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Country Inn & Suites By Carlson, Rochester Airport - University Area

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493 Reviews from our TripAdvisor Community

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Showing 490: English reviews
Southampton, New York
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 125tigerlily101
Summit, United States
Reviewed 1 week ago

I was brought to the area for business. The room was suitable for my needs but the fixtures in the bathroom were outdated and in need of an upgrade. Pillows that they used in the room were terrible which led to a poor nights sleep.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank kylec513
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear kylec513: Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room kylec513 We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

Rochester, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 396karls
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Mason, New Hampshire
Reviewed 2 weeks ago

My son daughter and I stayed in this establishment for 2 nights, while visiting the University of Rochester on a campus tour. We wanted something conveniently close to the school, and comfortable. The hotel is located near an off ramp, and even with mild traffic, we found ourselves at the University parking lot in around 15 minutes; I am a...

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Helpful?
Thank GWH3
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear GWH3: Thank you for your feedback and for taking the time to write about your experience. That was quite detailed and very appreciated by all team members and other guests. We do receive new movies a few times a year that guests are allowed to borrow for free using the DVD player that is available in each room. We...

Greensboro, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank M634ZClauriec
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Rochester, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank anndO8455RN
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

New York City, New York
Reviewed 3 weeks ago

I recommend that this is an excellent place to stay for family and couples. The hotel is clean. The breakfast was wonderful. The staff was simply FANTASTIC from the front desk to the kitchen staff. Thank you@

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank lydiak660
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear lydiak660: Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our Be Our Guest Breakfast. There truly is something for everyone whether they prefer hot oatmeal, hard boiled eggs or something more decadent such as a waffle. We look forward to your next stay.

Jacksonville, Florida
Reviewed 4 weeks ago

The staff in the hotel were great and pleasant to talk to, they made sure my stay was good. I stayed for 11 days and the staff treated me like if I was part of them and that was really special to me since I was away from my family. I would definitely recommend this hotel to everyone. I travel...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
1Thank henryhY1475EW
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear henryhY1475EW: Thank you so much for your kind words! We truly enjoyed having you stay with us! We look forward to seeing you again when you are in the Rochester area.

Ridgefield, Connecticut
Reviewed November 4, 2016

This is a good Inn, in spite of the fact that it really needs a complete refurbishment. The carpets are beyond anything a carpet cleaner is capable of handling efficiently, the furniture is banged up and the mattresses need to be replaced. But it is clean, the staff is friendly and helpful and the breakfast bar is always stocked and...

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Helpful?
1Thank revrpb619
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Dear revpb619: We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. We are glad that you did find the staff friendly and the breakfast to your liking. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Londonderry, United States
Reviewed October 21, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank Kimberly V
Nicole T, General Manager at Country Inn & Suites By Carlson, Rochester Airport - University Area, responded to this review

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Here at the Country Inn & Suites, Rochester Brighton, we try to make you feel right at home. From our country decor, to our great customer service, and more! We are conveniently located across from Monroe Community College and The Sports Centre at MCC. This property has 89 non-smoking rooms featuring a complimentary breakfast buffet. The hotel is situated within walking distance of several popular restaurants. TGI Fridays is right in our parking lot. If your goal is relaxation, there is an indoor swimming pool, w fitness center located on the grounds. If business is your game, we offer free high speed wireless internet. Guests will find their commute to Rochester International Airport quick and easy with the free shuttle service. Club Carlson Rewards earns 20 points per dollar spent on qualifying stays. Our client are sure to rack up major points to redeem for hotel stays, airfare, car rentals, merchandise, gift cards and more. Whether you are here on business or pleasure we have a lot of amenities to suit your needs, including a hot complimentary breakfast, indoor pool & whirlpool, fitness center, free wired & wireless internet, refrigerators & microwaves in all rooms, and more! We are close to a lot of Rochester's attractions. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rochester Airport - University Area

Address: 797 E Henrietta Rd, Rochester, NY 14623-1405
Location: United States > New York > Finger Lakes > Rochester
Price Range: $69 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester Airport - University Area 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Country Inn & Suites Rochester Brighton Hotel Rochester
Country Inn And Suites Rochester Brighton
Wellesley Rochester
Hotel Style:
#6 Business Hotel in Rochester
#8 Family Hotel in Rochester
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Rochester Airport - University Area staff and other travelers.
5 questions
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Augusta, Georgia
9 months ago
Seneca Falls, New York
over a year ago
Albany, New York
over a year ago
holtsville
over a year ago
Palatine, Illinois
over a year ago

See all questions (5)

Questions? Get answers from Country Inn & Suites By Carlson, Rochester Airport - University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“First floor got noisy in the morning.”
 of 5 bubbles annf5624, Aug 29, 2016 | Read review
“make sure the price is in writing and its correct.”
 of 5 bubbles spooky2683, Aug 5, 2016 | Read review
“The complimentary cookies at the front were delicious and the coffee at the entrance was a plus.”
  • clean bathroom
 of 5 bubbles karlas334, Jun 24, 2016 | Read review
“Do not pay the extra for a "suite"....the regular room was very much less expensive and would have worked as well.”
 of 5 bubbles 558kathleenh, May 2, 2016 | Read review
“near elevator on second floor very convenient.”
 of 5 bubbles 403maryo, Jan 21, 2016 | Read review
5 of 5
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