. Sad.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties
Responded Jun 22, 2022
Hi Coastal41265759189, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed like the wifi, TV reception, bed linens, and refrigerator. We assure you that each issue mentioned is being investigated and will be addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. Please know we are forever working to improve upon guest satisfaction, and I hope you will remember our positive attributes and return to see how we have improved to impress you even more. Your voice is very important to us and we are continuously striving to improve our accommodations and services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In my first room the towels were covered in long black hair and the bedding was dirty, in the second room they switched me to the bedding had hair, the bathroom was dirty, the towels were dirty, and there was garbage and random finger prints all over the room. Out side of my door there was a pair of dirty white socks just hanging out. Their customer service leaves a lot to be desired. The hotel is dilapidated and DISGUSTING. They also made me p
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties
Responded Jun 11, 2022
Hi Liliya, Thank you for taking the time to share your feedback. We sincerely apologize for your unpleasant stay due to the inconveniences you experienced. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your comments regarding the linens and cleanliness of the bathroom will be forwarded to our Housekeeping Manager for their review. These are things that should not be overlooked, and I am sorry for the inconvenience. We are still operating with restrictions on our food service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fun, colorful, semi-retro decor, very clean rooms, and VERY nice, friendly staff. I enjoyed this hotel much more than many in a higher price range. Beds were comfortable. The only drawback would be that the bathroom has NO hooks on the door or wall or places to hang or even place your clean clothes during your shower. Unless you want to put them on the toilet, which no sane person does.
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Date of stay: May 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties
Responded May 6, 2022
Hi Leonards, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We also appreciate your suggestions for improving our bathroom and look forward to impressing you during future stays.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was clean and definitely fulfilled our needs for a short stay in Saugerties. It is conveniently located to the town and village of Saugerties. It would be a short drive if you intend to visit the local ski slopes like Hunter mountain.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties
Responded May 5, 2022
Hi Atom, Thank you for your kind words! We are also happy to hear that you found the location to be so convenient for your needs. We are glad your stay was comfortable and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is really close to the village of Saugerties. It is convenient but you should know that the rooms are dated, the mattress in the room 208 is not comfortable. The towels are hard, after a shower they feel like sand paper on your skin. The place is fairly clean, big parking lot, free coffee. You get what you pay for do not expect 5 stars service.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties
Responded May 2, 2022
Hi Ivendo, Thank you for completing our guest satisfaction survey and sharing your experience. We strive to give you a great experience, and were pleased to learn that we were able to meet your expectations in many ways; though we regret to hear that you weren't thoroughly impressed with our linens. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We are all looking forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very lazy housekeepers, who were constantly coughing with NO MASKS! Currently Ulster County has high instance of Covid_19, made us concerned about airborne transmission, we had to do our own housekeeping on 3rd day! Upon leaving staff was sarcastically laughing when i said great room service, as they all sat around on counter tops not working! Location is great, just staff very unprofessional.
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Date of stay: April 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations Manager, Owner at Howard Johnson by Wyndham Saugerties
Responded Apr 26, 2022
Hi Backpacker826518, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Your health and safety are one of our main concerns and in doing so, we have mandated our staff to strictly enforce our mask policy. We are sorry to hear that this directive was not followed diligently on your last visit. We have already raised this to the management of the hotel for investigation and disciplinary action/s if needed to the staff not properly executing company protocols. We hope you'll return and let us show you a far better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$99 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard johnson hotel saugerties, howard johnson saugerties, saugerties howard johnson
LOCATION
United StatesNew YorkCatskill RegionSaugerties
NUMBER OF ROOMS
84
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Claim Your Listing Frequently Asked Questions about Howard Johnson by Wyndham Saugerties
What are some of the property amenities at Howard Johnson by Wyndham Saugerties?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Howard Johnson by Wyndham Saugerties?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Howard Johnson by Wyndham Saugerties?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Howard Johnson by Wyndham Saugerties?
Conveniently located restaurants include Tomo Sushi, El Rancho, and Buns Burgers.
Are there opportunities to exercise at Howard Johnson by Wyndham Saugerties?
Yes, guests have access to an indoor pool and a sauna during their stay.
Does Howard Johnson by Wyndham Saugerties offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Howard Johnson by Wyndham Saugerties?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Howard Johnson by Wyndham Saugerties?
Many travelers enjoy visiting The Clermont Mansion (3.1 miles).
Is Howard Johnson by Wyndham Saugerties accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.