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Country Inn & Suites By Carlson, Rochester Airport - University Area

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Country Inn & Suites By Carlson, Rochester Airport - University Area
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511 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Rochester Airport - University Area
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Showing 508: English reviews
Toronto, Canada
Reviewed March 19, 2016

Spent 2 nights in this hotel. Overall experience is great. staffs are friendly and nice. Swimming pool and gym is clean. It was a pleasant surprise that they provided us with a complimentary buffet dinner! Definitely would recommend to others. Room is okay clean and the drain on the sink is a little slow, not a big problem.

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Helpful?
Thank Kelvin002
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear Kelvin002: Thank you so much for your feedback! I will let maintenance know about the drain issue and thank you for bringing it to my attention. We are glad that you found the swimming pool and hot tub to your liking as well as the complimentary dinner buffet. We hope to see you again while you are in the...

Dickson City, United States
Reviewed March 19, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Carol Ann T
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Rochester, United States
Reviewed March 16, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Leanne S
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Horseheads, New York
Reviewed March 13, 2016

The Country Inn and suites on E Henrietta Rd. Is the best deal in town, it offers affordable room rates with a complimentary breakfast and a free dinner as well. The rooms are in fantastic shape and the hotel staff will always go out of their way to help you with anything!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank pimsy18
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear pimsy18: Thank you so much for your kind words!! We are so glad that you enjoyed your stay with us. Guests love our complimentary breakfast, dinner and friendly staff. We hope to see you again while you are in the Rochester Brighton area. Nicole Taft General Manager Country Inn & Suites Brighton

Hartland, Wisconsin
Reviewed March 8, 2016

This was my first stay here! The staff is exceptional as well as the shuttle service for this hotel! I used the fitness room every day and the breakfast area! Hope the breakfast area gets a face lift like the rest of the hotel and they add more healthy options! I would stay here again - Club Carlson Member

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank caroltJ9509JL
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear caroltJ9509JL: Thank you for your feedback!! We are glad that you enjoyed the shuttle service and our friendly staff.We will take your comments into consideration and thank you for taking the time to share your thoughts with us. Nicole Taft General Manager Country Inn & Suites Rochester- Brighton

Tifton, Georgia
Reviewed March 8, 2016 via mobile

Clean, comfortable room. Staff went above and beyond the call of duty to accommodate us as well as suggest interesting places to see and great places to eat. The falls in downtown and at Letchworth State Park are well worth visiting. Demonicos is a great restaurant practically in the parking lot.

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Helpful?
Thank Kyle P
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear Kyle P: Thank you so much for your kind words. We enjoyed having you here and hope to see you again while you are in the Rochester Brighton area. Nicole Taft General Manager Country Inn & Suites Rochester Brighton

Toronto, Canada
Reviewed February 16, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Scott P
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Greenback, Tennessee
Reviewed February 15, 2016

We stayed here because they offered a great discount for students attending an interview session at the University of Rochester. Nice quiet motel with clean rooms, comfortable bed and great variety for a free breakfast.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 259carmellal
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear 259carmellal: Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the breakfast. We look forward to your next stay. Nicole Taft General Manager Country Inn & Suites Brighton

Ithaca, New York
Reviewed February 6, 2016

The hotel is clean in the sense that the cleaning staff is clearly working hard and doing a good job. However, the paint is peeling from the walls, the carpets are stained, and the overall feeling is dingy. This hotel is in need of updates, but for $80 a night it's definitely worth it. I wouldn't say it's "excellent" as...

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Helpful?
1Thank mbcarlos
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear mbcarlos: Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. Nicole Taft General Manager Country Inn & Suites

Endicott, New York
Reviewed January 23, 2016

Had to stay two nights for my wife's surgery. Room was extremely clean and the staff polite and attentive. I found the location only minutes from all our needs. There is a order in menu available if needed. Also provided a free hot breakfast every morning. All of this at a extremely reasonable rate. Would definitely stay again.

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Helpful?
Thank Vincent C
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear Vincent C: Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Vincent. We look forward to your next stay. Nicole Taft General Manager Country Inn & Suites Brighton

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Near Country Inn & Suites By Carlson, Rochester Airport - University Area

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Here at the Country Inn & Suites, Rochester Brighton, we try to make you feel right at home. From our country decor, to our great customer service, and more! We are conveniently located across from Monroe Community College and The Sports Centre at MCC. This property has 89 non-smoking rooms featuring a complimentary breakfast buffet. The hotel is situated within walking distance of several popular restaurants. TGI Fridays is right in our parking lot. If your goal is relaxation, there is an indoor swimming pool, w fitness center located on the grounds. If business is your game, we offer free high speed wireless internet. Guests will find their commute to Rochester International Airport quick and easy with the free shuttle service. Club Carlson Rewards earns 20 points per dollar spent on qualifying stays. Our client are sure to rack up major points to redeem for hotel stays, airfare, car rentals, merchandise, gift cards and more. Whether you are here on business or pleasure we have a lot of amenities to suit your needs, including a hot complimentary breakfast, indoor pool & whirlpool, fitness center, free wired & wireless internet, refrigerators & microwaves in all rooms, and more! We are close to a lot of Rochester's attractions. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester Airport - University Area

Address: 797 E Henrietta Rd, Rochester, NY 14623-1405
Location: United States > New York > Finger Lakes > Rochester
Price Range: $89 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester Airport - University Area 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Country Inn And Suites Rochester Brighton
Country Inn & Suites Rochester Brighton Hotel Rochester
Wellesley Rochester
Hotel Style:
#6 Business Hotel in Rochester
#8 Family Hotel in Rochester
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Rochester Airport - University Area staff and other travelers.
5 questions
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Augusta, Georgia
over a year ago
Seneca Falls, New York
over a year ago
Albany, New York
over a year ago
holtsville
over a year ago
Palatine, Illinois
over a year ago

See all questions (5)

Questions? Get answers from Country Inn & Suites By Carlson, Rochester Airport - University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on the front side with a beautiful dogwood tree in front of our window on the second floor.”
ednamael, 3 days ago | Read review
“the rooms actually are all good, there is no better spot to be.”
MsShammy, Jan 25, 2017 | Read review
“First floor got noisy in the morning.”
annf5624, Aug 29, 2016 | Read review
“make sure the price is in writing and its correct.”
spooky2683, Aug 5, 2016 | Read review
“The complimentary cookies at the front were delicious and the coffee at the entrance was a plus.”
  • clean bathroom
karlas334, Jun 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question