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Country Inn & Suites by Radisson, Rochester-University Area, NY

Traveler (41)
Room & Suite (40)
Dining (4)

About

#14 of 29 hotels in Rochester
Location
Cleanliness
Service
Value
Here at the Country Inn & Suites, Rochester Brighton, we try to make you feel right at home. From our country decor, to our great customer service, and more! We are conveniently located across from MCC and The Sports Centre at MCC. This property has 89 non-smoking rooms featuring a complimentary breakfast buffet. The hotel is situated within walking distance of several popular restaurants. TGI Fridays is right in our parking lot. If your goal is relaxation, there is an indoor swimming pool, w fitness center located on the grounds. If business is your game, we offer free high speed wireless internet. Guests will find their commute to Rochester International Airport quick and easy. Whether you are here on business or pleasure we have a lot of amenities to suit your needs, including a hot complimentary breakfast, indoor pool, fitness center, free wired & wireless internet, refrigerators & microwaves in all rooms, and more! We are close to a lot of Rochester's attractions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Center with Gym / Workout Room
Airport transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Hotel links
Visit hotel website
Special Offer:Get Up to 30% Off
Hotel deals

Location

Full view
41Car recommended
Grade: 41 out of 100
14Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
643Reviews
6Q+A
66Room tips
Traveler rating
  • 258
  • 188
  • 107
  • 53
  • 37
Time of year
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Popular mentions
First, this hotel rate is CHEAP, so set your expectations accordingly. The hotel looks a bit dated and the rooms show it as well. We stayed for one night, during a youth sports tournament. Our kids (ages 12 and 8) went swimming for about 10 minutes and then wouldn't return
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Hotel's Favorite
Professional front desk staff. Nice breakfast. There is no jacuzzi, although there is an indoor pool. One other reviewer said the heating/air conditioning unit in their room was noisy, although ours was quiet. Maybe check it when you get into the room and request another
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Response from Nicole T, General Manager at Country Inn & Suites by Radisson, Rochester-University Area, NY
Responded Jun 21, 2018
Dear Lois R: Thank you so much for your detailed review. I myself prefer a softer mattress as well. I do apologize for the stains in the carpet but am pleased that you did enjoy your stay. We hope that you choose to stay with us again when you are in the Rochester area.
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Hotel needs refurbishing. Small rooms. Old fashioned. Breakfast foods not replenishd. Nasty worked in breakfast area toilet did not work properly kept flushing and spraying water into room would not stay here again.
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Review collected in partnership with Country Inns & Suites By Radisson
I’ve been using this location for 4 years. While the location had been declining, it is now under new management. Unfortunately, it has not helped. Rooms are dirty. Rugs was stained, some sort of stain at top of bathroom door, stains on wall. This is a start. Asked to
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Review collected in partnership with Country Inns & Suites By Radisson
We've stayed here a few times over the last few years, but won't again. Staff are very courteous, but our room was not worth $100. The carpet was blotched and dirty, linens were gray, tub was yellow stained. There was a red substance on the heater/ac unit that we had staff come
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Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Rochester-University Area, NY
Responded 3 days ago
Thank you for writing a review. We are saddened to hear about the issue you had regarding the cleanliness of the HVAC, the tub, the linens, the carpet and its condition did not meet your standards during the time of your stay. Please accept our heartfelt apologies if the level of service you received from our staff did not meet your expectations at that time. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated and will be forwarded to the hotel management to ensure that situations like this won't happen again. We hope for another opportunity to serve you again and exceed your expectations.
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PRICE RANGE
$79 - $221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites rochester brighton hotel rochestercountry inn and suites rochester brightonwellesley rochester
LOCATION
United StatesNew YorkFinger LakesRochester
NUMBER OF ROOMS
89
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