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Hilton Westchester

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Hilton Westchester
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409 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Level Contributor
146 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
2 of 5 stars Reviewed 1 week ago

Firstly, Sergio, front desk staff was fabulous, friendly and professional. That being said, I am shocked that Hilton associates itself with this property. The lobby, though modern and pretty gets so crowded and congested that they should try to refigure the entrance area. The hallways and rooms are so tired and old and dark looking. There is no brightness to... More 

Helpful?
Thank MITIJ
MineHill, United States
1 review
1 of 5 stars Reviewed 1 week ago

I was very dissatisfied with my stay. I have worked in the hospitality industry and am currently an Executive Assistant and Travel Agent and I consider myself very lenient when it comes to things going wrong. I have NEVER complained about my rooms when I stay at Hilton properties I booked a room months in advance because I was in... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Diana V

Travelers are raving about these Rye Brook hotels

Amelia Island, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had the misfortune to stop here on a night when a wedding was taking place plus a convention of the Sweet Adelines and a large family reunion. Any hotel can be busy and have loud guests in the bar and restaurant but the layout of the hotel made it impossible to roll a cart of luggage to our room... More 

Helpful?
Thank francesca336
Bethesda, Maryland
Level Contributor
6 reviews
1 of 5 stars Reviewed 2 weeks ago

Waited 1.5 hours for room which was supposed to be ready at 3 pm - no lunch, tea or coffee offered for the hassle. Had to exchange key cards between our two night stay because their system couldn't accommodate the different rates due to a wedding rate on one day. No water in room for free or purchase. Tried to... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Wendy B
Ballwin, Missouri
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed here before, and this time was no different. It's conveniently located in Westchester County, close to our business meetings and to the Westchester airport. My room was very comfortable with two queen size beds, a flat screen TV, small fridge, desk with chair, chair with ottoman, and spacious bathroom with amenities like shampoo, conditioner, soaps, lotion, hair dryer....... More 

Helpful?
Thank Michele G
Scottsdale, Arizona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had to wait for 15 minutes to check in because of the line. Then we were placed in a room that wasn't an executive room for which we paid extra for...then we had to go back to change rooms and have the keys not work on three separate occasions. I also had some business to conduct and wanted to... More 

Review collected in partnership with Hilton Hotels & Resorts

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1 Thank MontyGW
1 review
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay here, the service at the restaurant was not good, I ordered a simple cappuccino and was charged $10 for a diluted espresso with a bit of milk. Other than that great hotel, I liked the flavored water in the lobby.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elliot R
Hudson, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Traveled to Westchester Hilton for a work meeting. Found the hotel was very clean and beautifully decorated. It sits on a wonderful campus with walking trails, pool, basketball and tennis courts. It is conveniently located near the Metro North train station in Port Chester. The staff are very friendly and attentive. I paid a bit much for room service. But... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Maureen K
Rocky River, Ohio USA
Level Contributor
268 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for business and it is a very nice property much bigger then expected. I had a room facing the woods which was perfect and very quite. They have a lovely outdoor area to sit outside and relax and a wonderful pool outside. Very much like a retreat center. They also have a indoor pool as well. It is... More 

Helpful?
Thank Sinatralis
San Diego, California
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although this hotel is older and could benefit from some modernization, the rooms are spacious, well appointed and generally clean. I did, however, notice some dirt on the wall of the shower. The meals were excellent although on the high side of expensive. All in all, this remains a quality facility and one that I would happily recommend to others.

Helpful?
Thank Jim C
Kai F, General Manager at Hilton Westchester, responded to this review

We look forward to your return and appreciate your kind words and feedback. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly refreshed Hilton Westchester hotel is situated on 45 acres of lush woodlands in Rye, NY combining the relaxed setting of a resort with the flexibility of a full-service business hotel. Located just 6 miles east of White Plains, NY, 8 miles from Westchester Airport(HPN) and 25 miles to New York City. Free local shuttle service available. Newly refreshed guest rooms feel brighter and more relaxed with a complete rebuild. Guests will take pleasure in warm colors creating a residential feel for a home away from home. With improved sound insulation and Hilton Serenity™ Beds, a good night's sleep will come with ease. Contemporary amenities and elegant renovated bathrooms give the perfect start to the day. Take advantage of complimentary transportation to destinations including White Plains Airport, Rye Train Station, local businesses and downtown White Plains. We look forward to welcoming you to the Hilton Westchester hotel. ... more   less 

Additional Information about Hilton Westchester

Address: 699 Westchester Ave, Rye Brook, NY 10573-2821
Location: United States > New York > Westchester County > Rye Brook
Price Range: $143 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Westchester 3.5*
Number of rooms: 436
Reservation Options:
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Also Known As:
Hilton Westchester - Rye Brook Hotel Rye Brook
Hilton Rye Brook
Rye Brook Hilton
Hilton Westchester Westchester County, NY - Rye Brook
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