Diamond Mills Hotel
25 S Partition St, Saugerties, NY 12477-1826
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About
#1 of 8 hotels in Saugerties
Location
4.4
Cleanliness
4.6
Service
4.1
Value
3.9
Travelers' Choice
Awake to the sounds of falling water when you spend a night at Diamond Mills Hotel. Located in the historic village of Saugerties, New York and perched over the Esopus Creek, Diamond Mills Hotels is the perfect destination getaway. Each of our 30 well-appointed rooms offers balconies overlooking the Falls, plush overstuffed duvets, fine Egyptian cotton linens and a rustic European design all to ensure a restful and relaxing stay for you and your guests. Be it a romantic country getaway or family fun vacation, Diamond Mills offers elegant accommodations unlike anywhere in the Hudson Valley. Deluxe and Superior Rooms as well Suites are available.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Hiking
Kids stay free
Taxi service
Parking
Wifi
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Skiing
Bowling offsite
Canoeing offsite
Patio
Tennis court offsite
Water park offsite
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shops
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
70Somewhat walkable
Grade: 70 out of 100
11Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
25 S Partition St, Saugerties, NY 12477-1826
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250Reviews8Q+A66Room tips
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I booked two nights while traveling on business and discovered on the first night that their guest Wi-Fi (secure) does not work in my room and that the affiliated Tavern restaurant would not serve their standard menu because the kitchen was only set up for their prix-fixe holiday dinner ($$$$). I would have been better off at a two-star chain hotel.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Front Desk, Guest Services / Front Office at Diamond Mills Hotel
Responded 4 weeks ago
We are sorry that you did not enjoy your time here at Diamond Mills. We understand that you are in a great deal of pain following your recent orthopedic surgery, and appreciate that traveling alone for business on Valentine's Day can be challenging. We respectfully note that we gave you access to two different Wi-Fi networks. We streamed video through them from inside of your room with no problems, so we don't know why you had issues connecting. Our restaurant is typically closed on Tuesday nights, however, was open and serving a special multi-course prix fixe Valentine's Day menu at $55. When you told the staff that you did not want to order from that menu, the Restaurant Manager personally offered you an additional menu to order from, and you declined. Hopefully, you took advantage of our premiere location in the heart of downtown Saugerties Village and dined at one of a dozen other eateries all within walking distance of our hotel! We wish you a speedy recovery, and health and happiness for 2023!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
john v wrote a review Nov 2022
Absolute surprise! Had a weekend trip planned for Destination Defender 2022. Found this gem in Saugerities NY. Clean like brand new clean. Room was filled with amenities including a heated bathroom floor, heat lamp with blower, full bar in fridge, snacks and even Chocolates left by the bed. Comfortable, cozy and clean, clean, clean. BTW- did I say the place was like brand new clean. What a pleasant surprise, I just wish I had a reason to stay longer. All guest workers inside were very friendly and accommodating. Met Jamie on the way out this morning; what a gentleman- I recommend this gem to anyone who needs to stay in the area. Will go back just to visit the hotel and just to try the tavern next time. Cheers to Diamond Mills- *****
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gina Marie, General Manager at Diamond Mills Hotel
Responded Nov 22, 2022
Dear johnvE6041CA Thank you for taking the time to leave this review. I'm so pleased you enjoyed your stay with us and our amenities. We're very fortunate to be perched above the Esopus Creek and Waterfalls. The views are spectacular and our housekeeping staff work hard at making your stay as enjoyable as possible. Jamie is a gem! We're pleased he's part of our team. We look forward to your return visit. Warm Regards, Gina Hornbeck Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a wonderful hotel and the staff is fantastic. They were accommodating and Jaime went above and beyond even serenading us with his guitar while we waited for the bus to pick us up to attend my son's wedding. Highly recommend this beautiful hotel.
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Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gina Hornbeck, Owner at Diamond Mills Hotel
Responded Nov 13, 2022
Dear kathyfD20237KU Thank you for taking the time to leave this lovely review. We're so glad you enjoyed your time with us. Jamie is a treasure! I'll be sure to let him know you enjoyed his serenading. We hope you enjoyed the wedding and we look forward to your next visit. Warm Regards, Gina Hornbeck Hotel General Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just returned to NJ from a wonderful stay at the Diamond Hills Hotel where we stayed for a wedding at one of their nearby property (Saugerties Steamboat Co). Diamond Mills Hotel is a charming boutique hotel. Our king room and bath were specious and well appointed. The decor is far more charming than can be appreciated from the website photos. The facility is a well-done renovation of an old mill from a bygone era. The architecture affords incredible balcony views of the waterfalls. All facilities exceeded our expectations. We regret that we did not have the time to stay for more than one night, but hope to plan a trip back here in the future.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Stay more than one night so that you can really relax and also explore the area.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gina Hornbeck, Owner at Diamond Mills Hotel
Responded Nov 8, 2022
Dear keaton7 Thank you for taking the time to leave this review. We're so glad to hear you enjoyed your time with us and your appreciation for our design and décor. We're very fortunate to be located in such a beautiful part of the state, and in the Historic town of Saugerties. We look forward to your return visit. Warm Regards, Gina Hornbeck Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon check in we were assisted by Arielle who was sweet enoughh to contact us when our room became available a little earlier than expected. That was a huge help because we had limited time to get ready for an on premise wedding. Jamie who helped us with our luggage was very friendly and helpful. And Terry was a wealth of information about local sites to see and things to do. I highly recommended this lovely property.
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Date of stay: October 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gina Hornbeck, Owner at Diamond Mills Hotel
Responded Oct 26, 2022
Dear 728janiei, Thank you for taking the time to leave this lovely review. We value your patronage and strive to provide fast and efficient service. We're glad to hear that you enjoyed your time with us and look forward to your return visit. Warm Regards, Gina Hornbeck Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They had me stay in 3 separate rooms for a three night stay because they couldn’t figure out how to coordinate rooms better. I understand it was a busy weekend, but they should have compensated me in some way for having limited access to the rooms . I had to check out at 11am every day and back in at 4pm, and they did not offer me any type of discount for this huge inconvenience. The housekeeping staff was excellent, and the food was very good, but the manager, Gina, was never available at the hotel when I asked to speak to her (several times). And when I finally contacted her via email, she was not accommodating. She had the nerve to tell me it was my fault for not booking a year in advance. Instead of just offering me any type of discount, or even a free dinner, she chose to make excuses and blame the paying customer. Terrible terrible management skills. This place is definitely not the Four Seasons.…
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gina Hornbeck, Owner at Diamond Mills Hotel
Responded Sep 18, 2022
Dear 11melissaz Thank you for taking the time to leave this review. Our housekeeping staff work very hard at making your stay as comfortable as possible and will be pleased to hear your appreciation for their efforts. It was unfortunate that you had to move twice during your stay with us, however I was glad we were able to offer you accommodations at The Hotel so you did not have to move to another Hotel. Adding an extra night to your stay at the last minute made it difficult to keep you in the same room during your stay with us. Being a small Hotel with just 30 rooms, it's very rare we have availability on peak weekends. It was fortunate we had a cancellation so we were able to accommodate your lodging needs. In an attempt to make the move from room to room less burdensome I personally saw to it that the room was ready by 1 pm each day and that your belongings were moved to your new room, and put away with care. Again, I apologize for any inconvenience you experienced. Advanced booking during peak season is always best to ensure these types of situations do not occur. We value your patronage and look forward to your next visit. Warm Regards, Gina Hornbeck Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in the Tower Suite for 3 nights and it was perfect. Two floors; two full bathrooms; the heated bathroom floors is a real plus. It is all very clean, modern and comfortable. The patio is large enough to gether and the view was perfect. The staff was helpful and accomodating. We could walk to shops, restaurants, coffee shops etc. Convenient location in an adorable town. We took several day trips hiking. The Tavern restaurant is wonderful also with great views inside or outside.
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip: They have a wine and cheese gathering every other evening.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gina Hornbeck, General Manager at Diamond Mills Hotel
Responded Sep 15, 2022
Dear v0ec Thank you for taking the time to leave a review. We are so glad you enjoyed your stay with us and appreciate your patronage. We look forward to your next visit. Warm Regards, Gina Hornbeck Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our fourth stay at Diamond Mills Hotel and each one has been a happy and enjoyable experience . The hotel is beautifully designed and decorated ,has a tranquil waterside setting , is immaculately clean and is run and maintained at a five star level . Once again all at the Hotel , general manager Gina , front desk manager Sylvia and the housekeeping and front desk staff made sure all was well during our stay and were a pleasure to be around . Looking forward to our next visit . Patty & Peter Scharfenberger
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gina Hornbeck, Owner at Diamond Mills Hotel
Responded Jul 2, 2022
Dear Z310QFpeters, Thank you for taking the time to leave a review. And thank you for your continued patronage. We're very happy to hear you enjoy staying at Diamond Mills and we look forward to your return visit. Warm Regards Gina Hornbeck Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was staying one night. Multiple rooms were reserved for a wedding. They had my money for 10 months which is when I booked the reservation. My husband came down with Covid 2 days before so I immediately canceled. Their policy was no refunds less than 3 days b4. The women who answered the phone, Ariel I think, told me the manager agreed that I could book a later date. She asked me what date and I asked her if I could let her know as I was at work and had to check with my husband who was sick with Covid. She said fine and I should call back as soon as I could. I called back 7 business days later and was told that the Offer had been rescinded.bc I had not called back with dates in 5 business days. I contacted the manager Gina and told her I never was told I had to respond in 5 business dates. I also indicated that I wanted to add 2 additional days to the one I was promised and I provided her with dates but indicated I was flexible if the dates did not work for them. . Despite admitting in her email that I never was told I needed to provide dates in 5 bussness days she still refused to honor her verbal agreement. She said 5 days was reasonable which wasn’t the issue! I was never told this was their policy that was the issue . She also said I prevented her from booking the room to someone else because I hadn’t called back in the 5 days. This was totatally ludicrous since they weren’t holding any dates for me! Gina took advantage when I was caring for my husband who has underlying health issues and was very sick with Covid. Gina needs a lesson not only in customer service but in treating people decently. Unfortunately I have no recourse with my cc co. since the bill was paid back in august . It will be a cold day in hell before I stay at Diamond Mills.…
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Date of stay: June 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Gina Hornbeck, Owner at Diamond Mills Hotel
Responded Aug 27, 2022
Dear A1088AWjoannec, I'm sorry your experience with us did not meet your expectations. Unfortunately, since you did not cancel your reservation until 7 days past your original arrival date we had held the room for you. If you had cancelled the day before, or even that day, I could have offered credit. I'm sorry for this inconvenience. My offer for a discount on a future stay still stands. If you wish to discuss further please email me. I look forward to hearing from you. Best Regards, Gina Hornbeck Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Supper boutique-y hotel with probably less than 30 rooms. All rooms face the falls. Rooms go from 1-10 with 10 being rooms closest to the falls. I don’t want to ruin any surprises, but the lobby will keep you busy with amenities not mentioned on the website! Not sure if it’s nightly, but we had a wine and cheese welcome between 4-5:30 at their on property restaurant, The Tavern. Room was perfect! Warmed radiant heated floors in the bathroom (and you can adjust the heat). 2 sinks too!!! Bathrobes we’re heavy but proved perfect when sitting out on the balcony after sundown. We had dinner from The Tavern and ate on the balcony - lovely!! Heavy on rules (when you check in), but it’s what makes this spot top notch! You are close enough to take a short stroll (uphill at times) to the ‘main drag’, where stores and restaurants aplenty greet you (a movie theater too!) Con: outside of 306 is the ice maker-we heard it 3 rooms down and it was loud. I would gather that the ice machines are outside of all 06 rooms.…
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Ice machine outside of 06 rooms, and they are loud.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Gina Hornbeck, General Manager at Diamond Mills Hotel
Responded Jun 26, 2022
Dear Tris K Thank you for this very thoughtful review. I'm glad you enjoyed your stay with us and our evening entertainment! Jamie is a wonderful asset to our team. I appreciate your understanding of our Hotel Policies. Our policies are in place to ensure that each of our guests has a pleasant, enjoyable and peaceful stay. I do apologize for those loud ice machines. We have them programmed to shut off at 9 pm. Again, thank you for taking the time to leave this review. We look forward to your next visit. Warm Regards, Gina Hornbeck Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$211 - $240 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkCatskill RegionSaugerties
NUMBER OF ROOMS
30
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Claim Your ListingDIAMOND MILLS HOTEL $192 ($̶2̶1̶7̶) - Updated 2023 Prices & Reviews - Saugerties, NY
Frequently Asked Questions about Diamond Mills Hotel
Which popular attractions are close to Diamond Mills Hotel?
Nearby attractions include Krause's Chocolates (0.05 miles), Saugerties Antiques Gallery (0.2 miles), and Light House (0.3 miles).
What are some of the property amenities at Diamond Mills Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Diamond Mills Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Diamond Mills Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
What are some restaurants close to Diamond Mills Hotel?
Conveniently located restaurants include Alleyway Ice Cream, The Tavern at Diamond Mills, and Lucky Chocolates.
Are there opportunities to exercise at Diamond Mills Hotel?
Yes, guests have access to a fitness center during their stay.
Is Diamond Mills Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Saugerties.
Does Diamond Mills Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Diamond Mills Hotel?
Many travelers enjoy visiting The Clermont Mansion (2.2 miles), Montgomery Place (4.6 miles), and Blithewood Manor (4.3 miles).
Does Diamond Mills Hotel have any great views?
Yes, guests often enjoy the river view available here.