Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Rockaway Hotel + Spa seamlessly blends the vibrant energy of New York City with the relaxing allure of a beachside boutique retreat. Nestled by the shore, this eclectic sanctuary offers the perfect combination of laid-back chic and luxurious resort amenities. Whether you're here for a weekend getaway or a longer stay, the dynamic and artful atmosphere invites inspiration at every turn, enhanced by its unique events and celebrations. The soothing sounds of the seaside create the ideal setting for rest and relaxation, complemented by world-class facilities and services. Each room is a meticulously crafted story, designed with natural materials like teak, linen, wool, and leather to create an atmosphere of refined comfort. Luxurious bedding, deluxe bath amenities, and modern connectivity offer the perfect blend of style and convenience for a restful retreat. With the calming beach ambiance just outside your window, every stay becomes an unforgettable experience.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Romantic
Languages Spoken
English, French, Spanish, German
Location
108-10 Rockaway Beach Dr Rockaway Park, Rockaway Park, NY 11694
The Rockaway Hotel
4.4 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
The rooms are small but beautifully decorated and clean. The bed in the standard room was a big, comfy king bed and I got a great nights sleep. Due to the compactness of the room, there are clothing hooks and underbed drawers instead of a dresser, but it works! The room almost has the feel of a cabin on a cruise ship, all space is utilized efficiently. (The only thing I wish they could have included is a mini fridge.) The common areas are beautiful and there’s a welcoming lobby with ample seating. There are restaurants and a bar on the premises but there’s also a great casual restaurant (Happy Jacks), a neighborhood pub (Healy’s), a deli and a frozen yogurt shop directly across the street. I was there in February, but in warmer weather there’s a small rooftop pool and the ocean beach is a block away. The staff was welcoming and helpful. I was really impressed with what a nice experience I had! It should be noted that there’s a $45 per night resort fee on top of the room rate, but when I was checking out I mentioned to the clerk that I didn’t use any amenities because I was only in town for a funeral, he immediately waived the resort fee. He said it was hotel policy to waive it for cases of bereavement and told me to tell my friends about the policy for future reference. I definitely recommend The Rockaway Hotel; it has more of a feel like smaller hotels I’ve stayed at in Ireland rather than big American chain hotels, but I view that as a plus.
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Easy getaway from NYC, as the hotel is very conveniently located near to the NYC Ferry. Staff was very helpful and friendly throughout my stay, and went out of their way to accommodate any request. Room was simply furnished but comfortable, and I appreciated that they use toiletries made locally. There is a resort fee, but I was able to enjoy bike rides along the boardwalk on bicycles provide by the hotel, and I really enjoyed the free yoga or Pilates classes that I took each morning that I was there. The rooftop bar has great views of the ocean or bay, and was a great way to end the day. All in all, a great experience and a quickly and easy escape from the city
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Date of stay: May 2021
Rooms
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julian Payne, General Manager at The Rockaway Hotel
Responded Jul 9, 2021
Thank you so much for staying and delighted that you enjoyed your stay. We strive to be personable and go above and beyond on a consistent basis. Looking forward to welcoming you back soon Best Julian
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The Rockaway Hotel is a well appointed lux hotel with great views of the area and out to the Atlantic Ocean. We had a great short stay, inside the four walls however is the strength of the hotel- it’s staff. From the valet at the entrance, the Front desk folks who greet you with glasses of champagne and the housekeepers all are there to make sure your visit is perfect. A true gem.
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Date of stay: November 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julian Payne, General Manager at The Rockaway Hotel
Responded Dec 3, 2021
Hi Kevin, Thank you for staying and so happy that you thoroughly enjoyed your stay! Am very very fortunate to be surrounded by some great people Looking forward to welcome you back Best Julian
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We had brunch in the Pool House next to the swimming pool, We were pleased there was no chlorine smell, and the room was nicely shaded and had pleasant wooden tables and chairs. Two of us had lobster rolls that were disgraceful, a large hard roll with a thin half layer consisting of a minuscule amount of lobster mixed with celery (about a tablespoon’s worth) for $30 each. A poke salad was heavy on the lettuce. A fried chicken sandwich was very dry with only a scattering of slaw and pickle. The busboy dropped our water cups but did not change them or apologize. Other service was perfunctory. I wanted to complain but was the guest of others at the table. They agreed, however, that the meal was poor, but said it was better on a previous occasion. I am sad about this because I live here.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mira Ramnarace, Guest Services / Front Office at The Rockaway Hotel
Responded Oct 17, 2023
Thank you for choosing to stay with us at The Rockaway Hotel & Spa. We appreciate you taking a moment to share your experience. We will be sure to share your feedback with our team, especially the food and beverage director who always takes our guest feedback to strive for better. We are sorry to hear that you were disappointed in the food that you received and will be taking your feedback into account going forward. Additionally, we're sorry to hear that you had a poor experience regarding the customer service at the restaurant on our property. Here at The Rockaway Hotel & Spa, we strive to provide exceptional service to all of our customers, and we're disappointed that we fell short in your case. Please allow us to express our apologies and rest assured that we are taking the appropriate measures. It is our hope that you will give us the opportunity to better serve you in the near future.
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The service at the Rockaway Hotel is terrible. For all the money you spend at the hotel they are really quite awful. The front desk is often unhelpful and unfriendly. If you ask for anything at the front desk it takes so long to show up at the room that you might as well not even bother.
They have items in the rooms for purchase but they don't inventory them before you check-in so I was charged on multiple different stays for drinks I did not drink and snacks I did not eat.
When the pool is busy they told me to put my name and number down and they would let me know when a place opened, they did not let me know and when I asked the attendant at the pool they were so clueless it was laughable.
All of this to pay exorbitant rates for tiny rooms.
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Date of stay: July 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When paying $760.00 a night for a hotel room you expect certain standards to be met, unfortunately after our stay at Rockaway Beach Hotel we were left disappointed.
On arrival our bathroom was dirty with clumps of hair in various spots in the shower and on the floor. The main areas of the hotel were not particularly clean either.
We could not get any wifi in our room for the duration of our stay. Music played loudly until 1am each night.
We ate dinner in the hotel restaurant on our first evening and the food was so bad we had to send it back. The quality of the food in the rooftop and pool bar was also not great but better than the restaurant.
The hip decor may act as a facade on arrival but overall the quality of the hotel is poor and definitely not worth the price. The only upside of our stay was that the staff were very friendly and helpful.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip:Â Music plays loudly from the rooftop and second floors so try request a room away from the noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Margo Comis, Sales at The Rockaway Hotel
Responded Sep 21, 2022
Hello Alice, Thank you for taking the time to share about your experience, however, it seems as though we certainly did not meet your expectations and deliver a memorable experience as we strive to. We hope to have an opportunity to welcome you back, perhaps when there aren't many events or music programming, and make it up to you.
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The hotel was just okay — nothing exceptional. While it was clean and had an artistic vibe, the rooms were quite small, which made things feel a bit cramped. The location was in a safe area, but it’s not very close to the city center, so getting around took some extra time.
A small spa was available, which was nice, but the room amenities were minimal for a 4.5-star hotel. The mini-bar seemed like a nice touch at first, but we were disappointed to find out it wasn’t complimentary. The staff was fine, but nothing particularly stood out in terms of service.
Overall, it’s a decent hotel, but not quite worth the high expectations we had.
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Date of stay: October 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The place is very upscale and clean. What makes me stay there as a regular customer is the staff that I have met in my most recent stay. Even though they are working away, they take the time to address your questions/ concerns or even to say, "how is your stay?" These employees were Oleksanda (Alex), who handled the front desk, Miles, Ed and Connor who were on the bar staff, and Gabrielle and Margo who made sure I was having a great time. The housekeeping staff of CeeCee and Mayensi should be complimented because they stopped what they were doing and assisted me in my request. It takes dedicated employees to make a place like The Rockaway be successful. I'm happy to have found this place in New York City. It's a reason I will be returning in the near future.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Â The area has a free shuttle for trips to local places. There is a ferry that can take you to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darren McLeod, General Manager at The Rockaway Hotel
Responded Oct 24, 2023
Thank you for choosing to stay with us at The Rockaway Hotel & Spa. We appreciate you taking a moment to share your experience with our wonderful staff. We work hard to offer high-quality service to every guest. We made sure to share this feedback with all of our associates to give them the recognition that they deserve. All of our employees are a valued member of our team and their dedication to our guests speaks to the values the hotel instills in all of our staff. We like to use the word family when describing our staffs relationship to our guests and we are excited to have you join our family. They would be delighted to hear your feedback. We look forward to hosting you soon!
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Stayed here recently for a required trip, and while I was nervous traveling during covid, the rooms were exceptionally clean and carefully maintained. I was impressed with covid safety measures- Sanitizer stations throughout the hotel, every employee wore masks, the rooms were cleaned and sanitized regularly. I loved the fact that it's walking distance to to the ocean. The design, art, and decor was trendy, and the views were amazing. They also offered yoga classes in the morning which was incredibly relaxing and peaceful with the ocean breeze.
Make sure to visit the pool and rooftop when you're visiting! In a city as large as New York, it's rare to find a pool at hotel that has food service as well as access to day beds and cabanas. The food was also surprisingly great for pool side, and the staff was super friendly. It seemed like it was kid friendly although most of the guests were adults. The rooftop had views of New York City, Jamaica bay, and the ocean which were incredible. We saw the most amazing sunset the night we ate there. The food was delicious and great for sharing. I heard they were also having movie nights which would be super fun. This is going on my list of my favorite rooftops to visit.
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Date of stay: August 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julian Payne, General Manager at The Rockaway Hotel
Responded Nov 25, 2020
Dear Guest, Thank you very much for staying with us and sharing this beautiful review. We are so happy that you enjoyed your stay with us and look forward to you returning soon. The pool is now closed for the season, we have tented in the Pool Bar area and await its opening. Likewise our signature restaurant Margie and Spa willl also be opening once it is safe to do so. We were very fortunate to have opened early September during these tough Covid times and look forward to better times ahead. Stay Safe and wishing you a very Happy Thanksgiving Best Julian
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We recently stayed in the Rockaway Hotel for three nights. It is not a four star hotel. We got off to a bad start and then things got worse. Our confirmed reservation said free self parking available. When we arrived the valet told us that the free self parking was no longer available because they now installed a gate. They charged $35 to self park (three blocks away) and $40 valet. As we entered the hotel there was vomit at the front entrance and the lobby. I was seconds from stepping in it. Staff seemed to be standing around but no one cleaning or covering it up. As we were walking to our room we notice the hallway rugs are badly stained. We stayed in a standard king which was $507 a night including $45 resort fee and taxes. The rooms are very small, less than a foot on each side of the bed. No room to put luggage to unpack except for the floor or bed. No closet or storage. The bathroom sink was clogged, would not drain. There was mold around the bottom of the shower. It is hard to believe that this hotel is only about two years old. Very disappointing. Never again.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: Don’t bother
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Rockaway Park area.
PRICE RANGE
$206 - $325 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkQueensRockaway Park
NUMBER OF ROOMS
53
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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