The Adelphi Hotel
365 Broadway, Saratoga Springs, NY 12866-3111
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About
#13 of 32 hotels in Saratoga Springs
Location
4.8
Cleanliness
4.8
Service
4.4
Value
4.1
The Adelphi Hotel is an excellent choice for savvy travelers visiting Saratoga Springs, offering a luxury environment with dedicated and personable staff alongside many helpful amenities designed to enhance your stay. The recently renovated hotel offers rooms and suites with minibars which include anything from currently necessary sanitizing products to house made snacks and beverages, flat screen smart TVs, air conditioning, complimentary WiFi and more. The rooms are magnificently appointed, featuring the signature 5-fixture bathroom with heated floors, mirrors and towel racks along with Toto toilets and Italian robes and slippers. You will enjoy the best sleep of your life on the most comfortable beds. The hotel features two remarkable dining options: Salt & Char is the outstanding upscale American steakhouse with a contemporary metropolitan ambiance, located in the Van Dam building just next door. Morrissey's Lounge & Bistro combined The Blue Hen and Morrissey's into one restaurant with 3 distinctly desirable seating areas and all of the many favorite dishes so guests can always have what they want, where they want it, even by way of Room Service. There is no shortage of things to do in the area: indulge in one of the numerous spas or mineral baths, enjoy the nightlife, attend a concert at SPAC or Caffe Lena, visit one of the many museums, tour the Springs that Saratoga is famous for, take in the gorgeous Victorian architecture around town or explore popular art galleries such as Saratoga Paint and Sip Studio, Saratoga Arts and Crafters Gallery and more! Enjoy your stay in Saratoga Springs!
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free public parking nearby
Valet parking
Paid public parking nearby
Wifi
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Aerobics offsite
Bowling offsite
Canoeing offsite
Evening entertainment
Patio
Tennis court offsite
Board games / puzzles
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Romantic
Languages Spoken
English, French
Hotel links
Location
97Great for walkers
Grade: 97 out of 100
85Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
365 Broadway, Saratoga Springs, NY 12866-3111
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We were so looking forward to our stay at the "most luxurious" hotel in Saratoga just to be completely deflated by the reality...For a thousand dollars a night we expected perfection... Subpar service, rooms dirty with poop stains on a carpet, old furniture that seen better days, shades didnt close, pull out couch so uncomfortable I wouldn't let our dog sleep on it, TV cutting out, AC not working as we were stewing at 80 degrees in the room, no lobby to speak of and no staff to help anywhere... Rude "manager" in an empty hotel restaurant chased us out with "I don’t have staff to feed you, kids are back to school already" after we were told we can use $50 credit for breakfast because of construction... Not really what I want to hear from a supposed 5 star establishment.... At checking out no mention of how was your stay or thank you for your stay....our head was honestly spinning from the shock....we have never encountered worst customer service....needless to say we will never be back to this sham of a motel!…
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Skip this terrible establishment!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Hotel's Favorite
This is the spot to stay at in Saratoga. No need to grab an Uber as you can walk everywhere. The hotel itself is unique and just beautiful. They have thought through every little detail from oversized counters in the bathroom to place your toiletries to the yummy cookies, snacks and other drinks. There are robes, slippers and plenty of built in cabinets for your items. The experience really is a treat! The only downside to the Adelphi is their breakfast is just mediocre(and we stayed here more than once). I would try and find a local place in town instead.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Heidi Campbell, Guest Services / Front Office at The Adelphi Hotel
Responded Jul 4, 2022
Thank you, Gia! We can't thank you enough for your review and your kind words. We appreciate you staying with us when you visit Saratoga and are so glad you enjoy all the accoutrements in the room - we do put a lot of thought into what we offer our guests and are delighted to read and find that we're doing it right. We look forward to your next stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great hotel. Old world exterior architectural charm, with great newly renovated rooms. And the service is truly first class- front desk, cleaners, servers, ALL staff…. Highly recommend for fun, business, or just passing through travel.
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Caitlyn Verderber, Guest Services / Front Office at The Adelphi Hotel
Responded Aug 7, 2023
Thank you so much for your kind words. We are glad that you enjoyed your stay with us at the Adelphi Hotel! Our staff all work hard, so we appreciate your compliments on their outstanding service. We hope to welcome you back to stay, for any travel reason.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We selected the Adelphi hotel for our overnight stop in Saratoga Springs based on the positive feedback of other reviewers. We were not disappointed. What a gorgeous property! Kudos to the team that managed the renovations of this historic property. They kept the wonderful historic details (ohh, the staircase!) while giving it modern touches where appropriate. The attention to detail, little extras and super comfy beds are all wonderful. We had dinner at the bar and loved the sushi (highly recommend). Heated floors in the bathrooms, luxe fixtures, and amenities all add up to a lovely experience. I wouldn't stay anywhere else in Saratoga Springs. Staff was super friendly. The location was right in the main 'strip' of Saratoga Springs, allowing you to walk everywhere without needing your car. …
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Caitlyn Verderber, Guest Services / Front Office at The Adelphi Hotel
Responded May 9, 2023
Thank you so much for your kind words about the hotel and our lovely staff. It was very important to us to keep as many historic attributes as possible during the renovations, while updating where needed. We are glad that you enjoyed the sushi from our sushi bar, another rather new addition. Mostly we are very thankful that you chose to stay at The Adelphi, and we hope that you can come back to enjoy again and again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After staying at the Adelphi several years ago, my wife and I expected our experience to be as good or better than our previous stay. Unfortunately, this experience was well below our expectations. Our room had no air-conditioning or TV service during our first nights stay. This was brought to the attention of the staff who initially told us that the hotel did not subscribe to the TV channels that were giving us an issue and suggested we stream the TV service. However, that information was incorrect. After waiting a while I had to re-contact guest services who had apparently forgotten about our problems with the room. Shortly after that second call engineering came to our room and had to reboot the TV which, gave us access to the channels guest service had stated the hotel does not have.The room cooling issue was not looked into until our second night. To address the coolong issue guest services moved us out of that room to an upgraded suite. Which my wife and I were pleased with until we tried to watch a bit of TV and the same TV issue occured that we had with our original room. There was also an issue with the shower door being difficult to open and close. To make matters worse we were awakened early in the morning by the construction that was going on in the hotel. Apparently our upgraded suite was next door to on going construction. This was my wife's birthday weekend and was not what we'd hoped it would be. …
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Caitlyn Verderber, Guest Services / Front Office at The Adelphi Hotel
Responded May 3, 2023
Thank you for taking the time to share your feedback with us. We apologize that you and your wife experienced these situations while here. We will be certain to address the matters where we fell short on technological services. We do hope that you will give us another opportunity to show you who we truly are, like the first time you stayed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for NYE 2021-2022. We chose this location because it was still during the Covid/pandemic times, when alot was closed again in NYS (we traveled from Buffalo). We were SO pleased with this boutique hotel, it was incredibly luxurious, stylish, trendy, and comfortable. We did room service one evening and were thrilled. Absolutely would stay here again!
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Date of stay: May 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Caitlyn Verderber, Guest Services / Front Office at The Adelphi Hotel
Responded Apr 23, 2023
Thank you for your outstanding review! We are glad that you were able to enjoy your stay even in the midst of Covid. During the pandemic was a difficult time, but we appreciate that you saw our hard work in ensuring things were still luxurious. We hope you can come to visit us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were married in Saratoga (not at The Adelphi) in December 2022 and stayed at The Adelphi with our families and close friends. We came from out of town and brought all of our wedding supplies with us. George's valet and bellmen staff were EXCEPTIONAL. They loaded and unloaded countless cars for us and treated us like family coming into the hotel. The front desk staff accommodated every request we had, from early check-ins, to large room service orders. The housekeeping staff was incredible and took such good care of us. We can't wait to come back and stay again. This hotel is beautiful and has every amenity from heated towel racks to the most comfortable beds ever. We were so happy there that we extended our stay an extra day!
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Date of stay: December 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Heidi Marcellus, Guest Services / Front Office at The Adelphi Hotel
Responded Mar 22, 2023
We are over-joyed to receive your incredibly kind review as we are immensely proud of the service we provide here. To read and find that everyone you encountered played a part in making your wedding stay so wonderful shows how well our team works together to make our valued guests feel at home and well cared for. Thank you so much for choosing to stay with us for such a special occasion with your family and friends, and for taking the time to share your experience. We truly can't wait to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for our 31st anniversary and it was wonderful. Everyone was so friendly. The room was amazing, the bed was so comfortable and the bathroom was luxurious. After we checked in we were pleasantly surprised with a bottle of champagne to celebrate our special occasion — such a lovely thoughtful touch. We will be back to celebrate every anniversary here!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Caitlyn Verderber, Guest Services / Front Office at The Adelphi Hotel
Responded Feb 24, 2023
Thank you so much for the 5-star review and wonderful compliments of the hotel. We are so happy that you enjoyed your anniversary stay. We love when guests choose to celebrate with us, so sending a bottle of champagne is our pleasure. We look forward to welcoming you back for every anniversary!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashley G wrote a review Nov 2022
I really used to love this hotel. But my most recent experience was terrible and management didn’t seem to care. I booked a room with a 5-piece bathroom and was instead shown to one that only had a shower. Somehow they called this an upgrade. When I called the front desk to ask for the room I booked and paid for they showed me a couple other options, none of which matched the room I paid for. But I settled for one of them only to discover the bath drain didn’t work. To add insult to injury they began loudly moving around the bar furniture at 5am, which is a crazy way to torture your hotel guest. When I complained the next morning they insulted me with a $75 credit. The room was nearly $500 bucks and I simply didn’t get what I paid for. A terrible way to treat your guests.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Helen Watson, General Manager at The Adelphi Hotel
Responded Nov 21, 2022
Thank you for taking the time to review The Adelphi Hotel. We value your feedback and truly apologize that your overall stay did not meet your expectations. Should you return to Saratoga Springs, it would be my honor to personally oversee your reservation and ensure an experience that is more in line with our standards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked the Broadway Suite for a few days midweek. The rates are almost double on the weekend. The hotel is beautifully maintained. The room was spacious and the bathroom was elegant. We enjoyed the hotel and the service. Gladly recommend it to others. Its location is the center of town, so great for walking and shopping. Very convenient to everything.
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Date of stay: October 2022
Rooms
Location
Service
Room Tip: We faced Broadway, and it was quiet because the windows are triple-paned.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Caitlyn Verderber, Guest Services / Front Office at The Adelphi Hotel
Responded Nov 13, 2022
Thank you so much for your wonderful review! The Broadway Suite is the perfect room for a midweek getaway and has a great view of the main street. We appreciate your kind words about our staffs' service and the hotel's beauty. We hope you can stay with us again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Saratoga Springs area.
PRICE RANGE
$293 - $486 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
adelphi hotel saratoga springs
LOCATION
United StatesNew YorkSaratoga Springs
NUMBER OF ROOMS
32
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Claim Your ListingTHE ADELPHI HOTEL - Updated 2023 Prices & Reviews (Saratoga Springs, NY)
Frequently Asked Questions about The Adelphi Hotel
Which popular attractions are close to The Adelphi Hotel?
Nearby attractions include Congress Park (0.2 miles), Saratoga Olive Oil Company (0.2 miles), and Saratoga Springs History Museum (0.2 miles).
What are some of the property amenities at The Adelphi Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and meeting rooms.
Which room amenities are available at The Adelphi Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Adelphi Hotel?
Guests can enjoy a lounge, breakfast, and free instant coffee during their stay.
Is parking available at The Adelphi Hotel?
Yes, free public parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to The Adelphi Hotel?
Conveniently located restaurants include 15 Church Restaurant, Mrs London's, and Osteria Danny.
Is The Adelphi Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Saratoga Springs.
Are any cleaning services offered at The Adelphi Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Adelphi Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Adelphi Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Adelphi Hotel?
The staff speaks multiple languages, including English and French.