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Fairfield Inn & Suites Rochester West/Greece

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Fairfield Inn & Suites Rochester West\/Greece
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86 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Toronto, Canada
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel! We try to stay in Fairfield Inns if we can and this one lived up to our expectations again. Friendly , helpful staff. Exceptionally clean everywhere! Lovely indoor pool, big white towels for pool. Full hot breakfast regularly re-supplied ,so even if you come down late there is still food left. The rooms are large and bright. Clean... More 

Helpful?
Thank Sylvia99_11
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Sylvia99_11! Thank you for reviewing our hotel. We appreciate your time and are delighted you chose to stay with us. We do look forward to seeing you again if your travels bring you to Rochester. Warm Regards, More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The staff here is amazing, so warm and friendly. I stay here often and highly recommend this hotel. The one item which does frustrate me about this hotel is the poor wifi. I have tried both the free and upgraded service and routinely have problems with them both. I have called Marriott internet customer service and have never had my... More 

Helpful?
Thank David V
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello David V.! Thank you for taking the time to review our hotel. We appreciate your kind words regarding our team and are delighted you choose to stay with us. We will look into the WIFI connection and do hope you give us another opportunity to serve you if your travels bring you to Rochester in the future. Best Regards, More 

Bronx, New York
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped into the Fairfield Inn and Suites without a reservation. We were greeted warmly and professionally. The lobby surprised us by being very "mod". The room was lovely and the breakfast was fine. All in all, we were very glad that was the place we decided to stop at.

Helpful?
Thank Anita M
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Anita M! Thank you for taking the time to review our hotel. We are delighted you chose to stay with us and were able to enjoy the hotel and breakfast. We do hope to see you again if your travels bring you to Rochester. Have a pleasant day, More 

Brooklyn, New York
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently I’ve been staying at boutique hotels and my last stay at a chain hotel wasn’t very good. The Fairfield Inn at Rochester airport was surprisingly great. My fiancée and I arrived very late at night and we were greeted by Jacqueline who was so friendly, hospitable and helpful. She was kind enough to offer us snacks and bottles of... More 

Helpful?
Thank Bill D
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Bill D! Thank you for reviewing our hotel. We are delighted your time with us meet your expectations. We do look forward to seeing you again! Best Regards, Lynn R. More 

East Northport, New York
Level Contributor
124 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A clean hotel with a nice and helpful staff makes this a great spot to spend a night or two as we did on the way to SUNY Brockport. Plenty of local restaurants to choose from makes it a great location. Definitely will stay again in the future. Nice place!

Helpful?
Thank Thrushforce
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Thrushforce! Thank you for taking the time to review our hotel. We appreciate your comments and do look forward to seeing you again! Best Regards! More 

Round Lake, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

We stopped here overnight on our way driving from Chicago to Boston. It was myself, my husband and two children, ages 9 and 11. It couldn't have been more perfect. Even though it was 17 minutes north of I-90, it was well worth the extra drive to get there. The staff were very nice. Check in was quick and easy.... More 

Helpful?
Thank rachal09
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello rachel09! Thank you for the wonderful review! We are delighted your family enjoyed the time you were with us. I too love the sprinkles on my waffles! We look forward to seeing you again on your next trip through Rochester! Warm Regards, More 

Jacksonville, Florida
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 27, 2016

A highlight of my trip to New York, This particular Fairfield Inn & Suites in Rochester, NY exceeded all of my expectations. My wife and I stayed at this property a total of 3 nights. The staff graciously allowed for an early check-in, provided two complimentary bottles of water and recognized my status as a Silver level Marriott Rewards member.... More 

Helpful?
Thank StevenKII
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello StevenKII! We are so very delighted you enjoyed your time with us! Thank you for the kind words. We look forward to seeing you and your wife again! Best Regards, More 

Toronto, Canada
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 27, 2016

Stayed here for a weekend when visiting The Strong Museum of Play. It's a great location (just a 10-15 min drive), with lots of restaurants and shopping in the near vicinity. Hotel is VERY clean, and the staff (esp Chris at the front desk) is friendly & helpful. The breakfast was great, too -- fresh, well-stocked, and a typical variety.... More 

Helpful?
Thank Alex D
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Alex D.! Thank you for taking the time to review the Fairfield Inn Rochester West/Greece, we appreciate your comments and are delighted you enjoyed your time with us. I will be sure to pass along your comments to Chris as well. We do hope to see you again, if your travels bring you to Rochester. Best Regards, More 

Rochester
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 18, 2016 via mobile

I reserved this room for my wife's grandparents to stay at after my wife's surprise party. The staff was very friendly and all of our needs were meet. Also the updated lobby and hotel are very well done and we had no issues. Highly recommended if you are looking for a place to stay at in the Rochester area.

Helpful?
Thank 1thebus1
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello 1thebus1! Thank you for taking the time to review our hotel. I do hope our wife had a great time at her party and are delighted your family enjoyed their time with us. Please visit us again! Warm Regards, More 

Burlington, Canada
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed May 17, 2016

Stayed here many times when it was a Courtyard a while back and have been a few times since the changeover. All in all a nice re-do for this level of hotel. Great location next to a number of good bars/restaurants. However, had a problem with wireless service that was so bad it was better to hook up to the... More 

Helpful?
Thank Atnib
Lynn R, General Manager at Fairfield Inn & Suites Rochester West/Greece, responded to this review

Hello Atnib! Thank you for taking the time to review our hotel. We appreciate you comments and have worked with our internet service provider to ensure this issue has been addressed. Warm Regards, More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Rochester West/Greece

Address: 400 Paddy Creek Circle, Rochester, NY 14615 (Formerly Courtyard by Marriott Rochester West / Greece)
Location: United States > New York > Finger Lakes > Rochester
Price Range: $134 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Rochester West/Greece 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Rochester West / Greece Hotel Rochester
Rochester Marriott
Rochester Courtyard
Hotel Style:
#6 Family Hotel in Rochester
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