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Hilton Garden Inn Saratoga Springs

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Hilton Garden Inn Saratoga Springs
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585 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Phoenix, United States
5 of 5 stars Reviewed yesterday NEW

very clean, staff helpful and professional. complimentary cookies are a GREAT touch as they are delicious!!! Very quiet at night and fast internet service. A group of us stayed there for the Ragnar relay, we requested rooms to be close to one another and they accommodated our request. the gentleman at the reception desk was very nice, helpful and courteous.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Melissa B
Raleigh, North Carolina
1 review
2 of 5 stars Reviewed 2 days ago NEW

I didn't realize hotels still offered smoking rooms. I had to walk past smoking rooms to get to my nonsmoking room The entire hallway smelled like smoke. The staff were friendly and my only issue was the location of the smoking rooms. I will not be returning to this Hilton property.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 560jonl
Littlleton, CO
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for a wedding that was at the Museum of Dance. The location was convenient to the wedding and you could walk to the downtown area if you don't mind a longer walk. The staff was friendly. The beds were not comfortable though and the air conditiner was so loud that I had trouble sleeping. Breakfast is not... More 

Helpful?
Thank Sati76
Level Contributor
24 reviews
4 of 5 stars Reviewed 4 days ago NEW

How can you go wrong in beautiful Saratoga in September? Breakdown of the different aspects of the Garden Inn Service The staff person, Sean, at the front service desk was very, very polite and helpful, thanking me for staying with them and giving good instructions on parking, rooms, etc. In the morning when I left I experienced the same from... More 

Helpful?
Thank Randy Jay W
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. We strive to maintain one of the most competitive pricing on our products and services in the area. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate your feedback as it allows us to focus on... More 

Syracuse, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

We arrived at 3:30& our room was ready the staff were very helpful and recommended some great places for us to grab a bite to eat and also giving us info on traffic for Sunday we enjoyed our stay the weather was beautiful and we walked all over this was truly a convient place to stay if you didn't want... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nadiamM4973LW
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Saratoga Springs area. More 

Washington Township, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff was exceptionally helpful and friendly. The room and facilities were clean and comfortable. The location is very convenient. Was there during September and the rates were very reasonable. Would definitely go back.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Harvey R
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Harvey, Thank you for taking the time out of your schedule to review your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We strive to be the best quality hotel at... More 

Leicester, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Highly recommended. Front desk staff are top notch. Cannot say enough about them--above and beyond at all times. We had issues with our reservation via Expedia--booked at three sites, when we had chosen this one. They handled the hours of phone time with multiple vendors for us, and simply got us into our room without a hitch. No issues with... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank B7811ODthomasm
Management response:

Thank you so much for the great feedback regarding our team. We look forward to welcoming you back to the property. More 

Pleasant Valley, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were at a wedding locally for our niece, and they made extra efforts to ensure that our rooms were available for us to change and helped us identify rooms next to each other for ease of our family.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Louis V
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Dear Louis V. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Saratoga Springs area. More 

Baltimore
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I came for a week at the National Museum of Dance. The hotel was a ten-minute walk away from the venue. I had an omelet for the hot breakfast each morning. It was delicious. The room was comfortable and quiet. I used the business center to record messages on my USB flash drive. I then used the computer in the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ColasBaltimore
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

ColasBaltimore, Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them. More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

Super helpful jumped through hoops to help a frazzled bridesmaid and to help a bride steam her dress. I cannot say enough and special thanks to Jennifer and Arlene for running to Macy's and picking up my Jewerly and helping to make my best friends day beyond perfect !!!! I cannot say enough to thank them and 5 stars isn't... More 

Helpful?
Thank A TripAdvisor Member
Jennifer O, Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Greetings! Thank you for the absolutely wonderful review ! We were so honored to be apart of this very special event and we were so happy we were able to assist. Weddings should always be a time for friends and families to cherish time together with no stress and we were happy to be able to assist you with any... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 

Additional Information about Hilton Garden Inn Saratoga Springs

Address: 125 S Broadway, Saratoga Springs, NY 12866-4532
Location: United States > New York > Saratoga Springs
Price Range: $132 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
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