Booked a suite for a relaxing weekend - disappointing experience to say the least. Check-in: there was a loud and very rowdy party in a ballroom when I was checking in, not the end of the world, but a bit surprising given the type of property. Staff was cold at best. Room: the bathroom was filthy when I got to the room, they had to send someone up to clean it. They just quickly sprayed the floors and wiped them with a Bona; made the whole room feel unclean. They were clearly rushed when servicing the rooms, they did not even restock the coffee after the first night. Service: not terrible, just very disappointing for a SLH and how they market themselves. Our dinner order was messed up twice at their restaurant, the valet did not offer to help with our bags at check-out (healthy tips every day notwithstanding), cold check-in experience. All of this feedback was provided to the hotel during the stay to give them the chance to make it better - we got a series of apologies as things were raised, but nothing to actually improve the service offered.…
This is the spot to stay at in Saratoga. No need to grab an Uber as you can walk everywhere. The hotel itself is unique and just beautiful. They have thought through every little detail from oversized counters in the bathroom to place your toiletries to the yummy cookies, snacks and other drinks. There are robes, slippers and plenty of built in cabinets for your items. The experience really is a treat! The only downside to the Adelphi is their breakfast is just mediocre(and we stayed here more than once). I would try and find a local place in town instead.
It has been many years since I have submitted a review but feel after my experience, I must. Sarasota Springs is a lovely community with many great restaurants and a cute downtown area. However, this hotel restaurant is not one to visit if you want a pleasant dining experience. I could go into detail but I don’t want to waste anymore time thinking about this experience. Let’s just say, I would not go back, nor would I recommend this to anyone. I would give this a zero but it is not an option.
Very elegant prices for a hotel that has yet to learn how to be an elegant hotel. Paid a steep price for a room during the racing season which I thought would be very special. I was wrong.First impressions were not good. First was getting a bit of an attitude from the Valet. No help with luggage. Front door had fingerprints all over it (and the three days I was there they were never cleaned). The lobby is so sad. Dirty furniture. Not a flower to be found. No welcome magazines or anything about Saratoga. No conceriege. Room was small with one very small window looking out to another building 2 feet away. Huge bathroom with a very nice shower and lovely tiled floor. Very nice bed. But one desk chair to sit in was not great. Room had no magazines about Saratoga either. Small fridge in room. Coffee maker (espresso type). Small uninteresting amenities in bathroom. Huge bathroom mat that would not allow the door to open or close so lots of tripping. Just nothing to write home about....except the price!!! The entire hotel seemed to be running on fumes. Dirty floor in elevator for the three days. Waiter and waitresses both telling us they were short handed and had to work days off. Do I need to hear this? Dishwasher broken....again! Not my problem. Ate both nights at their two restaurants. Eh. But again...expensive! No tablecloths. Small drinks. Will not return…
The Adelphi is quite the hot spot in Saratoga. If you are looking for a hotel with a vibrant scene this is the place. The staff was friendly and the room were beautiful with every amenity. If you are looking for a more quiet escape this may not be the place for you.
Our second stay at The Adelphi was at least as good as the first. We stayed in a Broadway Suite with a comfortable king bed and modern remote controls for shades, blinds, and lights. Complementary mini-bar and lovely well-appointed room furnishings made it hard to decide on a cocktail in the room or down in the bar. In-room coffee (Nespresso pods) could have been better: only had a limited provided variety of coffees. We had dinner at the bar and room service breakfast, both were delicious, plentiful and well-presented. Service overall was excellent, as expected. If you travel to Saratoga Springs you must give The Adelphi a try for a luxurious stay. You won’t be sorry.
My girlfriend’s and I were out to celebrate my retirement. On the way back to the hotel we came across the spot. We popped in to have an after dinner drinks. The staff was very accommodating and let us sit in the common area outside the bar. We had a cocktail and some coffees. Beautiful building.
We were only passing through Saratoga springs on the way home from Canada and needed a place to stay, this was a good spot. The hotel if it was located in a town without a race track might be maintained and ran as the grand hotel it was obviously built to be. Our suite was very large and nice with a massive marble bathroom. The bar was ok, we had a drink but again the service did not fit with what I would have expected. I would still stay in this hotel over any other one in town, the people were very nice and authentic; it had a local flair over any chain
We spent one night in Saratoga Springs after a long travel day on our New England vacation. This is the one property I really wish we could have stayed longer at. It knocks everything on our checklist out of the park. Location: Center of the city, across from shopping/restaurants, 2 minute walk to Congress park and the museums, minutes away from the racetrack. Gorgeous, historic and luxurious. I loved how they kept the historic elements and augmented them with incredible style and amenities. We had dinner at the Old Bryan Inn (about 5 minutes away) and planned on getting the car, when the hotel staff offered to drive us over in their luxury SUV. We never had to use our car at all. Room: Small but mighty. Great king size bed, fancy automated shades that I never quite figured out, a bathroom worthy of king. Just amazing. Great shower pressure and a bidet that left me slightly with ptsd (but quite good). we enjoyed great nespresso coffee and it was hard to get out of that bed in the morning. We had breakfast in the hotel atrium. Food was as good as the views. What really made this property stand out were the staff. Super happy, friendly and genuine. They take pride in this hotel and it's quite apparent.…
The Adelphi Hotel in Saratoga Springs is a classic hotel right on Broadway in the middle of town. The location and restaurants are prime. Morrisseys Lounge and Bistro has delicious casual meals and Salt & Char is more upscale. Its a beautiful hotel.