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Ontario Place Hotel

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121 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is conveniently located. Close walking to the shops, restaurants, battlefield and the visitor centre. Beautiful along the water and marina. Lots to enjoy! The hotel is old and tired and could use some upgrades, the a/c was noisy and the rooms are small. No elevator. The breakfast was store bought and the lobby is very small....

Helpful?
Thank Cgkjfvjg
ophotel, Manager at Ontario Place Hotel, responded to this review

Next time your Anniversary rolls around stay in one of our Jacuzzi suites on the end of the building they are large and have great views of the harbor. With breakfast places like "Tin Pan Galley" and "The Brew Pub" on weekends, serving breakfast, we try to cater to the people that have to eat on the go with our... More 

Camp Hill, Pennsylvania
Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Trip Advisor rated this the best place to stay and it's easy to see why. The room was clean and hospitable. The "continental" breakfast was mediocre at best since it was made up of store-bought dwarf cinnamon buns and some type of granola bars. The coffee was pretty good, though.

Helpful?
Thank Ebes1320
ophotel, Manager at Ontario Place Hotel, responded to this review

Thanks for your kind words.... Our breakfast is only for those who have to eat on the go because we try to send all our guests to "Tin Pan Galley" which has the best breakfast in the region. Or on weekends to "The Brew Pub's" breakfast buffet. More 

atlanta
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our one night stay in the Ontario Place Hotel. The staff was very accommodating and there around-the-clock. We had a first floor room with a jacuzzi style tub in the bedroom area, kind of unique. Bed was comfy, a/c worked well. Cute little town, a one-day stay to see the boutique stores, enjoy the restaurants and see the... More 

Helpful?
1 Thank jssatl
Rome, New York
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The room was clean and comfortable, and decent size, however the staff was not very friendly, and not able to solve an issue we had with the TV. We arrived early, knowing we would not be able to check in, but wanted to make sure we could park in their lot. When we let the front desk agent know we... More 

Helpful?
Thank jnn1426
ophotel, Manager at Ontario Place Hotel, responded to this review

No pithy replies just my apology for the TV box not working... All that had to be done was to take the box from the lobby into your room and replace your box with it. I don't know why I was not called and informed of the TV problem, normally I'm called for the slightest irregularity, I'm sorry. The hotel... More 

Birmingham, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Sackets Harbor is worth a visit and the Ontario Place Hotel is the place to stay. The hotel is centrally located and hence is close to all the bars & restaurants as well as the harbor and just a short walk from the historic battlefield. We found our room was both clean and comfortable - the staff were very friendly... More 

Helpful?
Thank david11172016
ophotel, Manager at Ontario Place Hotel, responded to this review

Thank you for the kind words... More 

Seattle, Washington
Level Contributor
124 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed June 16, 2016 via mobile

The staff was nice, the rooms were clean and decent. It's an old building but pretty decently kept up. It was rather average, nothing amazing but nothing to complain about. It's in a good location and the price is fair value. Only stayed one night for a wedding, but the beds were fairly comfortable and there wasn't too much noise.

Helpful?
Thank Sweetbug
ophotel, General Manager at Ontario Place Hotel, responded to this review

Thanks for your review. More 

Rochester, New York
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 9, 2016

Located within walking distance to all restaurants, shops and war of 1812 historical markers makes this a perfect place to stay! You step back in time a bit with a real key for the room but the rooms are very nice! We had a very clean room with brand new towels and 6 pillows! Bathrooms are dated but the water... More 

Helpful?
Thank Slanz
ophotel, General Manager at Ontario Place Hotel, responded to this review

Thanks for your kind words and we look forward to your next visit. More 

Naples, Florida
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed June 8, 2016

Wonderful, personal service; great room and awesome view! All staff were welcoming, friendly and helpful. Perfectly located on the waterfront in the center of the village, walking distance to nearly everything. Clean and accommodating. Note that spiders are a part of lakefront living and seasonally you'll find them around....

Helpful?
Thank Donna-Dale H
ophotel, Manager at Ontario Place Hotel, responded to this review

Thanks for your kind review. We appreciate you staying with us and please consider us for your next visit. More 

Dacula, Georgia
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 31, 2016

Ontario Place Hotel is in the heart of Sackets Habor. The staff and area residents are very friendly especially Troy at the front desk. He always made us feel so welcome when we would come in. The room was just as we expected and was clean. This hotel is perfect for Fort Drum visitors. Great restaurants in the area. We... More 

Helpful?
Thank Glenn R
ophotel, General Manager at Ontario Place Hotel, responded to this review

Thanks for your kind review. We appreciate you staying with us and look forward to your next visit. More 

Pennellville, New York
Level Contributor
222 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
2 of 5 stars Reviewed May 15, 2016

For our anniversary, we decided to do a Sacket's Harbor bar/restaurant crawl. We'd previously stayed at Ontario Place and were satisfied. So I'm a repeat customer. I reserved a king room with a harbor view from the sitting area, $194.00 after tax. That's a big chunk of change for a north country room, but it's the only game in town.... More 

Helpful?
2 Thank verybigv
ophotel, Manager at Ontario Place Hotel, responded to this review

I'm sorry that the room was not to your liking. When you book through a 3rd party system we have no choice which room you or they pick. You happened to choice a night where all of our Jacuzzi suites, on the top two floors, were in use so the only choice was the kitchen room which does have a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
If you are looking for a place to stay, in a village that has it all, look no further. Sackets Harbor boasts some of the region's best War of 1812 museums, gourmet restaurants, and exceptional gift shops - and our quaint, tree-lined streets and living history give Sackets Harbor a feel unlike any you can find elsewhere. Ft Drum is located 20 - 25 minutes away and shopping in Watertown is only 8 miles away. We are offering monthly off season rentals so please give us a call! ... more   less 

Additional Information about Ontario Place Hotel

Address: 103 General Smith Dr, Sackets Harbor, NY 13685-3182
Location: United States > New York > Sackets Harbor
Price Range: $131 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ontario Place Hotel 2.5*
Number of rooms: 39
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Also Known As:
Ontario Place Sackets Harbor
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