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Residence Inn Saratoga Springs

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Residence Inn Saratoga Springs
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171 Reviews from our TripAdvisor Community

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Showing 169: English reviews
New York, New York, United States
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We've stayed here a few times during the time my daughter was going to Skidmore College. It's one of the few places that has a two-bedroom suite which we need for our family configuration. We had two separate bedrooms, each with its own bathroom and a door that closed. In between were a living room and kitchen. It was exactly... More 

Helpful?
Thank RSSGE
Columbia, SC
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for two nights in June 2016, and loved it. Nice, clean suite and comfortable bed, pretty much the high quality one would expect from a Marriott property. But it was the staff that made this visit memorable. Everyone there was exceptionally kind and helpful. I asked for a cab to go to the casino quite late in the... More 

Helpful?
Thank ag777
Pittsburgh, Pennsylvania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently spent 2 nights at the Residence Inn in Saratoga Springs on a business trip. The location is very good for getting on and off I87 quickly. I wouldn't say that it is very convenient for downtown locations if you like walking to places. The hotel is on par with other Residence Inns that I have stayed at. The... More 

Helpful?
Thank travelmomma2013
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Friendly Staff, Thank you for your positive review and this is the guest expectation when you travel. As mentioned, the Residence Inn has many added pluses for a traveler. We are customer focused and the larger area of the suite makes you feel more relaxed and the breakfast is a great way to start your day. We are pleased... More 

Amsterdam, New York
Level Contributor
15 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Residence Inn in spring of 2016. It was a brief overnight stay, but I have to say it was a very nice, clean environment. The room was nice and cozy. I would stay here again. Staff was friendly and helpful.

Helpful?
Thank Nancy S
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Overnight Stay, Glad you had a nice short visit with our team. We appreciate you choosing Residence Inn and hope you will stay with us for a longer period of time. Thank you for writing a review taking time to recognize the job that we do. Yours in Hospitality, Bob Herrold General Manager More 

Mamaroneck, New York
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 13, 2016 via mobile

We stayed in a 2 bedroom suite and it was exactly what we expected. The room was clean and everything you could need was in the room including dish soap, paper towels and even salt! We were greeted by a friendly person and enjoyed the indoor pool and jacuzzi all to ourselves. The complementary breakfast had a wide variety of... More 

Helpful?
1 Thank Joli G
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Very Comfortable, We are pleased to learn that the hotel was as expected with a few pleasant surprises. The entire staff takes pride in delivering service which is memorable and distinct. The suite comes with all the comforts of home and the complimentary breakfast satisfies each persons specific desires and needs. We are pleased you chose to stay with... More 

Connecticut
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 12, 2016

This was our second trip in as many weeks to the Residence Inn. The hotel is in a great location for day trips to the horse track. The hotel will provide shuttle service to and from the track. They also provide shuttle service to restaurants in the downtown area and to other places such as the golf course or the... More 

Helpful?
Thank glfgryhwk
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear glfgryhwk, We are pleased that you continue to choose the Residence Inn when your travels bring you to Saratoga. The shuttle is a great plus and enables groups to efficiently get from one location to another without splitting up the group. The hallmark of the staff is making guests feel like family without it seeming not to be genuine.... More 

.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2016

I have high praise for the management of Residence Inn Saratoga Springs. The general manager, Robert Herrold, personally assumed responsibility to resolve my reservation dispute. He took his investigation to the highest levels, totally outside the box. In the end, he personally called me with the results of his research, confirming my claim but opposed to his own. I very... More 

Helpful?
1 Thank T2496OBjamess
Tequesta, Florida
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed July 25, 2016 via mobile

My husband and I stayed at this property this past weekend for three nights during opening weekend of the Saratoga meet. We usually stay at a B&B close to the racetrack but my husband found this hotel on booking.com, claiming to be within 10 min walking from downtown (it's actually near the interstate a good 10 min drive to anywhere).... More 

Helpful?
Thank annabelle4090
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

annabelle4090, I am saddened to learn that your experience was not as you or I would have expected. The team here is guest focused and I apologize for the shortcomings you noted. We will review our information that is on booking.com and correct any content which is not correct and I have reviewed your comments regarding the suite with my... More 

Pine Bush, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2016 via mobile

Absolutely LOVE this property! Clean, nice, friendly, and extremely helpful staff, and it's Pet friendly to boot! Location, location, location!! 2 miles from the main strip, which is loaded with fantastic restaurants, Chianti, Wheatfields, The Cantina, homeade gelato, to name a few). ☕If you are a TRUE coffee lover like myself, you MUST go to Uncommon Grounds!!! Freshly baked bagels... More 

Helpful?
Thank Gina R
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

On behalf, of my team we are pleased that we provided you with an outstanding stay. We enjoy what we do and the staff looks forward to providing exceptional hospitality. Saratoga is a wonderful destination and we look forward to welcoming you again. Thank your for your comments. Yours in Hospitality, Bob Herrold General Manager More 

Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

After an unexpectedly difficult day, we decided to stay over in Saratoga Springs. Our room was comfortable and cozy. Had we a need to stay longer we certainly would have found this a good alternative. The only one weird thing was that there were a shortage of garbage cans that we could find (only one small in the bathroom) which... More 

Helpful?
Thank Lisagw
hotelherrold, General Manager at Residence Inn Saratoga Springs, responded to this review

Dear Unexpected Visit, We are pleased you choose to stay with us and that your stay was enjoyable. We strive to anticipate all guest needs and provide a homelike feel. With respect to your desire for an extra trash recepticle, we do provide daily housekeeping services which should minimize or eliminate the need for an additional or larger can. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Saratoga Springs

Address: 295 Excelsior Ave, Saratoga Springs, NY 12866-8511
Location: United States > New York > Saratoga Springs
Price Range: $177 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Saratoga Springs 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Saratoga Springs Residence Inn
Hotel Style:
#5 Romantic Hotel in Saratoga Springs
#9 Business Hotel in Saratoga Springs
#12 Family Hotel in Saratoga Springs
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