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Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
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234 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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Reviewed 1 week ago via mobile

Had to make a trip up to NY last minute. Very easy and pleasant experience getting our room. staff is extremely helpful and friendly. The room was very clean, bed and pillows all very comfortable. This will be our "go to" hotel when coming to the area. Thank you.

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Helpful?
Thank Kim S
Reviewed January 18, 2017 via mobile

Stayed fpr one night for work in the area. Seems newly renovated. Heat in room worked excellent. Breakfast was great. Real eggs, bacon and sausage. Decent coffee and plenty of choices. Housekeeping did not hesitate to bother me at 10:40 AM, despite my placing the "do not disturb " sign on the door.

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Helpful?
Thank Jessica A
Selden, New York
Reviewed January 11, 2017

Had my daughter's Sweet 16 party planned and the weather was deteriorating quickly. Several of our guests were unable to make it. Cesar, Derek, and Narda were very professional and made the best of it. We had a fantastic time.

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Thank chrisdal96
Ronkonkoma, New York
Reviewed January 7, 2017

resturant employee-Soila is an amazing person and service quality is a exelent quality of service mostly clean and organized,i love the size of the room because its not too small or big its just right and the kitchen furniture it feels like a home! and the coffee maker is the best because people cant live without coffee

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Thank ana1rose196
Wantagh, New York
Reviewed January 3, 2017

Horrible service, disgusting rooms.Seriously filthy. Saw 2 people sleeping in the hallways on the way to my room. They were as dirty as the hotel itself. Was totally embarrassed to bring people there and more so not to have checked out upon arrival.

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Helpful?
Thank karen c
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your stay with us and your review. We appreciate your review and observations. We have done a thorough inspection and corrective steps to every point of your observations. We also have specially trained the hotel staff for improvement of guest relations. We take the reviews quite seriously and would like to see you again! Sincerely, Hotel...

East Northport, New York
Reviewed December 31, 2016

Through my own fault I had a problem with my reservation and Jim,exceeded all expectation handling it. I was treated with respect and courtesy and was completely satisfied. Customer service is the most important thing and with Jim on staff the Clarion has it.

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Helpful?
Thank Anneenp
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for commenting. I’m very pleased that you found our staff so friendly and accommodating. We take real pride in enhancing the guest experience with the best possible customer service, and I’m please we can serve you. I hope you will be able to stay with us again soon. It would be an honor to serve you again....

Boston, Massachusetts
Reviewed December 18, 2016 via mobile

Upon arrival and walking into the lobby I could see this place may have been a good property at one time but it is now very outdated. Check in was easy but the walk to my room was a sign of things to come. Towels were strewn on the worn carpet, buckets strategically placed to catch the dripping water. I...

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Helpful?
Thank Biztraveler2222
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience....

Dubai, United Arab Emirates
Reviewed November 30, 2016

Let me first say that the staff here is absolutely awesome! They have always been welcoming and helpful!!!! I've been staying here when visiting family on Long Island for a few years now. Granted, it is a week here, a weekend there, but consistent. I've stood and watched over time as the quality level of the hotel declines. It is,...

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Helpful?
Thank VagabondMedic
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Greetings from the Clarion Hotels. Thanks for your stay and the review. We shall be taking steps towards improvement especially the facelift as you suggested. We won’t justify, but rather invite you to stay again and feel the new experience. Guest reviews always help us to improve. You are always welcome to stay with us and we will...

Petoskey
Reviewed November 30, 2016

Affordability is at the top of anything I have to say about this Clarion. I'm a frequent traveler and would definitely stay here again. Rooms are clean and comfortable. The amenities are acceptable and the staff is friendly.

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Helpful?
Thank Swordman31
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, It is really nice to note that that you liked the stay and services at the Clarion Hotels. Glad that you liked the hospitality of our staff and the stay. Thank you and look forward to welcome you again soon!!! We are proud to welcome guests like you. Regards, Hotel Manager

Reviewed November 23, 2016

Debi & Craig are excellent at front desk. They are both very courteous helpful & both go out of their way to accomodate. The hotel is great especially for last minute. Its clean, easy to get to & close to mass transit.

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Helpful?
Thank Misty D
clarionronkonkoma, Webmaster at Clarion Hotel & Conference Center, responded to this review

Dear Guest, Thanks for your comments. I’m so glad we could help you get go out of their way to accommodate. We’re pleased to provide clean, comfortable rooms -- even at the last minute in many cases. I hope you will choose our hotel again and again as you travel in this area. It’s a true pleasure to serve you....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Clarion Hotel & Conference Center

Address: 3845 Veterans Memorial Hwy., Ronkonkoma, NY 11779 (Formerly Holiday Inn)
Location: United States > New York > Long Island > Ronkonkoma
Price Range: $88 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 289
Reservation Options:
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Also Known As:
Holiday Inn Long Island-Islip Airport Hotel Ronkonkoma
Holiday Inn Ronkonkoma
Ronkonkoma Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Clarion Hotel & Conference Center staff and other travelers.
5 questions
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New York, New York, United States
Catskill Region, New York
over a year ago
Catskill Region, New York
Catskill Region, New York

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Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the right side of the hotel is quiet”
 of 5 bubbles ana1rose196, Jan 7, 2017 | Read review
“better to go to another hotel if you have a choice.”
 of 5 bubbles mfayyazpk, Oct 31, 2016 | Read review
“No issues with room choices and accessability!”
 of 5 bubbles carolad242, Oct 26, 2016 | Read review
“500 wing side best”
 of 5 bubbles mitch907, Sep 20, 2016 | Read review
“A room away from the elevator.”
 of 5 bubbles Todd0237, Aug 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question