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BEST WESTERN Mill River Manor

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BEST WESTERN Mill River Manor
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492 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Raleigh, North Carolina
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Older hotel with clean, comfortable updated rooms. We stayed for a wedding with a group and they were great. My kids enjoyed the included breakfast. The location is fabulous being so close to the LIRR. No complaints at all.

Helpful?
Thank Susan K
3 of 5 stars Reviewed 2 days ago NEW

The employees overall were very pleasant it was just the guy in the kitchen at breakfast that turned me off by acting like we were getting in his way while he was on the clock.???? The bathroom shower drains need to be adjusted and you need to reinforce to people that smoking is not allowed in public areas. My room... More 

Review collected in partnership with Best Western

Helpful?
Thank Taheera S
long Island
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Six of us stayed at this hotel for a wedding block of rooms. We arrived and it was more of a motel style, very run down on the outside, Small rooms, sink took forever to drain. If you are not particular about your short stays, this is fine.

Helpful?
Thank alesandra1117
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Good Afternoon Alesandra: I am sorry to hear that you were not satisfied with your stay here. We are in fact a hotel. Motels do not have a 6,500 sq ft banquet and catering hall on premise as well as a full service italian restaurant. If we were in the southwest or warmer climate, we would be considered a 4... More 

New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Thank you to the staff the wonderful breakfast spread. My kids love love love the Belgian waffles. We stay every summer and enjoy the pool. From the reservation to check out every one is so helpful and friendly. Lots of things around the hotel so you don't feel isolated; The pool makes you feel very private and fun. Every year... More 

Helpful?
Thank hadihaj91
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Hi Hadihaj: Thank you for your positive review of the hotel. I am glad we provided the superior customer care that is set as our standard at this hotel. We look forward to seeing you again soon! Sincerely, Alan C More 

Gouldsboro, Pennsylvania, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been staying at the Rockville Center Location for at least 5 years. We have always had excellent customer service and reasonable rates.....After Hurricane Sandy a few years ago, things were a little crowded and not great at times, but we managed to get through it with the cooperation of a very professional and friendly staff. The recent renovations... More 

Review collected in partnership with Best Western

Helpful?
Thank Fran G
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Bathtub was clogged. Did not know it would be since the bathroom looked remodeled. When it came time for my shower, I was standing in 3 inches of water that included my filth and the many people's that stayed in that room before me. If they cleaned their bathrooms they would know it was clogged, but i guess they don't... More 

Helpful?
Thank Diana S
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Hi Diana S: I am sorry to hear that your experience with our rooms were not up to standard. I am trying to find your reservation to see which room you stayed in to see the problem for myself. However, I am unable to locate your previous stay based upon your name and last name letter. I even narrowed the... More 

Baltimore, United States
1 review
3 of 5 stars Reviewed 1 week ago

During my stay the noise from the street did not allow for a comfortable stay. There is a small hallway on the first floor to get on the elevator and it smells of urine. The bed was very uncomfortable and the breakfast was mediocre. It was not the best nor the worst hotel stay I've ever had.

Review collected in partnership with Best Western

Helpful?
Thank Ratosha M
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear Ratosha: I am sorry to hear about some of the troubles you had with the hotel. There is very little we can do about the noise coming from the neighborhood. Afterall, this is New York and street noise is a given around here. We are in the process of a multi million dollar renovation and we are almost finished... More 

Half Moon Bay, California
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel did a great job with coordinating event and hotel rooms for large group for our HS Reunion. Event was fun and all had plenty of space to connect and catch up. Facilities were reasonable and staff was great.

Review collected in partnership with Best Western

Helpful?
Thank TeriKay
Alan C, General Manager at BEST WESTERN Mill River Manor, responded to this review

Dear TeriKay: Thank you for your recent review of the hotel. I am glad you and all of your group had a blast. I know the banquet department does a magnificent job with functons here at the hotel. Hope to see you again in these neck of the woods Sincerely, Alan C More 

QUEEN CREEK
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The staff is very friendly and helpful. This hotel is very clean and quiet. The rooms are beautiful and very up to date. For the price it is well worth it. The train to the city is also very close in walking distance. .

Helpful?
Thank SHARON S
Valley Stream, New York
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I just booked a one night stay for my family coming from out of town. I spoke with Linda Oliverri who was not only polite and professional but went above and beyond to assist me. She not only answered all my (many) questions but even went so far as to book a car service for them upon checkout and even... More 

Helpful?
Thank AC2277
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated Best Western Mill River Manor is a full service hotel offering complimentary hot buffet breakfast each morning,free guest parking,seasonal outdoor pool with lifeguard,24 hour front desk,fitness center,and business center. We are located 1 block from the railroad station with service to JFK airport, Manhattan,the Hampton's,and the Beaches.The on-site Italian restaurant offers both lunch,dinner and poolside service for cocktails and food. Our concierge can arrange for transport to and from all airports as well as offer suggestions for restaurants and things to do in the area and Manhattan.The Best Western Mill River Manor offers full corporate and banquet facilities accommodating up to 230 guests.We hope to have you as a guest in the near future! ... more   less 

Additional Information about BEST WESTERN Mill River Manor

Address: 173 Sunrise Hwy, Rt. 27, Rockville Centre, NY 11570-4705
Location: United States > New York > Long Island > Rockville Centre
Price Range: $158 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Mill River Manor 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Best Western Mill River Manor Hotel Rockville Centre
Best Western Rockville Centre
Rockville Centre Best Western
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