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The hotel is much different than the pictures. You should be prepared for not getting what you expected.
The hotel is old and needs to be renovated. The rooms we're not clean, bathroom was dirty to the extent we decided to use our flip flops...More
Thank rt203
Response from Kevin M, Front Office Manager at Best Western Saranac LakeResponded yesterday
On behalf of our entire team I would like to apologize for not meeting your expectations. Our hotel is almost 30 years old now, however, within the last year we have replaced the carpet throughout the entire building, purchased new furniture and bedding for all...More
The staff was friendly, the facilities were clean, laundry facilities were onsite were a real blessing. We would stay there again without hesitation. It was quiet and the staff was very helpful. Checkin and Checkout were fast.
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Patricia S
Response from Kevin M, Front Office Manager at Best Western Saranac LakeResponded 3 weeks ago
Thank you Patricia for your kind words as well as your patronage. We do hope you will choose to stay with us again.
I will start with the man at the front desk (Bill I think was his name), that was a very nice and welcoming person.
But all the rest was average on lower side. Basic room, very outdated and needs refurbishment, no breakfast and a view...More
Stayed here one night booked last minute. The rate was high but comparable to the other hotels in the area. There's are plenty of restaurants to eat within a 5 minute walk from the hotel but the center of town is not really in walking...More
My family and I were only there for one night to visit my son's college. The hotel was nice and clean, the staff was very welcoming, friendly and informative. The only complaint I would have is that the area can benefit from more restaurant options.
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
$137 - $310 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Non-Smoking Rooms ,
Family Rooms
Number of rooms
69
Reservation Options
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Yes of course you can, although the water is still pretty chilly right now. It is actually snowing here right now! There is a great local beach at Lake Colby which is about two miles away from our hotel.
United States