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Holiday Inn Saratoga Springs

GreenLeadersBronze level
3.0 of 5
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232 Broadway, Rt. 9, Saratoga Springs, NY 12866
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Holiday Inn Saratoga Springs
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413 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Saratoga Springs
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Laval, Canada
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 12, 2013

Stayed here one night, before continuing on and it was great, very clean, beds very comfortable and staff polite. Used the pool it was nice and warm and clean. Shopping and restaurants are close by, all major stores and chains. Parking was free. In the early evening they offer free cookies and punch in the lobby which was a nice... More 

Helpful?
Thank Liana355
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

I am so pleased you and your family enjoyed your stay with us. Our goal is to make our guests feel at home and able to relax and be themselves. Thanks, I will share your kind comments with our staff. More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 8, 2013 via mobile

The hotel employees were great! We stayed with a large group of basketball players. We arrived early, around 12 and asked if we could check in, fully expecting to be told it was too early but much to our surprise we were all able to check in!!! Stay was great, kids had a blast, great location, and when our last... More 

Helpful?
Thank Lflynn1
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

We are so pleased that you and your basketball team had a wonderful stay with us. We sure enjoy hosting the teams and I will share your comments with our staff. Thanks More 

New England
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
2 of 5 stars Reviewed April 4, 2013

I stayed at the Holiday Inn , Saratoga Springs during a recent road trip. The place evokes the "bad news" and "good news" cliche` as detailed hereunder: The good news - The hotel is clean and modern and well maintained. Rooms are standard Holiday Inn fare but are bright, pleasant and sanitary. The establishment is centrally located within walking distance... More 

Helpful?
1 Thank John M
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

I am sorry to hear that your stay with us was not what you had hoped. I would love the opportunity to discuss this matter with you further. My contact # is 518-584-4550 Ext 281. Thanks More 

Goshen, New York
Level Contributor
108 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed March 25, 2013

I had no choice ... required to be at a conference in Saratoga Springs and our organizer selected this hotel. Oh well, at least I would get my Priority Points. Now I know this hotel must be pretty old - not as old as Saratoga Springs - but an old facility. This property is WELL taken care of. And I... More 

Helpful?
1 Thank cpdowdell
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you! Thank you! Thank you! We are happy your stay with us was great. Hope to be able to serve you again soon! More 

Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 20, 2013 via mobile

Central location and friendly staff though I did not like the front door situation. Access to rooms can be had without front desk seeing you which could be a safety issue. Nice amenities - fire pit etc. rooms a bit dated but good value for the priceline rate I would stay again.

Helpful?
Thank Maureenwct
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for your feedback regarding our hotel. I am glad the staff was able to meet your needs. I am sorry to hear your opinion on our front entrance. The hotel takes your security personally. The front entrance to our hotel is monitored 24 hours a day 7 days a week and can be seen by the front desk... More 

Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 28, 2013

Great location, walking distance to everything Great price/value for money Great lobby area Very good restaurant downstairs We went on a family trip with our two toddlers. We did not have the opportunity to visit the swimming pool area.

Helpful?
1 Thank Couplewithtwobabies
CHollowood, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you so much for your comments about our hotel. I hope on your next visit you will be able to utilize the indoor and/or the outdoor pools. We Look forward to seeing you again. More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 27, 2013

We had an east window and the dark curtains in the room could not be closed resulting in a very early morning sun awakening. Not pleasant at all! Also, the pillows were WAY overstuffed and even the "soft" pillow had no give.

Helpful?
Thank Dicky79
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for you feedback regarding our hotel. I am sorry that the room blackening curtains were not working for you. If by chance you have this problem again, may I suggest a call the front desk or housekeeping to have the problem fixed. The room darkening curtains should be in proper working order. Again, I apologize and hope that... More 

Brant Lake, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 24, 2013

This past summer, my husband and I moved to the Adirondack mountains. We need to stay in Saratoga Springs about 6 days per month and we always choose The Holiday Inn! We have two small dogs and Congress Park is out the back door....they love the park:) My husband and I can walk to town and have great dinners with... More 

Helpful?
1 Thank Tracyb1961
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

I don't know how I missed responding to your review. I am so glad that you enjoy your time staying with us. Pleas feel free to reach out to me for local specials and events going on in town. I will look forward to meeting you on your next visit. More 

Peekskill, New York
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 10, 2013

We came here very last minute from Westchester County to enjoy the snow storm away from our home town. We stayed in a 2 room king suite on the 4th floor. The suite was great - spacious, clean and comfortable. The king bed in the separate bedroom was very comfortable. There was a jetted tub and separate shower in the... More 

Helpful?
Thank UncleJackNY
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you so much for your great review! We are so happy that you chose our hotel and had such a wonderful time here. I will surely share your comments with our staff. I know they will be thrilled to hear about your stay with us. More 

Queens, New York, United States
1 review
5 of 5 stars Reviewed December 20, 2012

First off i was in Saratoga for medical issues with my MOM i was a wreck. Linda ad the front desk knew how to calm us down. Thanks Linda! the rooms were great clean spacious. The next time I h ad to rebook because my mom had been released early she pluged me right back in at a better rate!!!!... More 

Helpful?
Thank Frank BigShow G
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

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