222 Beaverwood Rd, Saranac Lake, NY 12983-3029
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About
#2 of 8 hotels in Saranac Lake
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.5
Travelers' Choice
The Point is a world apart. A Private, adult only, Adirondack estate on the edge of a shining mountain lake. A Great Camp of the Great North Woods, built by William Avery Rockefeller a century ago as his family’s private home. Today The Point is a resort like no other, a magnificent log retreat full of priceless art and fine antiques, where guests gather as the high society of the Gilded Ages once did at vibrant house parties deep in the forest. As a guest of The Point, the secluded, 75-acre property is yours, the days unfold at your leisure, and the staff anticipates your every need. Each meal is an event, each day an adventure, each night a celebration. It is simple, splendid, authentic. It is a perfect place.
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Property amenities
Free parking
Free internet
Free breakfast
Bicycle rental
Skiing
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Parking
Internet
Bar / lounge
Restaurant
Tennis court
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Baggage storage
Concierge
Non-smoking hotel
Laundry service
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Air conditioning
Fireplace
Housekeeping
Private balcony
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Non-smoking rooms
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HOTEL CLASS
HOTEL STYLE
Romantic
Lake View
Location
Full view
Contact
222 Beaverwood Rd, Saranac Lake, NY 12983-3029
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We had a great stay at the Point. We came with high expectations and thus were a bit disappointed, but all in all had a lovely stay and will return, with our new expectations we will enjoy it even more. Obviously the location is beautiful, the staff is incredibly friendly and the all-inclusive concept and the way it is lived is amazing. The only issue we had was that we kind of expected this to be a highest-end Safari Lodge set in the Adirondacks, kind of a ‚Singita-of-the-North‘ and it was just a long way off of that. To illustrate, three examples: 1) There are lots and lots of hidden places you can hang out, read a book and relax. If you would do that at Singita Castleton, a short while after someone would come by and ask if you wanted something to drink, a snack or an extra pillow. You order (or not) and then you are left in peace. Magically after somehow just at the right time - when you think ‚actually I‘d go for another coffee‘ - they would appear again and ask. At the Point we would sit at a hammock or on the chairs at the Point of the Point and no one would come. When we wanted something to drink we would walk to the boathouse, ask for two coffees and after that they wouldn’t arrive at all or it took 40 minutes for them to arrive. -> This is quite minor, but it’s just not at the very top of the hospitality game. It is more of a ‚make yourself at home‘ vibe rather than ‚we look after you‘ 2) Same thing with the daily schedule. When you arrive they don’t plan your stay. I expected something along the lines of ‚you are staying for 4 nights, the weather is great for three, but the last day it rains so we‘d suggest you do x,y,z‘ you can do everything but also need to plan yourself. For repeater guest this is obviously less of an issue, but it helps to ease-in first timers (and while we were there most of the guests were first-timers) 3) Our AC was broken and couldn’t be switched off, we immediately asked for help, nothing happened, told it again, they said they would call the technician, nothing happened. We said it every single day and by the time we left, it was still on. One more thing they could improve regards attire. They make a big deal about the dress code and require a jacket and tie. I love that, but in reality it’s not enforced. While all people were wearing jackets for dinner, only about half the men were wearing ties. Either don’t make a dress code or enforce it (gently of course, i.e. have some ties ready). All in all these are minor issues and I think with some service flow adjustments they could fix them. I would invest into the welcome process (and goodbye for that matter) and assign a single point of contact for each room that touches 2-3 times throughout the day, help plan the day if desired and just generally has an eye out for the specific guests. As mentioned we loved it, will return, but will manage our stay more proactively next time.…
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joe Maiurano, General Manager at The Point
Responded 2 days ago
Dear Georg H, We are so glad to hear you enjoyed your stay overall. We sincerely appreciate you noting these concerns as they help us improve all future guests’ stays. We are delighted to hear you enjoyed our communal-style dinner and cannot wait to welcome you back to the table soon. Warmly, The Point Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first time was last summer and while it was good there were issues. Kudos to the management, who took them seriously and addressed each one. We returned this year and it was perfection on all levels. The food was superb and the wines amazing. We had our puppy with us and the staff encouraged and supported all 3 of us to fully explore the area and their offerings. We hiked, boated and picnicked in this beautiful area. The resort is refined yet understated; active and relaxing; as guests you can enjoy your privacy and commune with fellow travelers. So glad we gave it a 2nd chance -- it was wonderful. Can't wait to explore The Point in all seasons!
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joe Maiurano, General Manager at The Point
Responded 3 weeks ago
Dear goldbeadz, Thank you for your kind review! At The Point we strive for excellence, and if we do not achieve that we are committed to improving. We are elated to hear that you found improvements in your second stay! We hope this will be the second of many amazing visits with us. Warmly,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let me make a point... The Point is a legendary, Forbes 5 star, Upstate New York, Adirondack retreat that resurrects the glory of the Gilded Age. Originally a Rockefeller frolicking camp grounds, the property is a melange of rustic magnificence and quiet elegance and the entire property gives playful new meaning to the words 'upper crust' and 'summer camp'. This is one of the ritziest resorts in America. The 11 distinctive accommodation options are housed in imposing log structures. These magnificent wooded retreats feature architectural furnishings made from tree branches, smooth stones excavated from nearby rivers and granite from the Adirondack mountains. I was delighted with my guest room which revealed a gorgeous view of the lake through French windows. The Cathedral Ceilings and wood paneling were a smash. A fireplace and a beautiful deck capped off this abode. I was captivated by the massive shower in the bath. Let me make another point.....everything at The Point is included.......yes all the food, booze and adventure itineraries. There are fully stocked bars stashed in almost every nook and cranny of the property. Food can be prepared and delivered to guests..whatever, whenever, wherever....even gourmet meals. The Grand Hall is the main dining room where creative cuisine is paired with a wide selection of wine and cocktails and the Hall is also home to the twice-weekly black tie parties. The Pub is the casual fare venue and Dining On The Property provides countless locations for a private meal, picnic or cocktails...I'll have a grey goose vodka and orange under that pine tree, thank you. The staff at The Point go out of their way to attend to every guest whim. They even seem to sense a need, as if by magic, before the guest is even aware of it. Whether it is a picnic lunch for an island trip in a classic mahogany boats or providing a cocktail concoction and a peanut butter and jelly sandwich for a stroll though the maze of the forest..... their service is spot on.....just snap your fingers. In addition , The Point's staff orchestrates outdoor adventures to keep guests amused, entertained and exercised. Let me make a final point.....you can live like the Rockefeller's at The Point. So. if you want to stay at a decadent incomparable resort that doesn't get anymore exclusive and inclusive....then try the ............Point...........Quiet Elegance.…
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Joe Maiurano, General Manager at The Point
Responded Jul 7, 2022
Dear Conny Wylie, Thank you for this wonderful review! We appreciate you taking the time to acknowledge your favorite parts of your stay. As a property we strive for not only outstanding service, but outstanding accommodations and we are overjoyed that you enjoyed both. We hope to welcome you to property again in the near future for more vodka and orange juices under the pine trees. Warmly,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Point is a beautiful, 11-room lodge located on a peninsula on the edge of Saranac Lake. The property is gorgeous and perfectly maintained with beautiful landscaping and lake-views throughout. We stayed in Iroquois in the Main Lodge for three nights which I suppose is the base room, but was still ~500 square feet, had beautiful views and a unique dutch-door to the outside. Like all of the rooms at The Point it has a great attention to detail, wood-burning fireplace and strong sense of history. The food was exceptional throughout our stay and included some of the best meals I have ever had at a hotel. The quality of each meal was consistently excellent with unique ingredients and dishes featured during the week. The breakfast menu was a la carte and had plenty of options such that even if we stayed for a whole week, we would not get bored. The lunches were three courses and could be served in the main dining room as well as throughout the property (for example, one afternoon we took a boat to an island across the lake where they had set up our lunch for us on the lakeside). Dinners were in many ways the “main event” of The Point. Starting with cocktails in The Pub mixed by the extraordinarily talented Justin, followed by a five-to-seven course meal with wine pairings in the Great Hall. After dinner each night we walked to the campfire where we had truffle popcorn, s’mores, more beverages and cigars while we chatted with other guests and took in the view of the stars. One evening we returned to The Pub after the campfire with some other guests and called the kitchen for a snack. While fully expecting something average given that we placed the order at 2AM, we were completely delighted with what Billy had prepared -- making us pheasant flatbreads with the fresh remaining ingredients from that evening's dinner). Our 2AM "snack" rivaled dinner at a typical hotel. The service was excellent on an individual level -- everyone we interacted with was charming, warm and personable. There was some clear room for improvement for cross-team collaboration. We repeatedly found out after the fact about different events (e.g. cocktails on a boat, trip on the hacker craft etc.) that happened while we were there that we would have done had we known. Our lunch orders when we broke from the standard menu were done incorrectly despite placing them twice with two different people. I also found it odd that with a property this small (~22 guests) I only met the general manager on our last night and he didn't know how long we had been there. Overall, there was a sense that you could ask for anything you wanted, but the team wasn't quite at the level of anticipatory service yet. The strengths of The Point though are second-to-none and more than compensated for the operational inconsistencies noted above. This is the only hotel I have been to that has a pervasive and overwhelming sense of camaraderie across all of the guests. From getting invited to join others for dinner, to our final night being punctuated by a lovely couple celebrating their 50th (!) wedding anniversary and bringing an enormous bottle of champagne to share with everyone at dinner. Over your stay at The Point you will dine, enjoy cocktails and sit around the fire with numerous fascinating individuals. The Point is an exceptional experience that is well worth the rates. Everything from the setting, rooms, food, beverages and service come together to create a memorable and relaxing atmosphere that will have you counting down the days until you can return to such a special place!…
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Date of stay: September 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Joe Maiurano, General Manager at The Point
Responded Dec 29, 2021
Dear Joeygtrz, Thank you for taking the time to write such a glowing review. I am glad you found the food to be amazing throughout your stay. I apologize that you found some aspects of your stay could have improved and if you would like to discuss this further please do not hesitate to reach out. We pride ourselves in making sure every detail is perfect. We hope to see you again soon! Warmly, Joe Maiurano The Point Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautiful property. All details are attended to. The food and service are above and beyond. There are many things to keep you busy or just relax and take it all in. We have visited seven times and each met our expectations.
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Review collected in partnership with Relais & Chateaux
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joe Maiurano, General Manager at The Point
Responded Oct 30, 2021
Dear Spalmiter, Thank you so much for this wonderful review! We are elated to hear you enjoyed your stay with us. We hope to welcome you again soon for your eighth visit. Warmly, The Point Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at "The Point" for two nights in Oct. 2021. The staff and accommodations are not to be beat at this "Great Camp" in the heart of the Adirondacks. Special thanks to Ryan for his knowledgeable and attentive service. Great hiking and boating on site with staff treating you as if you were Rockefeller.
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Review collected in partnership with Relais & Chateaux
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joe Maiurano, General Manager at The Point
Responded Oct 30, 2021
Dear Theodore K, Thank you for taking the time to write this review! We always strive to provide attentive service and we are happy to hear you felt that way during your stay. We hope to see you again soon! Warmly, The Point Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As my family has had a camp in the Adirondacks since 1970, I was always looking forward to a stay at The Point. Finally the opportunity came to spend the night. Overall we had a nice stay. Beautiful room, Evensong. Lovely cocktail cruise. Extremely welcoming to our dog Salvo. However, Thursday night's dinner was almost inedible. I couldn't believe a Relais & Chateau hotel of this stature would serve such a disappointing, lackluster, dry meal. The only part I enjoyed was dessert. Unacceptable. Staff had a hard time closing the fire screen. Main dining room lacked atmosphere. We asked for the fireplace to be lit and more candles on the table b/c it was dark. The two lunches were excellent, although the first lunch, bread was stale, really shocking, perhaps too heavy for the middle of the day. Breakfast was ok. French toast served without maple syrup. Additional calls to the front desk to bring it, and then breakfast was cold and btw only one piece of french toast.... For the price of the room this is unacceptable! During the cocktail cruise the captain asked for our room names so that turn down service could happen while we were on the lake. However, when we returned the room was not cleaned. Bed unmade and fireplace not reset. After dinner they did come but she forgot to clean the shower and left empty shampoo bottles in the shower. Unacceptable. The other major disappointment was no one was there from the staff to say goodbye, thank you for coming, safe trip, etc... and no follow up email. I also left an expensive facial product in my room for which I emailed the hotel and got literally no response from Adam Y. Met some mutual friends who have been going for 22 years there. I am sure they got the royal treatment, as they should, they were met by top management where other newbies like me only met the young, new trainees. Hum if you don't have a Rolls Royce, don't expect to be invited back. How some one would leave Danny Meyer to go up there? Attention to details please. Thanks for filling the gas tank.…
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Date of stay: October 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Joe Maiurano, General Manager at The Point
Responded Oct 30, 2021
Dear Marion I, I am sincerely sorry to hear that visiting our property did not meet your exceptions. I never want a guest to experience a negative stay with us, and please know that this is not the standard we set for the property. I urge you to please reach out to us directly, so that we can discuss this further. Warmly, The Point Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are very few places …. Anywhere…..where I would pray for rain, just so I could stay in my room and enjoy the furnishings and ambiance. The Point is at the top of the list. I’m almost afraid to send in a review for fear others will discover this exclusive Adirondacks retreat. Everything is included and as Ryan, one of the talented team members, said to us “the goal is for you to want and need nothing other than the grounds here. No need to leave the property “. Departing after a glorious stay, we were worried about filling the car with gas. No need. After I turned the key in the ignition, the tank registered full. Wow. Someone had anticipated even that need and taken care of it. Exceptional experience.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joe Maiurano, General Manager at The Point
Responded Oct 30, 2021
Dear Dorothy H, Thank you for your wonderful response! We are so glad you enjoyed your stay with us. Our team works diligently to make sure every detail is taken care of. We hope to see you again soon! Warmly, The Point Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wanted to take a moment to write this review because our stay at The Point was incredible. We brought our puppy Pork with us and he also had the best time. The staff went above and beyond to get Pork treats, toys, water, a life jacket, etc. The food for our entire stay was incredible and we really enjoyed all of the lake activities. We will be back!
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joe Maiurano, General Manager at The Point
Responded Oct 30, 2021
Dear Caitline, Thank you for taking the time to write an exceptional review. I am elated to hear that Pork had a wonderful time with us as well! Ensuring a great stay for both you and your four legged companion is always top priority. We hope to see you and Pork again soon! Warmly, The Point Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at The Point for two wonderful nights, along with our Bernese Mountain Dog, and had an absolutely delightful time. The entire staff is friendly, warm, and offers truly exceptional service. Every focus is on making your experience memorable. While quite costly, we felt the expense to be worth it, and so appreciated each bit of surprise and delight (an offer of a complimentary drink, a suggestion of a great activity, the discovery of another fun spot on the property, etc.). If you enjoy outdoors activities (hiking, water sports, boating, biking, tennis, and so on), this is a wonderful choice for a vacation. We never got bored, and could have happily stayed another night. The food was exceptional (as New Yorkers, we can rarely find exceptional food when traveling outside of major cities, but were most impressed at the meals here), and our room, while a touch small, was thoughtfully decorated and still lovely. We also appreciated the care and kindnesses shown to our dog, who was allowed to (happily) lounge in our room while we were out without her, and the staff were all very gracious with her. Highly recommend, especially for a special occasion.…
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Date of stay: June 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Joe Maiurano, General Manager at The Point
Responded Oct 30, 2021
Dear Emily, We are so happy to hear that both you and your four legged companion enjoyed your stay with us. It is always a joy to have dogs on property. Our kitchen staff works diligently to craft unique meals for each stay. We hope to see you again soon! Warmly, The Point Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$2,774 - $3,925 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the point hotel saranac lake, point saranac lake, point hotel saranac lake
LOCATION
United StatesNew YorkSaranac Lake
NUMBER OF ROOMS
11
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Claim Your Listing Frequently Asked Questions about The Point
Which popular attractions are close to The Point?
Nearby attractions include Coney Mountain Trail (3.3 miles).
What are some of the property amenities at The Point?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at The Point?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Does The Point have an airport shuttle?
Yes, The Point offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Point have airport transportation?
Yes, The Point offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at The Point?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Point have any great views?
Yes, guests often enjoy the lake view available here.