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Pavilion Grand Hotel

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280 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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NYC Metro
Reviewed 2 days ago NEWvia mobile

My daughter and I had a great stay at this terrific hotel in Saratoga Springs. A very convenient location, a beautiful room with terrific amenities, very friendly staff (Thanks Tim for the upgrade! Good parking tip from the parking attendant.). Our stay in Saratoga Springs could not have been nicer.

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Thank giggy19
Reviewed 4 days ago NEW

Although it was a quick overnight stay, we were really wishing we could have stayed longer. The room was decorated great and had almost as much space as my apartment! We only had time for a drink at the Fish at 30 Lake, but the menu looked amazing! I would definitely book here again. The downtown area is so quaint...

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Thank Susan P
Worcester, Massachusetts
Reviewed 1 week ago

We really liked the location and our room. Our suite was beautiful, clean and had a good size refrigerator...so we brought some snacks, wine, etc. and was all set to relax. Walking distance to main street, the park, and many spas. Staff was very nice.

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Thank edwardsfamily2017
Burlington, Vermont
Reviewed 3 weeks ago

We had a huge suite with a full kitchen. The bedroom had a very comfortable king bed and plenty of room, including a full closet and large dresser. The living room had a couch and chair and large television. The table was a fine size for two of us, and the chairs were comfortable. The bathroom was very big, too....

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Thank VTtraveler4
Reviewed 4 weeks ago

This property is in a good location and it's bright and clean. It's not our cup of tea..we're more rustic/Andirondack/lodge type people. The reason I booked here was location and it was a newer property. Now--for some reason we had a ada room which was weird and had a terrible shower..they did try to fix it for us and offered...

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Thank dinnerand
Greenlawn, New York, United States
Reviewed February 13, 2017

Was in Saratoga for a family wedding with my family of four, two children that are in collage, my wife and myself. Most of the rest of the wedding guests and family were across the street at the Hampton inn. The Hampton inn is a nice hotel but is nothing compared to the Pavilion. We were able to secure a...

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Thank Brian F
New York City
Reviewed January 31, 2017

I make frequent trips to Saratoga Springs, and Pavilion Grand is far and away my number one choice. While there are several other very decent places to stay (Hiltons, Marriott, Hampton etc), Pavilion is in a class by itself. Best service (valet parking), finest accommodations, best location, and newest hotel in the city. The duplex penthouse with outdoor sitting area...

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Thank 360traveller
Susanne S, General Manager at Pavilion Grand Hotel, responded to this review

What a great review and recommendation... thank you! We love having you as our guest and look forward to the next visit!!

Reviewed January 30, 2017 via mobile

Absolutely loved this hotel! The room was great, spacious and comfortable, as well as very clean. Located right in the heart of everything Saratoga has to offer. My boyfriend and I loved it so much that we didn't want to leave our room! We will definitely be back!

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Thank Danielle G
Susanne S, General Manager at Pavilion Grand Hotel, responded to this review

Thank you for the great review!! We will look forward to welcoming you back soon. Check out one of our exciting Getaways for your next adventure to Saratoga Springs!

Princeton, New Jersey
Reviewed January 29, 2017

Very nice 3.5 star place right in the heart of everything. Very large rooms. Seems to be minimally staffed and those staff present not overly attentive. Good value but strange dissonance between price and customer service. But am staying again soon because of location

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Thank stevengP1945QI
Susanne S, General Manager at Pavilion Grand Hotel, responded to this review

Thank you for your review. I am thrilled that you enjoyed the overall Hotel and location and we will look forward to having you back. Normally Pavilion prides itself on our guest service, so I am disappointed to read that part of your review. I will look into those comments. We will look forward to having you back again soon!

Summit, New Jersey
Reviewed January 24, 2017

The staff at the hotel was so friendly, everyone was very efficient checking us in and out. We received a room upgrade to a beautiful 2 story penthouse. The room was huge, clean, had every amenity one could think of. The location was right in the heart of town close to restaurants and shops. Will definitely stay again if I...

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Thank janine m
Susanne S, Owner at Pavilion Grand Hotel, responded to this review

Thank you for the great review and best of luck with the college search! We will certainly hope that you will be back in Saratoga soon for business, leisure... or a college student visit!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
A full-service boutique hotel conveniently located in the heart of Saratoga Springs and one block off Broadway, the Pavilion Grand Hotel pays homage to its vintage Saratoga roots embracing the rich culture, thoroughbred racing and healing Springs, including the Pavilion Spring which once was located within footsteps of the new Pavilion Grand Hotel. Restaurant - Fish at 30 Lake, French Patisserie - TC Paris, and a Boutique Spa - 'all good things...' occupy the main floor of our hotel. ... more   less 

Additional Information about Pavilion Grand Hotel

Address: 30 Lake Ave, Saratoga Springs, NY 12866-2328
Location: United States > New York > Saratoga Springs
Price Range: $145 - $637 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pavilion Grand Hotel 3.5*
Number of rooms: 48
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Saratoga Springs
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Questions & Answers

Here's what travelers have asked, with answers from Pavilion Grand Hotel staff and other travelers.
8 questions
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Questions? Get answers from Pavilion Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bigger?better showers top floor..so we were told.”
 of 5 bubbles dinnerand, 4 weeks ago | Read review
“The fourth floor is the best”
 of 5 bubbles 741brianf, Feb 13, 2017 | Read review
“Something good can be said about every room. There are no bad choices here.”
 of 5 bubbles 360traveller, Jan 31, 2017 | Read review
“the penthouse rooms have wonderful balconies.”
 of 5 bubbles 584janinem, Jan 24, 2017 | Read review
“They have anything and everything available in terms of room size and amenities that can accommodate from 1 person to a family.”
 of 5 bubbles jamesdI5233NP, Jan 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question