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Hilton Garden Inn Islip/MacArthur Airport

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Hilton Garden Inn Islip\/MacArthur Airport
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573 Reviews from our TripAdvisor Community

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Showing 567: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Facility was very clean. Management was always around and made available. Rooms were very clean and advertised correctly. Breakfast was AWESOME. This location is conveniently located off the major highways. Plenty of stores in the area. Diffently would stay at this location again.

Helpful?
Thank Thomas S
Leesport, Pennsylvania
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

We were in Long Island for a family wedding. We got to our hotel in the evening. The staff were very friendly and made us feel at home. Our room was very clean and comfortable. The next morning we had the breakfast buffet. The food was good. My only complaint was the price for the room. It was very expensive... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank johnpennys
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. We strive to maintain one of the most competitive pricing on our products and services in the area. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate your feedback as it allows us to focus on... More 

Avondale, United States
2 of 5 stars Reviewed 3 days ago NEW

It sure looked nice, but the bed was uncomfortable and the loud A/C turned off and on all night. The noise was only drowned out by the people passing in the hallway, who we could hear quite clearly through the door. Breakfast should have been awesome, since it wasn't included in the exorbitant rate, but was not ready on time... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Elizabeth I
Connecticut
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I definitely recommend this hotel. Just a quick one night stay before returning to Connecticut. This hotel was not my first choice, but the waterfront hotel next to the ferry in Port Jefferson was booked. The Hilton was the closest hotel that had availability. I had low expectations and was extremely surprised and pleased to find warm and friendly four... More 

Helpful?
Thank ConnecticuTourist
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We... More 

Philadelphia, Pennsylvania
Level Contributor
116 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great location and reasonably priced. The room was large and comfortable. The breakfast buffet was sparse and service was uneven, over attentive one day and ignored the next. To be honest there wasn't anything really wrong it just didn't feel like a Hilton Garden Inn.

Helpful?
Thank Richard K
Ross H, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you for taking the time to share your experience with us. We're sorry to hear that we fell short of your expectations during your stay. We truly appreciate your feedback and will continue to work toward improving. Thanks again for choosing to stay with us and we hope to see you again. More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently rented rooms and a conference room for a family reunion. I was very happy with the outcome. The conference room was perfect for our group and the staff bent over backwards to meet our needs. They were calm, friendly and helpful. Nothing was ever a bother for them! I worked with Andrea to plan the event and she... More 

Helpful?
Thank patriciaanntherese
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you for your great review. We are glad that you and you enjoyed your stay and the location. We are proud of Andrea for taking good care of you. We will definitely recognize her. We appreciate your business and look forward to your return. More 

Cypress, Texas
Level Contributor
161 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I loved everything about this Garden Inn, except the smokey residue in my room. Hit me right in the face when I first walked in and every other time. It's shame as they are a non-smoking hotel. I mentioned this at check out and he looked surprised, hmmmm. Everything else was great! The room is nice and clean, the location... More 

Helpful?
Thank Linda R
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Linda, Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guests expectations and truly personalize their visit. We are all very disappointed that we did not meet your expectations on this occasion. I have shared your review with my colleagues, so that we can... More 

Phoenix, Arizona
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

My room was comfortable and clean. My pillows were comfortable. Only feedback is I wished breakfast was free. They provided free bottle water, which was nice. Internet connectivity was ok. Not super fast but enough to be able to stream movies on my phone.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Miguel R
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Muguel R, Thank you for reaching out and sharing your recent experience. We pride ourselves on providing unparalleled stays for our guests, so we are pleased that you found both comfort and convenience during your stay. We appreciate your loyalty and hope to serve you again and will strive to make your next stay five stars. More 

West Sayville, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great experience, would definitely recommend to friends and family. Staff is very attentive.Good breakfast for $11.00 .We paid $141 on a sunday.Good value,very clean. We can't say enought about this hotel We will go back again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Debra530
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Dear Debra530, It makes our day to hear that we excelled your expectations of cleanliness during your stay! Thank you so much for your five star review, and we look forward to welcoming you back on your next visit. More 

New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was clean Maid service great The bar is small Restaurant food choices were limited, I had a great burger, but atmosphere was poor as you basically sit in the hotel lobby. Free coffee in the lobby in the morning plus Kurig in the room The gym was poor, no weights , three machines and one was broken. Didn't use... More 

Helpful?
Thank Peter C
General M, General Manager at Hilton Garden Inn Islip/MacArthur Airport, responded to this review

Thank you for sharing details from your stay as that give us opportunities for improvement. We are dedicated to providing the highest quality and consistent level of service for all our guests and I have shared your notes with our team. We look forward to welcoming you back in the years ahead and will strive to make your future stays... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The newly-renovated Hilton Garden Inn Islip MacArthur Airport hotel is just half mile from MacArthur Airport and in the heart of the Ronkonkoma, Bohemia and Western Suffolk business districts of New York. Our Islip hotel offers a complimentary airport shuttle, state-of-the-art fitness center, indoor swimming pool, and 24-hour business center. Relax and unwind from the day's events in the Pavilion Lounge. The onsite Great American Grill(R) features cooked-to-order full American breakfast buffet daily and a relaxed dinner menu nightly. ... more   less 

Additional Information about Hilton Garden Inn Islip/MacArthur Airport

Address: 3485 Veterans Memorial Hwy, Ronkonkoma, NY 11779-7629
Location: United States > New York > Long Island > Ronkonkoma
Price Range: $139 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Islip/MacArthur Airport 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Hilton Garden Inn Islip Macarthur Airport Hotel Ronkonkoma
Ronkonkoma Hilton Garden Inn
Hilton Garden Inn Ronkonkoma
Hilton Ronkonkoma
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